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Waystar vs Lockbox LIMS Comparison

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Overview

Waystar provides a next-generation, cloud-based technology platform that modernizes the healthcare revenue cycle. Our technology,...

Lockbox LIMS is a configurable LIMS (laboratory information management system) for the bio-tech, life science research, analytical...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

59

21

6

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.9

5

4

3

2

1

13

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer support has always been very good and the site is easy to use. Help features are also of great value when we hire new staff or need to find answers to questions.
I have always had outstanding customer support and the ease of use is very helpful.
Wonderful costumer service, good training provided for new clients.

Pros

It has been very helpful platform for our laboratory to control and manage our samples. The technical support was also really good and helpful.
We have tried several LIMS systems, and Lockbox is by far the best one. Its simple, affordable, user-friendly, and have good graphic inter phase.
I love working with Lockbox LIMS. They are very responsive and extremely helpful.

Cons

I canceled my contract with them, and they would not allow me to cancel and I had to ride it out until the end and pay all their hidden fees. This is ridiculous and a mistake signing up with them.
Can be confusing to navigate, and the claims don't seem to register by date of submission. Can be difficult to find a specific claim I am looking for from the hundreds.
When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them.

Cons

As an early adopter of this product there is more available today than was previously due to lack of development. Still implementing those new API's is not free.
Initially, it was hard to wrap my head around how much the software could do if we wanted to use it to its maximum potential.
Due to the nearly limitless possibilities, it was difficult initially to figure out exactly what we needed. We had to go through several iterations in order to get to our current final product.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features50
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Case Management
  • Certification of Analysis
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Collections Management
  • Compliance Tracking
  • Contract/License Management
  • Credential Management
  • Customer History
  • Customer Management
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Disability Insurance Administration
  • Dunning Management
  • EDI
  • EHR/EMR Integration
  • Electronic Claims
  • Electronic Laboratory Notebook
  • Electronic Payments
  • Electronic Submission
  • Equipment Tracking
  • For Healthcare
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Instrument Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Labeling
  • Location Tracking
  • Medical Billing
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multiple User Accounts
  • Organizational Charting
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Predictive Analytics
  • Process Control
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Remittance Advice
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • Sample Management
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • Workflow Management
  • Total features40
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Accounting Integration
  • Activity Tracking
  • Adjustor Management
  • Alerts/Notifications
  • Audit Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Case Management
  • Certification of Analysis
  • Claims Management
  • Claims Scrubbing
  • Claims Tracking
  • Client Portal
  • Co-Pay & Deductible Tracking
  • Code & Charge Entry
  • Collections Management
  • Compliance Tracking
  • Contract/License Management
  • Credential Management
  • Customer History
  • Customer Management
  • Customizable Fields
  • Dashboard Creation
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Disability Insurance Administration
  • Dunning Management
  • EDI
  • EHR/EMR Integration
  • Electronic Claims
  • Electronic Laboratory Notebook
  • Electronic Payments
  • Electronic Submission
  • Equipment Tracking
  • For Healthcare
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • ICD-10 Compliance
  • Instrument Management
  • Insurance Eligibility Verification
  • Inventory Management
  • Inventory Tracking
  • Invoice History
  • Labeling
  • Location Tracking
  • Medical Billing
  • Monitoring
  • Multi-Location
  • Multi-Physician
  • Multiple User Accounts
  • Organizational Charting
  • Paper-Based Claims
  • Patient Intake
  • Patient Records Management
  • Payment Processing
  • Payor Management
  • Predictive Analytics
  • Process Control
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Remittance Advice
  • Reporting/Analytics
  • Resource Management
  • Revenue Management
  • Risk Alerts
  • Risk Assessment
  • Role-Based Permissions
  • Sample Management
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Third Party Integrations
  • Transaction History
  • Workflow Management

Integrations

  • Total integrations4
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne
  • Total integrationsN/A
  • AdvancedMD for Mental Health
  • BirdEye
  • Cerner PowerChart
  • EPIC
  • Facebook
  • Google Calendar
  • Google Maps
  • Home Health Care Platform
  • Kareo
  • Luma Health
  • Microsoft Outlook
  • NextGen Healthcare
  • OneMD
  • Practice Fusion
  • QuickBooks Online Advanced
  • Relatient
  • ReminderCall.com
  • Stripe
  • Xero
  • athenaOne

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Waystar vs. Lockbox LIMS

See how Waystar and Lockbox LIMS stack up against each other by comparing features, pricing, ratings, integrations, security & more.