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ZyDoc Logo

Simple and Efficient EHR Documentation

Last updated: July 2021

ZyDoc Reviews

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8 reviews

Recommended

Hm
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Heather m.

Consumer Services, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zocdoc for me

Reviewed 3 years ago
Pros

I am a person who hates the telephone. If I can’t order online or book an appointment online, I’m likely to go somewhere else. I love that I can schedule appointments and/or find new docs through this app. Easy to use, I just wish everyone used it!

Cons

I didn’t really have any issues with the software- more so my problems were with my doctors office not showing all available docs or keeping themselves updated.

JS
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Joanne S.

Government Administration, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reliable Service

Reviewed 6 years ago
Pros

The service is reliable and staff very helpful and responsive when there are questions or concerns.

Cons

Nothing. I find this service to be very good value for money.

Vendor response

ZyDoc is honored to do work for the State of Alaska. We appreciate your opinion and review of our services and hope to continue providing services. We are happy to do custom integration with your systems or provide specialized services.

VC
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Victor C.

Mental Health Care, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent and responsive customer service!! No major glitches.

Reviewed 7 years ago
Pros

It now has the phone app for dictation which helps mobile professionals quite a bit. Ease of use once you use it once or twice you are good to go.

Cons

Would love to have a notification system when a dictation is completed, an email or text would be great.

Vendor response

ZyDoc performs medical transcription and EHR integration for many EHRs. We are delighted to help address the formidable mental health care issues we face. We hope to increase the clincal documentation burden for doctors with easy to use and efficient dictation based solutions without the complexity or cognitive load of speech recognition.

SC
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Sherelle C.

Medical Practice, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am loving the new system 100%. It is ease of use and very reliable.

Reviewed 7 years ago
Pros

How easy the process is from uploading the letters right down to downloading them. I also like how I can access the recording so if their is a word typed that I do not understand I can replay the dictation.

Cons

No cons were added to this review

Vendor response

We mourn the loss of Leonard Teye-Botchway and we are glad to continue supporting his legacy. Thank you for your long term business and introduction to the Bermuda medical community.

SS
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Sabah S.

Medical Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very efficient

Reviewed 7 years ago

Makes seeing my patients so much b faster sincere bi sunny v have b to spend the time typing in the notes

Pros

The ease of the iPhone app makes it user friendly to upload dictations. The patient list of the day IDs also available so I don't have to manually enter patient information

Cons

Sometimes I have trouble uploading documents and the server is busy. Then I have to make sure it is uploaded.

LR
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Laura R.

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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great and easy to use.

Reviewed 7 years ago
Pros

It is very easy to edit documents and download them and also to print them out the company we used to use before would not let me do that only the doctors were allowed to edit the letters and had to have a password to do that.

Cons

I wish that there was no time limit on having the screen open sometimes I get interrupted and I have to do something else and when I'm able to go back to the screen it has signed off and I have to log back on again and I loose my place in the que.

NH
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Nancy H.

Medical Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zydoc goes above and beyond making things easy and correcting any of the few problems we've had.

Reviewed 7 years ago
Pros

Ease of use, timeliness of dictation turn-around. Our new interface is working effortlessly and is making the clinical staff's work much easier.

Cons

No cons were added to this review

Vendor response

ZyDoc appreciates your kind words. We told you the athenaClinical interface would be implemented quickly and work seamlessly. Your doctors are signing off on the work within hours and are very productive.

cb
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constance b.

Medical Practice, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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we have been using Zydoc for 12 years its user friendly and software easy to use

Reviewed 7 years ago
Pros

customer support always available , program fast, dictations back in 1-2 days , able to template standard dictations

Cons

Surgeons do not like calling in but once they were able to go on line it was much better, sometimes corrections were made on reports

Vendor response

ZyDoc now has over 30 ASCs and we have optimized operations for clinical documentation. Many of the doctors now use ZyDoc at the ASC and the office. We know that the prompt turnaround time and Cloud access from any browser would get OP reports signed off quickly. https://www.zydoc.com/who-we-serve/ambulatory-surgery-centers/