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365villas vs innRoad Comparison
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Overview
Boost your vacation rental business with 365Villas, powerful software solutions for seamless performance on any device.
innRoad is an award-winning cloud-based property management system that supports independent hotels with anywhere-access...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Great company to work with with really good software. They "listen" to change requests and their support is great.
It is very nice to be confident in the software as you grow, its a nice peace of mind to have, and one more thing to not have to worry about as we increase our revenues and number of apartments.
Integration with other rental platforms is great, and the marketing and branding options allow us to keep our brand on things like rental agreements, which was very important.
Pros
It has been very easy to learn how to operate and the ability to run instant reports is great for tracking sales and growth.
InnRoad is constantly improving their modules to better fit the needs of the hospitality industry. Their customer service is well trained and fantastic to respond quickly and effectively.
Overall, I have enjoyed working with this company, I feel that they have been responsive to my suggestions on how to improve, their customer service is usually spot on.
Cons
Communication with the team was not working. Waiting for feedback for more than a week although there were a lot of problems with our project.
After their latest software update (november 2020) we only miss functionality for group reservations.
It is very hard to use from a phone. We end up communicating via Airbnb or VRBO which makes it really hard to communicate with returning guest.
Cons
Somehow a little hard to use. Sometime glitches make system log out without any warning and one can loose work.
At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
Since the last update it is very confusing and difficult to use. It’s unclear and overly complicated.
Key features
- Total features54
- API
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar/Reminder System
- Channel Management
- Commission Management
- Communication Management
- Contact Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Electronic Payments
- Email Management
- Email Templates
- Employee Management
- Expense Tracking
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Group Reservations
- Guest Communications
- Guest Experience Management
- Housekeeping Management
- Inventory Management
- Invoice Management
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Payments
- Owner Statements
- Payment Processing
- Point of Sale (POS)
- Price/Margin Management
- Promotions Management
- Rate Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Room Booking
- Search/Filter
- Single Property
- Tax Management
- Tenant Tracking
- Third Party Booking
- Third Party Integrations
- Transaction History
- User Management
- Vacancy Management
- Vendor Management
- Website Integration
- Website Management
- WordPress Integration
- Work Order Management
- Total features56
- API
- Accounting
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar/Reminder System
- Channel Management
- Commission Management
- Communication Management
- Contact Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Electronic Payments
- Email Management
- Email Templates
- Employee Management
- Expense Tracking
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Group Reservations
- Guest Communications
- Guest Experience Management
- Housekeeping Management
- Inventory Management
- Invoice Management
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Mobile Access
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Payments
- Owner Statements
- Payment Processing
- Point of Sale (POS)
- Price/Margin Management
- Promotions Management
- Rate Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Revenue Management
- Room Booking
- Search/Filter
- Single Property
- Tax Management
- Tenant Tracking
- Third Party Booking
- Third Party Integrations
- Transaction History
- User Management
- Vacancy Management
- Vendor Management
- Website Integration
- Website Management
- WordPress Integration
- Work Order Management
Integrations
- Total integrations8
- Authorize.Net
- Beyond
- Breezeway
- Duve
- Google Analytics 360
- Mailchimp
- Meta for Business
- Operto Teams
- PayPal
- PriceLabs
- QuickBooks Online Advanced
- Quickbooks Online
- Rentals United
- ResortCleaning
- Revinate
- SiteMinder
- Stripe
- Whistle Messaging
- Xero
- Zapier
- Total integrations2
- Authorize.Net
- Beyond
- Breezeway
- Duve
- Google Analytics 360
- Mailchimp
- Meta for Business
- Operto Teams
- PayPal
- PriceLabs
- QuickBooks Online Advanced
- Quickbooks Online
- Rentals United
- ResortCleaning
- Revinate
- SiteMinder
- Stripe
- Whistle Messaging
- Xero
- Zapier
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