Agilysys Stay Features

Agilysys Stay

Property management software for the hospitality industry

4.33/5 (9 reviews)

Competitor Feature Comparison

API
API Design
API Lifecycle Management
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar/Reminder System
Catering Management
Channel Analytics
Channel Management
Credit Card Processing
Customer Database
Customer Experience Management
Customer Support
Customizable Reports
Dashboard
Data Import/Export
Developer Portal
Discount Management
Dynamic Pricing
Electronic Payments
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Control
Inventory Management
Loyalty Program
Maintenance Management
Marketing Automation
Mobile Access
Multi-Channel Management
Multi-Channel Sync
Multi-Location
Multi-Property
Online Booking
PCI Compliance
Partner Management
Payment Processing
Point of Sale (POS)
Promotions Management
Rate Management
Real Time Analytics
Real Time Data
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Restriction Management
Room Booking
Room Inventory
Search/Filter
Self Service Portal
Single Property
Spa/Activity Management
Third Party Booking
Third Party Integrations
Threat Protection
Traffic Control
Version Control
Website Integration
Visit WebsiteCompare App
API
API Design
API Lifecycle Management
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar/Reminder System
Catering Management
Channel Analytics
Channel Management
Credit Card Processing
Customer Database
Customer Experience Management
Customer Support
Customizable Reports
Dashboard
Data Import/Export
Developer Portal
Discount Management
Dynamic Pricing
Electronic Payments
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Control
Inventory Management
Loyalty Program
Maintenance Management
Marketing Automation
Mobile Access
Multi-Channel Management
Multi-Channel Sync
Multi-Location
Multi-Property
Online Booking
PCI Compliance
Partner Management
Payment Processing
Point of Sale (POS)
Promotions Management
Rate Management
Real Time Analytics
Real Time Data
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Restriction Management
Room Booking
Room Inventory
Search/Filter
Self Service Portal
Single Property
Spa/Activity Management
Third Party Booking
Third Party Integrations
Threat Protection
Traffic Control
Version Control
Website Integration
Visit WebsiteCompare App
API
API Design
API Lifecycle Management
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar/Reminder System
Catering Management
Channel Analytics
Channel Management
Credit Card Processing
Customer Database
Customer Experience Management
Customer Support
Customizable Reports
Dashboard
Data Import/Export
Developer Portal
Discount Management
Dynamic Pricing
Electronic Payments
Email Templates
Employee Management
Extended Stay
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Group Reservations
Guest Experience Management
Housekeeping Management
Inventory Control
Inventory Management
Loyalty Program
Maintenance Management
Marketing Automation
Mobile Access
Multi-Channel Management
Multi-Channel Sync
Multi-Location
Multi-Property
Online Booking
PCI Compliance
Partner Management
Payment Processing
Point of Sale (POS)
Promotions Management
Rate Management
Real Time Analytics
Real Time Data
Real-time Updates
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Restriction Management
Room Booking
Room Inventory
Search/Filter
Self Service Portal
Single Property
Spa/Activity Management
Third Party Booking
Third Party Integrations
Threat Protection
Traffic Control
Version Control
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Agilysys Stay Feature Reviews

9 reviewers had the following to say about Agilysys Stay's features:

Ernesto M.

Not for boutique hotels

2020-12-14

It was expensive to get started, but the issue only grew with the COVID situation and our own staff rotation management levels.

Pros

The system has a larger number of partners we can use to integrate with our PMS like siteminder for reviews or Sonifi for TV media.

Cons

The training is extremely expensive and virtually unavailable through any medium except via their own experts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Garrett T.

Great concept, needs work

2020-12-08

Customer service has been very available for us and though things aren't always taken care of in a timely fashion, they are always helpful and try to push things through their engineering team for us.

Pros

Very easy to learn, simple, and fast.

Cons

We had, and still have issues with communication between the software and third party booking channels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
michael r.

Great software

2020-12-08

We are able to get so much done thanks to Agilysys Stay's user friendly modules.

Pros

Easy to use UI. Great services provided that streamline our business operations.

Cons

There is always room for improvement, and the team knows it.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michelle W.

Guest Stay is Okay

2020-12-08

Pros

This products set up makes it very simple for our staff to use and to learn.

Cons

The reporting is lacking in some of the areas our company uses and needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Jon W.

Work Around Projects

2020-12-14

We had an on-site tech that was amazing and did phenomenal things with our system, but those were all lost during the recent cloud integration.

Pros

It has some clunky steps that are time-consuming from a user standpoint, but overall I like the system. The reporting, once set-up definitely has some great information.

Cons

The basic system set-up once we went to the cloud took dated system information. This led to a couple of weeks of set-backs and functionality work around projects. The most distressing issue I have had is actually reaching a qualified tech support person to finish these work around projects. There is NEVER a level 2 tech avail after hours (after 5pm) or weekends. We are a casino, so obviously these times are when we are most busy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Denise C.

Stay Review

2020-12-11

Customer service is incredibly responsive and helpful.

Pros

We went from a ledger book with pencil and paper! The Stay system has been simple to train staff and implement.

Cons

No, integration was very simple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave S.

Very Solid product!

2020-12-09

Pros

It is easy to access the software & user friendly.

Cons

No negative feedback. If I would select a drop down box, I sometimes did not get what I had requested.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Chad R.

Decent Product

2020-12-14

Pros

The setup and implementation was easy as we went with SaaS.

Cons

We get a lot of outages during business hours due to maintenance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin M.

Araceli Hotel & Resort

2020-12-14

Absolutely wonderful

Pros

This software allows for the seamless and professional execution of the public trust.

Cons

It's not a simple plug and play if you want it to work effectively. You have to work with it to allow it to speak and perform as your vision persists

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more