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Digital guidebook application for short term rentals

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Guidey Features

Features Summary

Functionality

4.7

/5

61

Total features

9

2 categories

Guidey features

Activity Dashboard
Customizable Templates
For Vacation Rentals
Guest Check-in/Check-out
Guest Communications
Guest Experience Management
Multi-Currency
Multi-Property

Common features of Hospitality Property Management software

API
Activity Dashboard
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Built-in Accounting
CRM

Price starts from

2.99

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.7

/5

61

Price starts from

2.99

Per month

Total Features

9

Unique features

  • No unique features

Functionality

4.7

/5

1K

Price starts from

ic-pricetag

No pricing info

Total Features

136

Features in Common

9

Unique features

  • Front Desk Management

  • Room Inventory

  • Partner Portal

  • Order Management

Functionality

4.6

/5

388

Price starts from

ic-pricetag

No pricing info

Total Features

144

Features in Common

8

Unique features

  • For Hospitality Industry

  • SEO Management

  • Pre-built Templates

  • Owner Statements

Common Guidey comparisons

Guidey logo
Hostaway logo
GuideyvsHostaway
Guidey logo
OwnerRez logo
GuideyvsOwnerRez
Guidey logo
WebRezPro logo
GuideyvsWebRezPro
Guidey logo
Guesty For Hosts logo
GuideyvsGuesty For Hosts
Guidey logo
CiiRUS logo
GuideyvsCiiRUS

Reviewers who mentioned features said:

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Michael B.

Hospitality, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Old School Customer Service Is Not Dead

Reviewed 2 years ago

In today's environment of online services the frustration level for consumers, especially myself, with regard to customer service is off the charts. Air Guide has renewed my faith in customer service. Jamie, the tech assisting me with a number of issues, has been absolutely amazing. Jamie's responsiveness and ability to locate and fix or recommend work-arounds is unparalleled. A huge Thanks to you and to Air Guide for understanding the old-school concept of customer service. Truly refreshing!

Pros

Ease of use. Great functionality. Unparalleled, highly responsive customer care team.

Cons

Experienced a few small glitches attributed to caching problems on their end however each issue was resolved within a one hour window. I would like to see greater ability to customize existing icons, headings and the essential information area.

SD
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Sandie D.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect solution to managing guests!

Reviewed 2 years ago

I'm still rather new to the app but I think the experience I've had so far has been great. I like how as a holiday let management company we can include local recommendations, how to check in and how to troubleshoot common things

Pros

The structure and appearance/layout of the app

Cons

Took me a while to work out what3words... although love the idea of this!

FC
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Francisco C.

Real Estate, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Awesome app

Reviewed a year ago

8/10. I really need that feature.

Pros

It was because of you that i found the world of online guides. Its awesome, super cool features. The only thing that make me using another product it was the problem of the translation.

Cons

The translation its super important. In portugal we need 4 languages minimum.

SH
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Steven H.

Hospitality, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quality guidebook

Reviewed a year ago

Contacted support whilst setting up guide and received prompt response to my queries.

Pros

Very easy to use for host and guest to use. Easy to add short video on how to operate equipment around the property.

Cons

Generally very good, I'd like the ability to link to a section of the guide from the home screenz apparently that's coming in a future release. Also analytics could be improved to show most visited pages.

Vendor response

Thanks for taking the time to leave us this fantastic review, we're very glad you and your guests find our guidebooks easy to use! We'll be sure to take onboard your valuable feedback to improve our platform in the future.

LH
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Louise H.

Hospitality, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Looks so professional

Reviewed 2 years ago

Brilliant. Couldn’t do without it. Makes my life as a host so much easier. Thank you!

Pros

Love this software. Makes checking people in so easy. All information in one place.

Cons

It’s a little rigid. It would help if you could generate your own sections. Would also help if there were some analytics behind the software so we could see what pages the guests click on the most and to check they click in the link in the first place!

CP
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Charles P.

Hospitality, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for Airbnb

Reviewed 2 years ago

Excellent choice for our guests

Pros

Ease of use, would like to have payment options for guests

Cons

More flexibility for guest payment options. More internet links for guests