AnyGuide vs Podium Comparison

Overview

AnyGuide is a tour & activity management platform which enables businesses of all sizes to manage tour operator bookings,...

Podium is an Interaction Management platform used for reputation management, review generation, messaging customers on any...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.8

(5)

5

4

3

2

1

2

2

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

5

4

3

2

1

143

48

6

3

18

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Pros

It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results.
I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Their team handled the whole integration for us and now it is fully automated and harvesting reviews at a record pace. Fantastic support and dedicated account rep.

Cons

Cons

They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract.
Went through all kinds of hoops including a mandatory "screen share" by our account rep trying to keep us which made it worse. You CANNOT call or write in and cancel ever.
There is no 3-month window where you can opt out if it's not for you unless you demand one up front. The messaging features are completely redundant to what we already had on various platforms.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features26
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Chat
  • Click Tracking
  • Communication Management
  • Conversion Rate Optimization
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Notifications
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Online Booking Integration
  • Price Management
  • Prioritizing
  • Promotions Management
  • Ratings & Reviews
  • Reservations Management
  • SEO Management
  • SMS Integration
  • Social Media Integration
  • Task Scheduling
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics
  • Total features22
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Approval Process Control
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Chat
  • Click Tracking
  • Communication Management
  • Conversion Rate Optimization
  • Credit Card Processing
  • Custom Forms
  • Customer Activity Reporting
  • Customer Experience Management
  • Customizable Branding
  • Customizable Templates
  • Email Invitations & Reminders
  • Email Notifications
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • Instant Messaging
  • Invoice Management
  • Invoice Processing
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Location
  • Online Booking Integration
  • Price Management
  • Prioritizing
  • Promotions Management
  • Ratings & Reviews
  • Reservations Management
  • SEO Management
  • SMS Integration
  • Social Media Integration
  • Task Scheduling
  • Visitor Management
  • Visitor Tracking
  • Visual Analytics

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

AnyGuide vs. Podium

See how AnyGuide and Podium stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.