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aReservation

Reservation software for tour, rental, & activity companies

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aReservation Pricing, Features, Reviews and Alternatives

aReservation product overview

Price starts from

Free

Other

What is aReservation?

aReservation is a SaaS reservation management software that helps tour operators manage online ticket sales and rental bookings on a centralized platform. It allows users to set event timing based on daily weather forecasts and sunset or sunrise predictions.

Key benefits of using aReservation

* Service-oriented culture and dedication to our clients are the heart of what we do. Whether it is our quick response time to an issue or our attention to detail. We have all worked in the industry so our background enables us to act as your advisor.
* Streamline online waivers and reservations in one platform.
* Your important legal documents are safely stored for 7 years, and attached to correlating reservations. We can attach the needed items such as drivers licenses to reservations.
* Automated Sunset and Tide Scheduling - No longer needing to change tour times. Our software calculates this for you.
* Provide customer communication tools that enable staff to send cancellation/reschedule notices to customers. *
* Additionally, Indexic has 2-way texting that can be used to communicate to individual customers, in case they are running late, or need assistance.
* Manage inventory and all your resources easily with our robust resource management module. This makes sure that no equipment is under-booked, or overbooked.
* High Converting Customer Interface that stays on your website. The booking process is customizable and can include any restrictions, questions, or requirements you need.
* Our software is innovative providing you the tools to improve the way you manage your company, make your life easier, and easier for your customers to do business with you too.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
FAQs/Forum
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online
Videos

aReservation pricing information

Value for money

5.0

/5

25

Price starts from

Free

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

aReservation features

Functionality

4.9

/5

25
Total Features67 7 categories

Most valued features by users

Reservations Management
Booking Management
Online Booking
Reporting & Statistics
Payment Processing
Room Booking
Reporting/Analytics
Calendar Management

Functionality contenders

aReservation users reviews

Overall rating

5.0

/5

25

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.68/10
Rating distribution

5

4

3

2

1

24

1

0

0

0

Pros
If we had changes that were necessary within the software, their IT department did their best to implement it efficiently. They listened to our needs and did their best to make them possible.

LP

Lisa P.

I LOVE the customer service indexic provides!!! I LOVE how easy it is to use and make my reservations, keep up with what is going on, and just makes my life so much better.

GC

Ginger C.

I love how responsive everyone who works at Indexic is. I like they are constantly making improvements to the software.

LG

Leah G.

Cons
Not being able to make my own categories for why something is returned or discounted other than the very few choices. It's not always an employee's fault for bad weather for a refunded reservation.

GC

George C.

I don't like that I do not have enough time to learn everything indexic can do so I miss out on some resources I could be using.

GC

Ginger C.

We have no concerns with the software, thay work hard to keep the system current.

KS

Kevin S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product, even better support

Reviewed 3 months ago

My experience with aReservation and aWaiver has been great.

Pros

aReservation meets all our needs and is easy to use. My favorite function is aWaiver--we can have guests sign waivers in advance, on iPads in the office, or even on our company phones on the boats. All in all this is a solid company with great people who started as tour operators and understand our challenges and are always working to ensure they meet our needs.

Cons

I don't have any complaints at this time. Every issue I've ever encountered was user error and we promptly got assistance when needed.

Vendor response

Mary Ann, thank you for your review. We have plans to create a better products based on what people like you tell us. Mark

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

aReservation

Reviewed 2 months ago

We love aReservation and are so happy we switched products this year. I wish we had switched sooner.

Pros

Once I learned the software it is very easy to use. My favorite feature is that I can see all my reservations and book new ones from my phone. I’m not tied to a computer. I can capture customer information very quickly. I can quickly see all of my available resources and respond to my customers without them having to wait. The customer service is EXCELLENT! Response rates to my question are so fast because they understand we have customers standing in front of us.

Cons

Altering an existing reservation is not always an easy process.

Vendor response

Heather, thank you for your comments. Our backend was designed by tour professionals like you is the reason it is so easy to navigate. Thanks again Mark

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Indexic is the best!

Reviewed a month ago

The software alleviates a lot of time consuming task allowing myself and staff to spend our time on task that help build my business.

Pros

As a business owner my time is valuable and better spent with guests than in front of a computer. Indexic offers as very simple and user-friendly interface. Not to mention their support team is second to none.

Cons

I honestly cannot list any flaws with my software. If there is ever an issue, after a short email or phone called it is always solved.

Vendor response

Hi Cameron We greatly appreciate your business and will continue to work hard to exceed your expectations. Thanks Mark

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Company!

Reviewed 2 years ago

My overall experience is great! I am very glad that we switched from our old software to Indexic and I look forward to working with them in the future.

Pros

I love how responsive everyone who works at Indexic is. I like they are constantly making improvements to the software! It is integrative and help is only a phone call or text away if there is an issue I need help with.

Cons

Some of the features are set up as hidden or more back door, but that could be that I also do not have experience with the new system yet.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Service is what they stand for!

Reviewed a month ago

Best group to work with, [SENSITIVE CONTENT] answers all calls or returns calls quickly

Pros

It is a easy system that all office help catches on to very quickly. Indexic team works to try to keep you happy, and they respond with new products.

Cons

We have no concerns with the software, thay work hard to keep the system current.

Vendor response

Hi Kevin and thanks for your business. I'm so happy to hear things are going well for you and your business. Thanks Mark

aReservation FAQs and common questions

aReservation has the following pricing plans:
Pricing model: Free
Free Trial: Available


aReservation has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


aReservation supports the following languages:
English


aReservation supports the following devices:
Android


Yes, aReservation has an API available for use.


aReservation integrates with the following applications:
PayPal


aReservation offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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