aReservation Reviews - Pros & Cons, Ratings & more

Checkfront

Peek Pro

FareHarbor

TrekkSoft

Adventure Office

aReservation is a SaaS reservation management software that helps tour operators manage online ticket sales and rental bookings on a centralized platform. It allows users to set event timing based on daily weather forecasts and sunset or sunrise predictions.

aReservation

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

Every single staff member is professional, friendly, responsive and fun. You could not have picked a better team.

If we had changes that were necessary within the software, their IT department did their best to implement it efficiently. They listened to our needs and did their best to make them possible.

manager

I LOVE the customer service indexic provides!!! I LOVE how easy it is to use and make my reservations, keep up with what is going on, and just makes my life so much better.

We love aReservation and are so happy we switched products this year. I wish we had switched sooner.

Everyone is very friendly and helpful. Our customers love the ease of using it.

User Friendly - easy Best Experience Ever- User Friendly.

Partner

It is easy to use and the customer service is excellent.

office manager

It allows the customer to read the waiver without stress and it captures the signature up front. I think the merchandise shop is quite clever, The videos were great.

This makes direct booking of my experiences so simple. Customer service is WONDERFUL and having a direct booking option for us saves us so much money.

General Manager

If I had to choose a Least reason it would not be due to the program but for my inability to grasp all the different ways to process our needs.

I don't like that I do not have enough time to learn everything indexic can do so I miss out on some resources I could be using.

Co-Owner

Excellent reservation and equipment management software.

Some features are clunky. Closing days or blocks of day are hard.

Rental Manager

The customer service is top notch!!! Anytime I call or message they are right on it. When I cant figure out how to do it [SENSITIVE CONTENT] is right there to tell me how.

The integration and set up was very easy. It is easy to use as well.

President 

It is cut down on my office support and that saves me money.

I am sure I am missing out on things but have failed to take the time to learn it in more detail. They are always willing to help, I just need to make the time to do it.

Same as above but thought it could go here as well...The software allows for streamlined integration of multiple booking platforms necessary for our success as a tour operator.

WebReserv

Rent Centric

Great Product 

Yvann,
We are so pleased to have you as part of the Indexic family.  
Thank you for your kind comments.
Best,
The Indexic Team

Easy to get set up. Everyone is very friendly and helpful. Our customers love the ease of using it. Overall the company is the best!

Best Booking Company 

Not very effective 

Capt Lew,
I appreciate you taking the time to complete the review.  
As we have talked about in the past, our software does not create demand but captures the demand your website generates.  Your website was not built with SEO and ranks 54 and 52 on Google using relevant keywords.  
If you would like to connect, we can talk about ways to improve your rankings.
Thank you
The Indexic Team

The software alleviates a lot of time consuming task allowing myself and staff to spend our time on task that help build my business.

Indexic is the best!

Hi Cameron
We greatly appreciate your business and will continue to work hard to exceed your expectations.
Thanks
Mark 

From the start with [sensitive content hidden] being patient with follow up and them explaining the advantages for our company to utilize Indexic with a simple not pushy pitch is what steered me to giving it a try with no regrets and once we started working directly with [sensitive content hidden] that were also very patient in helping us, we knew this system was going to be a great fit for our company!

Indexic with aReservations is the perfect fit for any rental company! 

Michael,

First thank you for taking the time to complete the review and let us know how our software and our customer support team serve your company.
I agree change can be difficult which is why our team works hard and does all the heavy lifting during any transition. 
So, you know, the boat liability insurance program will be rolled out way before the 2024 season.
Please know that we are honored to serve you and your company and thank you for your continued support.

Best
Team Indexic

Better than FareHarbor 

Great Company to work with!!

Jenny,
Thank you for taking the time to complete the review.  Reviews help us to better understand how to serve you and your company.
We know you have other choices and are honored you selected Indexic as your boat tour and rental reservation and waiver provider.
Thank you again,
Team Indexic

Great way to manage reservations

Stan,
Thank you for taking the time to tell us how our software and services have served your rental company.  We are honored that you selected Indexic as your reservation software.
Thank you again
Team Indexic

I have a good experience with it, easy to learn and support staff is good.

Skating and Playground time rentals

Monica,
Thank you for taking the time to tell us how our software and customer support team has served your company.  
We know you have choices and are honored that you have selected Indexic as your reservation and waiver software company.
Thanks again,
The Indexic Team 

Absolutely amazing!!! Wouldn't even think about changing to someone else. 

Amazing company! Change how we do business! 

Hi Will,
Thank you for taking the time to tell us how our software and service work for your business.  We appreciate your feedback and your loyalty too.  We know there are other options out there and will continue to improve our features that will allow you to improve your company.
Thanks again
The Indexic Team

I can't say enough about this software. This company focuses on the "guts" of what is needed. The other software companies always have a new sales rep every 4-6 month calling me. I have had the same people from Indexic since I started with them. They actually are familiar with "what I know" and what I don't know how to do well on a computer. 

Best in the business

Michael

Thank you for taking the time to tell us how our software and services have served your company.  We are honored you selected Indexic as your reservation software.
Thank you again
Team Indexic

Excellent organization that has been a joy to work with and very attentive to whatever questions or needs we send their way! 







Excellent reservation and equipment management software!

Fawn,
Wow, I'm blushing.  Your comments made my day.  
Thank you for your years of partnering with Indexic.  
Mark 

Defiantly helps get the bookings effectively around the clock

Thourough software and great service

Hi Eric, thanks for your input.  We do have plans to incorporate a full POS system into our software in the upcoming year which would address this issue you are having.  Kat will be in touch as soon as it is complete.  Thanks for taking the time to leave a review, we appreciate it.

I love how adaptable this software is! We’re so pleased that we can easily manage waivers, schedules, and adapt and customize events for customers. 

Exactly What I Need

Ellen, our focus on customer service is a commitment we have made as we know that is what really makes a difference between us and everyone else.
Cheers,
Mark  


My experience with aReservation and aWaiver has been great. 

Great product, even better support

Mary Ann, thank you for your review.  
We have plans to create a better products based on what people like you tell us.
Mark 

Same as above but thought it could go here as well...The software allows for streamlined integration of multiple booking platforms necessary for our success as a tour operator.  It also makes it easy to manage our day to day operations in terms of planning for staff and equipment.  The ability for our staff to access the system real time on their phones in the field has been tremendously helpful as well.  The ability to text our customers about changes in location, time of tour, inclement weather, rescheduling, etc has been absolutely critical to our communication and customer service. We get a lot of great feedback from customers on this aspect of our operation.  Add to all of this the customer support we get from the Indexic team is second to none.  I would rate their customer service the highest I have ever seen on all levels of the company.  

5 star product and 5 star service!!!

Matt,
We appreciate you taking the time to write this review. We value your business and will continue to work on improving our software.

We are happy to see that aReservation has helped improve your business and made it easier for you and your customers.

We have a few new features we are rolling out that will improve your business even more.

Thanks again for your business
The Indexic Team

Easy to use 

Heather
Thank you for taking the time to complete the review and awarding us a 5-star rating.  We are honored you selected Indexic, the makers of aReservation to support your walking tour company.  
We appreciate your input on ways we can improve.  Our overall goal is to provide you with the best tour and rental reservation software in the industry and unparalleled customer support.  

Thank you again
Team Indexic

It has been great!  We have had several bookings and has worked very well in our business.

Indexic is great!

Hello Paulette,
Thank you for taking the time to tell us how our software and service work for your business.  We are pleased to hear that aResevation has helped you operate your business and that our customer support team has been helpful to you.  If you would like some additional training, please contact us and we will be glad to help.
We are always working to improve ourselves and appreciate your comments.
Thanks again
The Indexic Team

Indexic has it all!

Hi Kate,
Thank you for taking the time to complete the review and awarding us a 5-star rating.  We are Indexic are honored you selected aReservation tour software to support your watersport company.  
We know you have other options and will always provide you with the best tour and rental reservation software in the industry and unparalleled customer support.  

Thank you again
Team Indexic

I own a few businesses & I have to be honest, aReservation has the absolute best customer support team on the planet! There has never been a moment that I have been let down with thier support team. They take pride in the client experience end of the industry, their support rears each company they serve as its their company as well 

A+ system & support 

Mike,
Thank you for taking the time for submitting a review.  We appreciate your business, know there are other options for your to work with, and will always work hard to earn it.  
Best,
Indexic Team

Five stars all around. Software reliable and dynamic. Staff and support perfect. We love indexic. 

Indexic is always there for you. 

Hello Sarah,
Thank you for taking the time to complete this review.  Your comments help up improve our products and service.
We know there are other options out there and will always work hard to earn your business.
Best,
Mark

We love aReservation and are so happy we switched products this year. I wish we had switched sooner. 

aReservation 

Heather, thank you for your comments.  Our backend was designed by tour professionals like you is the reason it is so easy to navigate.
Thanks again
Mark 

Support is key!

Lisa, thank you for your recommendations and praise.  You are a wonderful company to partner with.  
Mark 

This software is ALl Star caliber and certainly I would recommend.  

Paddle Express floats because of Indexic 

Sean, thank you for taking the time to complete this review.  
Really happy to see that you are growing!
Best,
The Indexic Team

Other than the obvious being able to allow customers to book their own excursions, I like the fact I receive an instant text message that someone has booked and can pull their reservation immediately.  We cannot always answer every call, and this allows for us to assist all customers at one time.

Ease of use based on ability of User

Hello George,
I appreciate you taking the time to complete this review.  We know you have other options  to work with other companies', and will  always work hard to  earn your business,
Best
Barbara

aReservation Reviews (2025)

Suggested alternatives

Pros and cons

48 reviews