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Avantio Logo

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Powerful vacation rental software with Channel Manager.

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Avantio Features

Features Summary

Functionality

4.6

/5

166

Total features

132

7 categories

Avantio features

API
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Appointment Management
Availability Management

Common features of Vacation Rental software

API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Calendar Management
Channel Management
Contact Management

Price starts from

370

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

166

Price starts from

370

Per month

Total Features

132

Unique features

  • Transaction Management

  • Recurring Rentals

  • Online Store Builder

  • Rent Collection

Functionality

4.7

/5

954

Price starts from

ic-pricetag

No pricing info

Total Features

126

Features in Common

104

Unique features

  • Spa/Activity Management

  • Multi-Location

  • Single Property

  • Extended Stay

Functionality

4.6

/5

387

Price starts from

ic-pricetag

No pricing info

Total Features

144

Features in Common

88

Unique features

  • Website Publishing Options

  • Survey Builder

  • Historical Reporting

  • Forms Management

Common Avantio comparisons

Avantio logo
Hostaway logo
AvantiovsHostaway
Avantio logo
Guesty logo
AvantiovsGuesty
Avantio logo
Lodgify logo
AvantiovsLodgify
Avantio logo
OwnerRez logo
AvantiovsOwnerRez
Avantio logo
Smoobu logo
AvantiovsSmoobu
Avantio logo
iGMS logo
AvantiovsiGMS
Avantio logo
AvaiBook logo
AvantiovsAvaiBook

Reviewers who mentioned features said:

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Manuel P.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Avantio does 98% of Everything we were looking for - and does it well!

Reviewed 7 years ago

This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.

Pros

This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor...

Cons

Currently no Phone App - for admin or for Guests. The software is not 100% configurable to every business, but I imagine thats impossible! Does not handle prebooking communications within the software Accounting module does not sync to Quickbooks

Vendor response

Hi Manuel, thanks for leaving us a review! We're very pleased that your agency is benefiting from the features and tools that our team of technicians have developed! One feature that you may have missed is the Guest Area; a customer log-in, which is completely mobile friendly and has lots of time-saving and profitable features which are great for your guests and your agency, including the Online Check-in, property and local area information and re-book features. Check out our blog for more details. Best wishes, The Avantio Team

CC
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Chris C.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Probably the best holiday villa management platform out there.

Reviewed 3 years ago

I used my previous booking platform for almost 10 years and encountered numerous issues as the system was constantly revised and the results were very much hit and miss. The most frustrating experiences were encountered when raising a support ticket and receiving an answer pointing to an obvious solution which I had already tried to no satisfactory conclusion. Eventually the system came to a halt when...

Pros

Very efficient and easy channel connection which pleasantly surprised me as our previous platform wasn't too good at this. Excellent front page and very efficient all in one system, particularly the uploading of properties. Particularly useful feature is the unified inbox which allows for quick and easy communication with the guests, housekeepers, and owners without the need to specify guest name, property, booking details. New great feature is the search section on the front page which makes working quicker and easier.

Cons

Owner statements take some getting used to as they are based on generating a settlement first. Also, the replying to guest inquiries could be made a little easier as it is based on filling in a detailed form first which could be avoided. Currently no mobile app and this should be rectified asap. However, the main features of the system are light years ahead in terms of simplicity and integration and the points mentioned are very minor.

AR
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Antonia R.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful tool

Reviewed 8 months ago

Helps me in my everyday working

Pros

Easy to use, you can process any aspect related to holiday rentals, from the information to send to potential guests to the payment to the owners afterwards easily

Cons

There should be possible to add notes in the bookings without having access to the charges

Vendor response

Dear Antonia, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

FA
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Filipa A.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software

Reviewed 8 months ago
Pros

I use Avantio for my management company since 2019 and recommend to all users

Cons

The Portuguese invoicing can be improved

Vendor response

Dear Filipa, We appreciate receiving your review! We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

NT
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Nuno T.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best option for short rental management

Reviewed a year ago

Game changer, motivation for the whole team and focus on the business

Pros

Comprehensiveness, reliability and excellent customer support. Ease of synchronization with revenue management tools

Cons

Weak responsiveness for mobile, technology still in the process of updating

Vendor response

Hi Nuno, Thank you for this great 5 star review. We appreciate it. It makes us feel motivated to continue evolving and providing you with a great service. We are woking on new developments including responsiveness for mobile, thus we trust you will be able to see a positive impact on this. We are proud to be your technological partner and support you in this journey!

CO
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Clara O.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intuitive, easy to use and very effective

Reviewed 7 years ago
Pros

It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Cons

Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

Vendor response

Good morning Clara, Thank you for taking the time to review Avantio Software. We work very hard to provide the best service, and we are very happy to hear that you are pleased with our work. Please do not hesitate to contact us if you need anything. Kind regards, the Avantio team.

MF
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Magnus F.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Overselling a uneven product

Reviewed a year ago
Pros

The front end booking system works well, however the system is to slow and a bit inconsistent in the layout.

Cons

Back-end such as settlement to owners, statistics and invoicing are rudimentary. Hard to get hold of people at Avantio, the staff is not allowed to give out their phone numbers, believe it or not ;-)

Vendor response

Hi Magnus, We appreciate receiving your opinion. We are constantly working on evolving our products. In the recent month we have been introducing quite a few improvements and launching new features, this may be the reason why the system itself may have had experienced some delays. We take into account your feedback and will work on this immediately. At Avantio we offer constant customer service: a dedicated account manager and customer care team that are here to support you every day. You can always reach out to them by submitting a ticket or requesting a call. Please feel free to always contact us if you need any support and share your thoughts, we are available for you and your team. We are glad to help you growing your business!

AL
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Alessandro L.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trusted and reliable Partner

Reviewed 3 years ago

My experience is undoubtedly positive, since the beginning I could appreciate the irreplaceable presence of the assistance (Customer Support) which responds promptly to any type of problem with very fast response times. In addition to this, the attitude of all the people working at Avantio is always aimed at "solving the problem" with pragmatism and effectiveness. Therefore, even though there are some small limitations (especially on the Booking Engine side), having such an efficient Customer Support makes Avantio a perfect partner!

Pros

Among the various features present in Avantio, certainly the ease of connection with almost all the online booking portals is the most appreciable. The user interface is very easy to use and allows access to any type of KPI useful for performance evaluation.

Cons

There are a few small aspects that are improvable on the user side, including having the VRMS responsive so that it can be used with mobile devices.

Vendor response

Thank you for your review Alessandro. Your feedback is very valuable to us to continue improving the user experience.

OP
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Ottavio P.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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High professional tool for holiday property management

Reviewed 6 years ago

Got really impressed with the new channel manager fast connectivity, and the Harmony working-flow tool to speed up communication with guests, customers and to save a lot of our working time.

Pros

The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.

Cons

Nothing to point out. Avantio is a powerful tool for our business.

MG
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Marcus G.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Does what it should do!

Reviewed 4 years ago

Very good. Friendly company and family vibe to them.

Pros

Excellent channel manager and support staff are very helpful. Good initial training and support.

Cons

I would like to see an integration with hubspot or similar or one of the apps that allows basic integrations. Also id like to see the mid term Market and long term expanded as thats not really useful.

MG
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Maui G.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Avantio, our daily diary

Reviewed 2 years ago

We have been forward for many years and we love daily learning and new developments. obviously there are things to do and improve and we trust that they will come out soon

Pros

very complete the ease of daily work. Our favourite is: reservations documents

Cons

Easy for use . We are happy on general .

Vendor response

Hi Maui, Thank you for this 5 star review. It makes us feel greateful and motivated for what's awaiting on this journey. We will continue assuring the excellence of our products and services. Please, count on us always. We wish you a great success!

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Dolores A.

11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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PMS, Channel Manager and Website, 3 in 1.

Reviewed 6 years ago
Pros

It is very easy to use. Customer Support Outstanding. It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website. They do not charge any commission per booking.

Cons

No app available. It takes too long if you want to change some content on your website because you cannot manage it directly.

Vendor response

Hi Dolores. Thank you very much for your review - the Short Let London website is definitely one of our favourites! There are many aspects of the website you can manage directly, but not all, that's correct. We'll do our best to increase the turn-around times for those changes, and give you some extra training how to manage your website and listings from the software

EM
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Erin M.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Powerful

Reviewed 8 months ago
Pros

Love the integrations and how simple our processes are now. Revenue Calender is a great tool.

Cons

Long connection time from purchase. We used the time to learn though.

Vendor response

Dear Erin, We appreciate receiving your review! We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

CS
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Costas S.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Avantio changed my life

Reviewed 8 months ago

Excellent

Pros

The approach of Avantion people was great and personal. Having everything under one platform and working perfectly really changed my life and business.

Cons

Guest communication and reporting can be improved

Vendor response

Dear Costas, We appreciate receiving your review! We are glad to help your business. Please feel free to always share your feedback, thoughts, and your achievements with us.

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Amine A.

Hospitality, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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I would not recommend

Reviewed 8 months ago

- Channel Manager : Biggest disappointment yet. Many overbookings the majority of those happened at the worst time of the season (End of July/Beginning August) where we had to work overtime to change the bookings and refund some disgruntled guests. Others were thankfully nice enough to accept a change of accommodation otherwise it would have been a complete disaster but that involved calling the guests...

Pros

- Website : Good. One of the only positives from our experience with Avantio, it is decent although the loading times are sometimes not up to industry standards. The templates they offer are somewhat customizable but with some limitations.

Cons

- Onboarding : Painful as involving a lot of manual work.- VRMS : Disappointing. The unified inbox was one of the main reasons why we moved to Avantio as we were switching between several listings on the OTAs which was a pain. Prior to signing, we were told that it did not take more than 5 minutes for any guest communication to land in the unified inbox. We quickly realized that was not the case at...

Vendor response

Hi Amine, we're sorry to read about your frustrations and are happy to see that upon further discussion you've chosen to stay with us at Avantio. Our onboarding process is one of the most comprehensive in the sector, and we appreciate you sticking with us! We're always working to evolve our products and we're always here to support you. Thanks again for taking the type to share your concerns and for editing your review with an update.

DM
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Danijela M.

Commercial Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Integrated applications, VRMS not suitable for all countries` fiscal needs

Reviewed a year ago

Property management fairly easy to do. We were not notified and found out through a meeting of different posibilities of integration with our own web site, rather than integrating a new, Avantio web site.Value for price is all in all good, but could be a lot more user friendly and applicable for using payment options for a variety of countries, like Croatia that has very strict laws.

Pros

Full and correctly synchronized connection with many portals - minimum danger of overbooking. The integration was well organized, onboarding specialists available and very helpful, Avantio Academy very useful.

Cons

Payment features missing for Croatia (strict laws demand certain aspects of payments to be perfectly executed).System upgrades/maintenance performed on Mondays, limits the use of Avantio when most needed after the weekend.Slow response - once clicked, takes several seconds for a new window to opet/pop up.No possibility to enter net prices of homeowner`s whose properties we manage - additioanl costs for software for issuing bills. Therefore, no way of creating financialy transparent documents from Avantio.

Vendor response

Hi Danijela, Thank you for your feedback. We continuously strive to make sure our product adapts best to each market, always taking into consideration your biggest needs and priorities. We are very glad to see that our software helps you in wide distribution with portals, we provide trustworthy and reliable connections. We would love to hear more in detail how we could support your business better. Please do not hesitate to reach out to us, our team is always available for you! We wish you great and continuous success together!

MC
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Matthew C.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The endless search...!!

Reviewed 2 years ago

I have to say that having made the decision to switch software, and after looking at endless comparison sites and endless reviews, weighing up all the pros and cons, (as i am sure you are doing right now), i decided that as we are a company based in Spain, then a PMS from a company in Spain made sense and we went for Avantio. Truth be told, that has undoubtedly been one of my better decisions in recent...

Pros

This really is a very comprehensive piece of software that allows, you, the rental manager/agent to keep on top of all the essential functions of your business. Areas of excellence, to mention a few, would be the automated payments/refunds, unified inbox, scheduled messages (aka "Harmony"), channel manager, and the semi-automated reporting to the Guardia Civil of guest information and to the Hacienda for Modelo 179.

Cons

The least favourite thing about the software, is not actually the software itself, its in choosing the right time to switch software! I don´t think there is ever a perfect time, but if you are used to a fairly basic piece of software, be warned that switching to Avantio should be left to a time when you have a few months of reasonably "quiet" time to get to grips with everything.

Vendor response

Hi Matthew, thank you for this great and honest review! We strive to deliver great results to our customers and constantly introduce innovations. We are very glad to see that we deliver great results to you. Please, do not hesitate to contact us whenever you need an assistance or simply want to share your thoughts and feedback. We are partners in this journey!

AR
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Verified reviewer

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Nach 1 1/2 Jahren werden wir wohl aufgeben

Reviewed 4 years ago

Super mächtiges System aber mit Fehler behaftet, Kundensupport mittelmäßig bis schlecht. Kompetenz der Mitarbeiter sehr durchwachsen. Man darf nur noch Tickets erstellen. Kundenbetreuer wurde monatelang nicht ersetzt, dann monatelang ein Interimsbetreuer, der sich viel Mühe gibt, aber nicht die Qualität hatte, wie der erste Kundenbetreuer. Channel management teilweise sehr gut, aber teilweise auch unterirdisch (Standardantwort: Da müssen Sie sich an das Portal wenden). Fazit: Um Nerven zu sparen und auch am Ende auch Geld, überlegen wir ernsthaft uns nach einer Alternative umzusehen.

Pros

Avantio bietet ein unwahrscheinlich mächtiges und großes System mit wirklich vielen Möglichkeiten. Das backoffice ist durchaus beeindruckend. Vor allem vor Abschluß des Vertrages und am Anfang hat sich das Kundenbetreuungsteam bzw. die Kundenbetreuerin viel Mühe gegeben.

Cons

Besonders nervig waren die vielen Fehler, die in dem System noch vorhanden sind. Wir kamen uns immer wieder vor, als wären wir kostenlose Testpersonen für Avantio. Und ich meine jetzt nicht die Rechtschreibfehler oder kleine Sachen. Da waren und sind bugs drin, die wirklich heftig waren. Ok, Fehler können passieren, aber wie mit der Meldung umgegangen wird, ist dann doch erstaunlich, zumal man das...

Showing original review in German. See translation

OB
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Olivier B.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Plus qu'un logiciel: une équipe !

Reviewed 5 years ago

Les échanges avec les confrères de différentes régions nous ont permis d'adapter notre modèle et de nous ouvrir par exemples aux courts-séjours que nous ne faisions pas. Nous allons aussi dorénavant travailler avec de nouveaux portails comme Booking ou intégrer la passerelle directe avec Airbnb que nous avions l'habitude de gérer séparément. Mais nous avons aussi découverts le revenue management via Pricelabs que nous adopterons surement bientot ou la gestion des cautions avec Swikly...

Pros

Beaucoup de points forts: un écran d'accueil qui récapitule les arrivées, départs, demandes en cours etc.., synthétique. De nombreuses passerelles vers tous les plus grands portails: Booking, Homeaway, Airbnb, Holidu et pleins d'autres en fonction des profils recherchés. Des modèles et des moyens d'automatiser les réponses aux locataires, les confirmations aux propriétaires etc... et dans de nombreuses...

Cons

Beaucoup de projets en cours de développement, du coup, il peut y avoir du retard pour certains d'entre eux notamment si les évolutions de la législation obligent à revoir les priorités. Il est vrai que développer un outil à visée mondiale ce n'est pas facile. Nous avions par exemple espéré l'intégration de la signature électronique, qui commence à peine. La comptabilité a pris pas mal de retard aussi mais cela arrive maintenant et nous soulagera par rapport à nos obligations légales.

Showing original review in French. See translation

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Dominic H.

Hospitality, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An honest assessment by an apartment company with 200 holiday and business apartments

Reviewed 6 years ago

About a year ago we looked around for a new VRMS/Chanel Manager all in one system. Avantio was shortlisted because, compared to its American competitors, it did not charge for every extra service - at least that was what was promised. We then held several Skype conferences with our former supplier, the competition and also avantio. Since we know after 10 years of experience in the industry how important...

Pros

- Great API connection to all bigger portals with no downtime - Much better homepage design than our former provider - family owned company - provides all we need to have our apartments on an attractive homepage, on various plattforms, manage cleanings - Syspay as an integrated payment provider makes it very easy to charge your clients creit card with one click - harmony for automated email communication is great and reduces your workload - great support (always, Alexia is the best) - the guest area is a new development that will decrease our workload again, when the guests from around the world start to accept it as the main communication tool.

Cons

- The loading speed of our homepage is partly not sufficient. avantio should make suggestions to the customer about image reduction and the like. - Statistics which are important for me as a manager could be improved. - the cooperation with pricelabs (pricing tool)and syspay(payment provider) is very good. but these two are the only ones that allow full functionality in cooperation with avantio. this dependency should be broken. Because in the end we chose avantio and not pricelabs. (Syspay was only listed as an example, the cooperation with them is really great. probably the best payment provider for hospitality operations on the market) - the pricing tool is not as good as it could be better

MC
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Massimo C.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Avantio is the perfect VRMS for property managers

Reviewed 7 years ago

No risk to make over bookings and great save time saving !

Pros

The software VRMS by AVANTIO is very easy to use. The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems. What we like very much is the fact that Avantio offers modular services. Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers. Avantio fits every type of users and this is for sure their strength. From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

Cons

No cons were added to this review

Vendor response

Hi Massimo! Thanks for leaving a review on your experience with Avantio. We're really pleased to hear that you're happy with the products that we offer and that they're flexible for your agency. Our Channel Manager is certainly an aspect that we have focused on, in order to provide high quality API connections to the best global and local channels available right now. We'll be adding more channels to our Preferred Partnership programme in the coming months, which will also provide some great options for attracting new visitors. Just keep an eye on our blog or newsletters for news! Thanks again for your words, The Avantio Team

AO
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Andy O.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great product for the money

Reviewed 5 years ago

Avantio is probably one of the best property management software products on the market, we have trialed a few other softwares and wasted a lot of money along the way with many promising you everything but actual deliver nothing.

Pros

The product is easy to use and has most things you need to make your day to day running of your business easier. I like that I can reach out to my account manager and have one to one conversations. The product is also good value for money with no commission on bookings.

Cons

Avantio does lack some features I would like but I know they are working on them and I am confident that within the next year I will have all the features I need.

Vendor response

Thank you for your review, Andy. It is a real pleasure and priveledge to work with you and your feedback is always welcomed and valued

BF
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Bruno F.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Key-resource for boosting results. Property managing made simple.

Reviewed 7 years ago

On structuring our business plan, which targeted to a very fast growth, getting a management system made specificaly for agencies that managed 3rd party properties was essential for us. The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4. Another critical issue that we detected...

Pros

Easy of use. Channel manager integration. Calendar management.

Cons

Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

Vendor response

Hello Bruno, Thank you for leaving us feedback on the Avantio vacation rental management software and services. Since your review, we're pleased to have this accounting integration in our RoadMap and available in the coming months! We're very focused on developing the software to ensure that it meets your needs both now and in the future and we're very pleased that you're happy with how it works now. We have recently grown our Support area, and so we're happy to hear that you are pleased with the service they provide. If you need anything, please don't hesitate to contact us, Kind regards, The Avantio Team.

SM
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Sarah M.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great channel and software

Reviewed 8 months ago
Pros

Connectivity and programm visibility, planning and booking scheme

Cons

Contracts for owners, its very difficult to prepare templates for each form of working. Avantio have a set way valid only for 1 form of working.

Vendor response

Dear Sarah, We appreciate your feedback! We are glad to help your business. Please feel free to always share your thoughts and achievements with us.

WP
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Werner-Peter F.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Really saves a lot of work in daily business of Apartment Rentals. Overall a great software!

Reviewed 7 years ago

No more double-bookings. easy to manage 23 properties. would not like to miss it!

Pros

What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.

Cons

Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence. Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!

Vendor response

Dear Peter, thank you for taking the time to leave us a review! I've taken a note of your comments regarding the language and will speak to our German team to investigate this. We're very pleased to hear that you're benefiting from our integrated channel manager, and we've got some new Preferred Partners joining the Channel Manager soon so I recommend you watch out for our newsletters and read our blog for news! Always here if you need us, kind regards, the Avantio team