Most popular features of all Hospitality & Travel apps
25 reviewers had the following to say about Avantio's features:
On structuring our business plan, which targeted to a very fast growth, getting a management system made specificaly for agencies that managed 3rd party properties was essential for us.
Pros
Calendar management.
Cons
Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Avantio
The software commercialization is done by modules. Studt very well all the modules required for the business to buy a customized pack.
Hello Bruno,
Thank you for leaving us feedback on the Avantio vacation rental management software and services.
Since your review, we're pleased to have this accounting integration in our RoadMap and available in the coming months!
We're very focused on developing the software to ensure that it meets your needs both now and in the future and we're very pleased that you're happy with how it works now.
We have recently grown our Support area, and so we're happy to hear that you are pleased with the service they provide.
If you need anything, please don't hesitate to contact us,
Kind regards, The Avantio Team.
This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.
Pros
Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!
Cons
Currently no Phone App - for admin or for Guests. The software is not 100% configurable to every business, but I imagine thats impossible! Does not handle prebooking communications within the software Accounting module does not sync to Quickbooks
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Manuel, thanks for leaving us a review! We're very pleased that your agency is benefiting from the features and tools that our team of technicians have developed!
One feature that you may have missed is the Guest Area; a customer log-in, which is completely mobile friendly and has lots of time-saving and profitable features which are great for your guests and your agency, including the Online Check-in, property and local area information and re-book features. Check out our blog for more details.
Best wishes,
The Avantio Team
No more double-bookings. easy to manage 23 properties. would not like to miss it!
Pros
Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market.
Cons
Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence. Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Dear Peter, thank you for taking the time to leave us a review! I've taken a note of your comments regarding the language and will speak to our German team to investigate this.
We're very pleased to hear that you're benefiting from our integrated channel manager, and we've got some new Preferred Partners joining the Channel Manager soon so I recommend you watch out for our newsletters and read our blog for news!
Always here if you need us, kind regards, the Avantio team
We needed to have website, marketing, bookings, accounts, cleaning and guest services handled by one system for both rented and privately used properties, and we need to have quality support available.
Pros
Intuitive software allowing to manage easily the customers, the reservations, the alignment(the on-line publishing) once "mastered", a lot of time(weather) gained(won) in term of management of the properties(goods)
Cons
A control(master's degree) of such a 100% software asks some time .Ne not to be afraid of discovering him(it) "by making out a will" every day of the simulations and Thanks :-)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
With this program is very easy to management of tourist rental.
Pros
It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website.
Cons
No app available. It takes too long if you want to change some content on your website because you cannot manage it directly.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Hi Dolores. Thank you very much for your review - the Short Let London website is definitely one of our favourites!
There are many aspects of the website you can manage directly, but not all, that's correct. We'll do our best to increase the turn-around times for those changes, and give you some extra training how to manage your website and listings from the software
Pros
The information is linked and shared, all the actors of our company have access to a better management of the agency
Cons
The establishment is quite long as there is hugely part to configure but long-term it is essential !!
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Avantio VRMS has everything you could possibly need for your holiday rental business no matter how big or small from reaching new customers online to property, guest, account and resort management.
Rating breakdown
Good afternoon Mark, Thank you for taking the time to review Avantio Vacation Rental Management System.
As a team we work very hard to provide the best software for the holiday lettings market, and we are very happy to hear that you are pleased with the work of our support team.
Please do not hesitate to contact us if you need anything.
Kind regards, the Avantio team.
I like them professionally and Oreste in particular is always available to help my company to solve problems we found during integration.
Pros
The PMS! it Is easy to use and well done for Italian Market.
Cons
The booking system and map search is ok , but can be a lot improved.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Dear Danilo,
Thank you for leaving a review about Avantio. Our goal is to provide you with a combination of high quality technical solutions combined with excellent service and we are so pleased to see that you value that.
Thanks for your suggestions for improvements, we will consider them for the future.
Thanks again, The Avantio Team
Pros
We save so much time and many mistakes, with the synchronisation of the information of our properties to the most important portals. The management with the owner of the properties we represent is complete and efective, saving us time and mistakes.
Cons
The technical support is sometimes not as fast as needed. It is getting slow to move from one separator to the other.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Dear Evelyn, thank you for all your comments.
I have passed your comments onto our customer service team and are much appreciated.
We're very happy to hear that working with Avantio has benefited your business, and in particular the tools for managing the needs of your property owners.
We are looking forward to continuing our partnership,
The Avantio Team
Easy to use Improved my bookings thanks to the awesome channel manager Organized all my maintenance and cleanings No more overbooking!!
Pros
I can control all my bookings, my accounts with guests and owners, even take care of my maintenance and cleanings.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Dear Pedro -
Thank you for taking the time to leave us a review! We're very pleased to hear that you're finding that the software and our integrated Channel Manager is helping you grow and develop your business....that's our goal for all our developments and new partnerships with portals!
Kind regards, The Avantio team.
No risk to make over bookings and great save time saving !
Pros
Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi Massimo! Thanks for leaving a review on your experience with Avantio.
We're really pleased to hear that you're happy with the products that we offer and that they're flexible for your agency.
Our Channel Manager is certainly an aspect that we have focused on, in order to provide high quality API connections to the best global and local channels available right now. We'll be adding more channels to our Preferred Partnership programme in the coming months, which will also provide some great options for attracting new visitors. Just keep an eye on our blog or newsletters for news!
Thanks again for your words,
The Avantio Team
More bookings, more revenue, more visibility
Pros
The support is great, helpful and efficient. They also are efficient in terms of connection with our different partners.
Cons
To make things more easy to use.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Hi Justine!
We're very pleased to hear that you're receiving more bookings and revenue from using our PMS software.
I have passed your comments to our technical team. They are constantly making developments to the software to make it easier to use and facilitate the management of your daily work.
It's good to hear that you are happy with our customer service and portals partnership teams, as in 2017 we made significant changes to provide you with a greater positive experience.
Thank you for leaving us a review!
The Avantio Team
We are very happy with the Avantio software, very innovative and functional, the reservation system is easy to use and has a big variety of options regarding booking administration and procedures.
Pros
The intuitive way of working, and the continued improvements that are done. You can see that ther is a team of specialists working, doing their best to adjust the product to the constant changes and needs of customers.
Cons
No cons to state.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering Avantio
The possiblity to have a address management system integrated would be appreciated.
Dear Karin, thank you for taking the time to leave us a review.
We are very pleased to read your comments, and we will strive to continue providing you with the best service in the future.
Thank you for your comment on a possible improvement, we will take your idea on board.
Kind regards, The Avantio Team.
It would surely remain to evolve the management owner in effect in the future.
Rating breakdown
Likelihood to recommend
Thank you Emmanuel for your comment.
It is a pleasure to work with a professional agency such as yours. It's very pleasing to hear that you're finding the tools in the software useful, which we hope will help you build and develop your business.
A big thank you from the entire Avantio team
the main one is the organization
Pros
I like there is a possibility of uploading a lot of photos at the website, the easy organization and the time you save to control all the bookings, balances etc...
Cons
I think the price is a little bit expensive and the software of the SALES could be improved.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Pros
We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.
Cons
Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Dear Veronika,
Thank you for taking the time to review Avantio software. We are very happy to hear your feedback. We work very hard to provide the best service to help our clients and we regularly make improvements to the software to make it best meet your needs.
Please do not hesitate to contact us to discuss anything further.
Best regards, The Avantio Team.
my working life
Pros
Gives help with payments, owners, cleaners, reservations, channel manager, and the Head Manager will give support and formation, one of the rep was in the web project and she's very helpful, now she's the Assistance Head, and the department will be better (I Hope)
Cons
No app available but works good with IOS and Android, The assistance sometimes delays in the resolution of problems.There is nobody to answer on Saturdays and Sundays and tourism does not have time.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thank you for your feedback Carlo!
We are pleased to hear that you are happy with the features that we have implemented and that they are making a difference in your business, especially regarding our Service providers intranet to help manage the processes of cleaners and other suppliers.
We appreciate your comments about the customer service hours and we'll consider these. As you know we have made big changes within the customer service department to help meet more of our customers needs.
Looking forward to continuing to work and grow together! Kind regards,
The Avantio Team.
This tool helped me very much to improve my bookings, to be more efficient and definitely to follow much better my bookings and customers.
Rating breakdown
Thank you Sophie for taking the time to review your experience with Avantio.
The team are happy to hear the booking system has helped improve your property management. We have worked hard to develop one of the best vacation rental management software products on the market which aims to make your work easier.
Please don't hesitate to contact us if you need anything. Kind regards, the Avantio team.
Pros
In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.
Cons
Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Good morning Clara,
Thank you for taking the time to review Avantio Software.
We work very hard to provide the best service, and we are very happy to hear that you are pleased with our work.
Please do not hesitate to contact us if you need anything.
Kind regards, the Avantio team.
Also the report you can extract for your accounting are very customizable and the result we reached is perfectly adapted to our needs and was customized at a great price.
Pros
flexibility customizable
Cons
The IT team should learn english to be able to converse directly with me for the improvements we did together
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Thank you Loic, for taking the time to leave us a review. We are very pleased to hear that you are happy with our software and how we organise our pricing. The focus of Avantio is to create opportunities for your business to grow, and that is incorporated through everything we do, from your pricing (we don¿t take a % of your success!) and through the developments of the software.
I understand your point regarding the languages spoken and I understand from Kyle that although our IT team spoke to your team by email in English, it was better in this case that he helped with the development. We are a very international group, and we have a big interest in developing the languages spoken throughout the company to ensure that we can meet your needs.
At your disposal Loic! Many thanks, The Avantio Team
Easy way to connect to channels managers
Pros
The Connectivity with the cChannel Manager is fast and simple, it is good that all the information goes straight away to channel, such as photos and apartment profiles.
Cons
At the beginningIt is not very intuitive to work with also The information tab is not very organized.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Dear Monia, Thanks for leaving a review for Avantio! we appreciate your comments and will take them on board. We're pleased to hear that you have benefited from the integrated channel manager, and hope that this feature helps you grow your business in your partnership with Avantio.
Please feel free to contact us if you need anything, kind regards The Avantio Team.
We have really increased reservations and gained so much time from administrative tasks that we have used to work on other areas like commercial area.
