Avantio Features

This really is a very comprehensive piece of software that allows, you, the rental manager/agent to keep on top of all the essential functions of your business. Areas of excellence, to mention a few, would be the automated payments/refunds, unified inbox, scheduled messages (aka "Harmony"), channel manager, and the semi-automated reporting to the Guardia Civil of guest information and to the Hacienda for Modelo 179.

The least favourite thing about the software, is not actually the software itself, its in choosing the right time to switch software! I don´t think there is ever a perfect time, but if you are used to a fairly basic piece of software, be warned that switching to Avantio should be left to a time when you have a few months of reasonably "quiet" time to get to grips with everything.

Avantio bietet ein unwahrscheinlich mächtiges und großes System mit wirklich vielen Möglichkeiten. Das backoffice ist durchaus beeindruckend. Vor allem vor Abschluß des Vertrages und am Anfang hat sich das Kundenbetreuungsteam bzw. die Kundenbetreuerin viel Mühe gegeben.

Besonders nervig waren die vielen Fehler, die in dem System noch vorhanden sind. Wir kamen uns immer wieder vor, als wären wir kostenlose Testpersonen für Avantio. Und ich meine jetzt nicht die Rechtschreibfehler oder kleine Sachen. Da waren und sind bugs drin, die wirklich heftig waren. Ok, Fehler können passieren, aber wie mit der Meldung umgegangen wird, ist dann doch erstaunlich, zumal man das...

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The product is easy to use and has most things you need to make your day to day running of your business easier. I like that I can reach out to my account manager and have one to one conversations. The product is also good value for money with no commission on bookings.

Avantio does lack some features I would like but I know they are working on them and I am confident that within the next year I will have all the features I need.

Thank you for your review, Andy. It is a real pleasure and priveledge to work with you and your feedback is always welcomed and valued

All operations in one place 2 ways PMS and channel manager (listings, reservations and operations) Full synchronization with main platforms (booking, airbnb, homeway, expedia and many more) Synced website for direct reservations Synchronization with main revenue management tools and payment gateways Check in online, tourist internet Owner´s module for automatic reporting Powerful management and reporting tools

Guest´s invoices module not compatible with Portuguese law

Beaucoup de points forts: un écran d'accueil qui récapitule les arrivées, départs, demandes en cours etc.., synthétique. De nombreuses passerelles vers tous les plus grands portails: Booking, Homeaway, Airbnb, Holidu et pleins d'autres en fonction des profils recherchés. Des modèles et des moyens d'automatiser les réponses aux locataires, les confirmations aux propriétaires etc... et dans de nombreuses...

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Beaucoup de projets en cours de développement, du coup, il peut y avoir du retard pour certains d'entre eux notamment si les évolutions de la législation obligent à revoir les priorités. Il est vrai que développer un outil à visée mondiale ce n'est pas facile. Nous avions par exemple espéré l'intégration de la signature électronique, qui commence à peine. La comptabilité a pris pas mal de retard aussi mais cela arrive maintenant et nous soulagera par rapport à nos obligations légales.

Very efficient and easy channel connection which pleasantly surprised me as our previous platform wasn't too good at this. Excellent front page and very efficient all in one system, particularly the uploading of properties. Particularly useful feature is the unified inbox which allows for quick and easy communication with the guests, housekeepers, and owners without the need to specify guest name, property, booking details. New great feature is the search section on the front page which makes working quicker and easier.

Owner statements take some getting used to as they are based on generating a settlement first. Also, the replying to guest inquiries could be made a little easier as it is based on filling in a detailed form first which could be avoided. Currently no mobile app and this should be rectified asap. However, the main features of the system are light years ahead in terms of simplicity and integration and the points mentioned are very minor.

This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor...

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Currently no Phone App - for admin or for Guests. The software is not 100% configurable to every business, but I imagine thats impossible! Does not handle prebooking communications within the software Accounting module does not sync to Quickbooks

Hi Manuel, thanks for leaving us a review! We're very pleased that your agency is benefiting from the features and tools that our team of technicians have developed! One feature that you may have missed is the Guest Area; a customer log-in, which is completely mobile friendly and has lots of time-saving and profitable features which are great for your guests and your agency, including the Online Check-in, property and local area information and re-book features. Check out our blog for more details. Best wishes, The Avantio Team

It is very easy to use. Customer Support Outstanding. It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website. They do not charge any commission per booking.

No app available. It takes too long if you want to change some content on your website because you cannot manage it directly.

Hi Dolores. Thank you very much for your review - the Short Let London website is definitely one of our favourites! There are many aspects of the website you can manage directly, but not all, that's correct. We'll do our best to increase the turn-around times for those changes, and give you some extra training how to manage your website and listings from the software

The software VRMS by AVANTIO is very easy to use. The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems. What we like very much is the fact that Avantio offers modular services. Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers. Avantio fits every type of users and this is for sure their strength. From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

No cons were added to this review

Hi Massimo! Thanks for leaving a review on your experience with Avantio. We're really pleased to hear that you're happy with the products that we offer and that they're flexible for your agency. Our Channel Manager is certainly an aspect that we have focused on, in order to provide high quality API connections to the best global and local channels available right now. We'll be adding more channels to our Preferred Partnership programme in the coming months, which will also provide some great options for attracting new visitors. Just keep an eye on our blog or newsletters for news! Thanks again for your words, The Avantio Team

Easy of use. Channel manager integration. Calendar management.

Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

Hello Bruno, Thank you for leaving us feedback on the Avantio vacation rental management software and services. Since your review, we're pleased to have this accounting integration in our RoadMap and available in the coming months! We're very focused on developing the software to ensure that it meets your needs both now and in the future and we're very pleased that you're happy with how it works now. We have recently grown our Support area, and so we're happy to hear that you are pleased with the service they provide. If you need anything, please don't hesitate to contact us, Kind regards, The Avantio Team.

What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.

Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence. Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!

Dear Peter, thank you for taking the time to leave us a review! I've taken a note of your comments regarding the language and will speak to our German team to investigate this. We're very pleased to hear that you're benefiting from our integrated channel manager, and we've got some new Preferred Partners joining the Channel Manager soon so I recommend you watch out for our newsletters and read our blog for news! Always here if you need us, kind regards, the Avantio team

It is an intuitive software from the first moment. It is very easy to configure templates that automate processes with reservations. The interaction of the web with the reservation system is exceptionally good. The interaction of the channel mannager with other tour operators is very successful.

The price is the biggest obstacle. But not only Avantio, we made several comparisons with different companies and all have similar prices. I understand that this type of software requires a great team behind and that costs money.

It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

Good morning Clara, Thank you for taking the time to review Avantio Software. We work very hard to provide the best service, and we are very happy to hear that you are pleased with our work. Please do not hesitate to contact us if you need anything. Kind regards, the Avantio team.

We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .

Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .

Thanks for leaving a review for Avantio Natalia. We are all very happy to hear how working together with Avantio has helped grow your business! Our team of technicians is dedicated to making improvements to help you run your business and increase your bookings and our team is always here to support you! A big thanks, from all the team at Avantio!

It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.

Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.

Dear Veronika, Thank you for taking the time to review Avantio software. We are very happy to hear your feedback. We work very hard to provide the best service to help our clients and we regularly make improvements to the software to make it best meet your needs. Please do not hesitate to contact us to discuss anything further. Best regards, The Avantio Team.

Among the various features present in Avantio, certainly the ease of connection with almost all the online booking portals is the most appreciable. The user interface is very easy to use and allows access to any type of KPI useful for performance evaluation.

There are a few small aspects that are improvable on the user side, including having the VRMS responsive so that it can be used with mobile devices.

Thank you for your review Alessandro. Your feedback is very valuable to us to continue improving the user experience.

The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

Thanks for leaving us a review Jasmina! We're very happy to hear how the software and the Channel Manager are helping your business to save time with property management. It's an aspect that our team of technicians focus on, to significantly reduce the time spent on day to day and manual tasks. Thank you also for your comments about new features, I will pass these on for consideration. Looking forward to continuing to work together! Kind regards, The Avantio Team.

The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.

Nothing to point out. Avantio is a powerful tool for our business.

Gives help with payments, owners, cleaners, reservations, channel manager, and the Head Manager will give support and formation, one of the rep was in the web project and she's very helpful, now she's the Assistance Head, and the department will be better (I Hope)

No app available but works good with IOS and Android, The assistance sometimes delays in the resolution of problems.There is nobody to answer on Saturdays and Sundays and tourism does not have time.

Thank you for your feedback Carlo! We are pleased to hear that you are happy with the features that we have implemented and that they are making a difference in your business, especially regarding our Service providers intranet to help manage the processes of cleaners and other suppliers. We appreciate your comments about the customer service hours and we'll consider these. As you know we have made big changes within the customer service department to help meet more of our customers needs. Looking forward to continuing to work and grow together! Kind regards, The Avantio Team.

We have been working with Avantio for 2 years already and we couldn't be happier. I will highlight some elements, compared with other systems we used in the past, they understand perfectly the needs of companies like ours, the client service is fantastic (through online chat) and all this time they haven't stopped evolving their software, adding new portals and new tools to be able to optimize and automate daily tasks. I would especially like to thank, without belittling the rest of the team, the people who worked side by side with us. Thanks to all the Avantio Team, it is a pleasure to grow with you.

No cons were added to this review

Dear Jose, Thank you for taking the time to leave a review for Avantio. We're always pleased to see that our hard work is helping you with your business. Best regards, the Avantio team.

Excellent channel manager and support staff are very helpful. Good initial training and support.

I would like to see an integration with hubspot or similar or one of the apps that allows basic integrations. Also id like to see the mid term Market and long term expanded as thats not really useful.

We save so much time and many mistakes, with the synchronisation of the information of our properties to the most important portals. The management with the owner of the properties we represent is complete and efective, saving us time and mistakes.

The technical support is sometimes not as fast as needed. It is getting slow to move from one separator to the other.

Dear Evelyn, thank you for all your comments. I have passed your comments onto our customer service team and are much appreciated. We're very happy to hear that working with Avantio has benefited your business, and in particular the tools for managing the needs of your property owners. We are looking forward to continuing our partnership, The Avantio Team

It seemed to offer all the features I was looking for to automate our processes. I liked the idea of 1 company resposible for providing my 3 key requirements: Property management, Channel manager & Website. Other users I spoke to said the after sales support was good. This was an important feature. In fact, the main reason we did not choose an alternative supplier.

Integration was not difficult. Largely because it was the first proprietary property management system & channel manager we have used. The new website was totally new, no integtration. The software is complex & takes some time to get used to. Continuous development, which is essential, can make some elements appear fragmented. I am still getting to know the full funcionality, but so far I am pleased. Value for money remains to be seen. It is too soon. The policy of charging for certain modules or upgrades, with an activation charge & then a monthly charge, was not used in the sales pitch!

Pretty easy software to use and manage all the bookings received from different websites. Quite intuitive and very complete also for all the departments (Cleaning, administrations, booking, and complaints)

Nowadays most of our devices are portables, so we do need to be able to log in and check the app out as many times as we need it. But there is some items/features that they aren't available for iPhones making the software a little useless in those devices.