Base7booking Pricing, Features, Reviews & Comparison of Alternatives

Base7booking

Frontdesk management, booking and marketing for hoteliers

4.62/5 (87 reviews)

Base7booking overview

Base7 is a web-hosted Hotel Management software solution built specifically for hoteliers by hoteliers to deliver essential service capabilities. Hierarchically structured pricing for properties letting a single room to 75 and beyond, the monthly/yearly subscription and setup fees are geared to serve every business. Available options actually comprise three core products spanning a Property Management System (PMS), a free Booking Engine and a 2-way Channel Manager for broader marketing.

Base7booking’s PMS is all about efficiently managing front desk services from a centralized cloud-based login, accessible from any internet-enabled device. Single accounts can handle multiple hotel groups, apartments or larger chains to provide an instant overview of all properties via an intuitive UI. Tabbed real-time dashboards offer the latest operational status while enabling the administration of daily tasks from anywhere, at any time. Keep track of check-ins or check-outs on the fly, registering guests within clicks and viewing details of their stay. Use the Smart Calendar feature to manage reservations, optimizing occupancy with drag and drop functions to split, extend or block book rooms. In addition, integrated email tools allow customized template-based, multi-language messages to be sent to guests and communicate vital hotel information. An invoice log and generator aids timely checkouts or customer payment queries, while built-in reporting tools provide easy to interpret performance charts and statistics.

Base7 also bundles the complimentary, commission-free Booking Engine module for accepting online reservations. Capture guest information direct to the associated Base7booking account, while attractively showcasing property and services with high definition photography and rich descriptions. Track conversions with support for connecting Google Analytics and ensure accessibility with localized language support, plus responsive mobile optimization.

The additional 2-way Channel Manager extends that customer reach further by hooking into hundreds of online distribution channels, relaying rate and availability updates in real-time. Avoid double bookings with 2-way price and vacancy synchronization, while increasing business visibility among favored online travel agencies or new markets.
www.base7booking.com

Pricing

Starting from
$1/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Europe, Germany, Latin America

Supported languages

English, French, German, Italian, Spanish
Base7booking screenshot: The Base7 Booking Engine is fully responsive and works on any deviceIntroduction to Base7bookingBase7booking screenshot: Base7 PMS: Keep everything under control with the Comprehensive DashboardBase7booking screenshot: Base7 PMS: Check your reservations on the Smart CalendarBase7booking screenshot: Base7 PMS: Detailed Reports for smarter business decisions Base7booking screenshot: Base7booking showing the dashboard on iOS device

Base7booking reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.1
  4.7
  4.6
Tinatin Kereselidze

Meets all the requirements

Used daily for 2+ years
Reviewed 2017-12-11
Review Source: Capterra

Professional & quick services

Pros
It's easy to find a reservation in the system. Easy to check-in & check-out guests. Are given complete and detailed information about stayover guests & movement. The calendar is easy to manage, exposes all days, room numbers, number of inhouse guests and rooms availabylity. It's easy to create new reservation or invoice. It is too easily and quickly to find information about guest. Statistical reports are presented in detail. In case of malfunction or delays, there is always a quick response and the problem is eliminated quickly.

Cons
Interface of old version was more acceptable. There is no NO SHOW button along with Cancel and Delete.

Response from Base7booking


Thank you for your review, Tinatin! We're thrilled that you are satisfied with the software and we will take your feedback to become even better!
Best regards, Base7booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Frederic Jonatara

Great features and support

Used daily for 2+ years
Reviewed 2016-07-27
Review Source: Capterra

We've been using Base7Booking from the beginning. It's been a great help for us so far. And we cannot imagine using an other software.

Pros
The SGUMUL is really user-friendly, so easy to use that anyone can handle in a really short time.

Cons
The development of new features and functionnality takes time. And that's the only con we can say about it.

Response from Base7booking


Dear Frederic,

We would like to take this opportunity to thank you for you review and are happy to hear that you cannot imagine using another software.

We would like to ask you about the development of new features and functionality. Are there any particular features and functionalities that you think we have not updated or implemented? If this is still the case, we kindly ask you to send us a list of these to support@base7booking.com and we will get back to you as soon as possible.

We thank you again for your continuous support of our system and we remain at your disposal should you have any further questions.

Kind regards,

Hotel Care

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Stephane Michellod

A great price for Value software. I feel the Data are very secured and the service behind is great

Used daily for 2+ years
Reviewed 2017-12-05
Review Source: Capterra

Pros
The fundamentals to manage your hotel bookings are great but it's the add ons that make the value of the software! Ikentoo to manage your restaurant, the online booking engine, the invoice/accounting, stats, V.A.T. , etc.. All those (and I hope more in the future) are the real plus.

Cons
it's a trivago company. They switched size.. We recently received a great update to offer alternate prices and I was thrilled !! until it saw I had to pay a year to use it.. It used to be "by hôteliers for hôteliers".

Response from Base7booking


Thank you for your review, Stephane! We're very happy that you are satisfied with our software! Regarding your comment on the one-year payment: All of our contracts are on a yearly basis, that's unrelated to any updates. Please don't hesitate to contact our Support Team if you would like further clarification. All the best, Base7booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Minimize review

Giorgina Cattaneo

Base7 a smart system to REALLY facilitate your work

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

concentrated a lot the procedure of reservation handling

Pros
The programme has an easy layout and intuitive functionality. Base7 is making the difference by being the unifying instrument of all the different manual procedures we were using before and that we could not renounce to even using other PMS programs.

Cons
Past/closed bookings look like open ones, I would suggest to graphically find a solution that allows to display those ones differently, a little bit like for the unconfirmed bookings. Its only single currency based I'm not completely satisfied with the unique option for the channel manager (Cubilis)as I don't find it intuitive and easy as base7 and it's not very responsive in terms of technical support.

Response from Base7booking


Thank you very much for your review, Giorgina! We're happy to hear we can make your life a little easier. Regarding your comments: If you use the check-in/check-out functionality, closed reservations will be displayed in gray if you pick the calendar filter "By Reservation Status". Also, we offer connectivity to a variety of Channel Managers, you can see them all in the Integrations tab. Please feel free to reach out to our support team for further advice.
Best, Base7booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Laetitia Vidal

3 years of better organization

Used daily for 2+ years
Reviewed 2016-07-30
Review Source: Capterra

I ve used the software for 3 years and am very happy with it, and if I don t use it to its full potencial, it s merely because of my lack of time and poor computer skills to look fully into it . Still it has improved the all organization a lot ...

Pros
Easy to use

Cons
a few issues remain unsolved even after a few calls and enquiries to customer support . A few issues also with the spanish billing system, not fitting the base 7 format perfectly ...

Response from Base7booking


Dear Laetitia,

We could like to take this opportunity to thank you for your feedback on Base7 and it is great to hear that you are still happy with the system after three years.

Regarding the few issues you have experienced, could you please write to us directly at support@base7booking.com mentioning the issues you have and we will do our up most to solve them for you or to guide you on how you can proceed to achieve a similar result on Base7.

Kind regards,

Hotel Care

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Base7booking pricing

Starting from
$1/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free 30-day trial

Property Management System + Booking Engine at 1 USD per room, per month plus a one-time setup-fee. See details here: https://www.base7booking.com/pricing/

Base7booking features

Activity Dashboard
Automatic Notifications
Availability Management
Calendar Management
Channel Management
Invoice Management
Room Booking

API (67 other apps)
Billing & Invoicing (45 other apps)
Billing Rate Management (40 other apps)
Booking Management (113 other apps)
Credit Card Processing (60 other apps)
Discount Management (41 other apps)
Electronic Payments (52 other apps)
Multi-Channel Management (41 other apps)
Online Booking Integration (76 other apps)
Price Management (51 other apps)
Reporting & Statistics (66 other apps)
Reservations Management (90 other apps)
Third Party Integration (61 other apps)

Additional information for Base7booking

Key features of Base7booking

  • Maximize room capacities and allocations for reservations
  • Dashboard-based web UI enabling access on all devices
  • Optional 2-way Channel Manager for global online marketing
  • Real time status updates and post live price/vacancy data
  • Smart Calendar for managing current and future reservations
  • Send email communications to guests for duration of stay
  • View, track and administer daily front desk tasks
  • Send guest and stay data direct to a Base7booking account
  • Booking Engine for selling and accepting online reservations
  • Market hotel and rooms with international travel agencies
  • Log and raise invoices ready for streamlining check-outs
  • Support for linking to Google Analytics for web monitoring
View All Features

Benefits

Base7booking centralizes hotel management features within a cloud-based software platform accessible across all internet-enabled devices.

Administer multiple hotel properties, chains, locations or apartments within a single account priced to be scalable by the amount of available rooms.

Manage front desk services from anywhere with Base7booking’s Property Management System, using a dashboard UI to view real-time service updates.

Register guests and track check-ins or check-outs, while leveraging the Smart Calendar feature to manage reservations and maximize occupancy.

Commission-free Booking Engine allows guests to place online reservations, sending stay and guest data direct to the associated Base7booking account.

Market rooms globally by connecting to desired online travel agencies with the additional 2-way Channel Manager, updating prices and vacancies instantly.