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Base7booking vs Smart Hotel Software Comparison

Overview

Base7booking is an intuitive, cloud-based Hotel Management software solution including a PMS, a free booking engine and many...

Smart Hotel Software is a cloud-based and on-premise hospitality property management solution that helps businesses of all...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$500/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

(86)

5

4

3

2

1

61

17

6

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.1

(20)

5

4

3

2

1

6

10

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The easy, intuitive operation with this cloud solution is just great and the aftersale support is exceptional competitive.
Its very user friendly and easy to learn and also the customer service is excellent, with best price value.
The Base 7 PMS is not only great software but the company and people are fantastic to work with. From the sales team to the technical support team everyone has been really helpful in our installation.

Pros

Good value for money, great technical support and customer service, stable and reliable, few technical problems. Adequate online reservations system that integrates with back-end.
Good prompting when taking reservations. Good interface with other our restaurant software and simply accounting.
Our online bookings have increased. Our customers enjoy the ease of the booking and the check in process.

Cons

No show botton is not available, have to cancel or eliminate the reservation. A little confuse with the configuration of the emails.
Could get no one on phone and it often took several days for anyone to get back via email. This is very annoying when trying to get a new product up and running without gliches.
Something to do with their being on european time zone and us in the US, we had a frustrating amount of over bookings until we switched over to another channel manager at additional cost to us.

Cons

Not URMs fault, but disappointing that the interface to allow our H&L POS to charge to rooms, still does not work correctly.
Managers didn't realize how much money was being lost buy using another software that had no connection with out finance software.
Cancelled reservations print when you print daily registration cards. Waste of paper, time, and very confusing.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features18
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Asset Management
  • Authentication
  • Automatic Notifications
  • Availability Management
  • Booking Management
  • Built-In Database
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Communication Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Electronic Data Interchange
  • Electronic Payments
  • Employee Management
  • Event Management
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Multi-Channel Marketing
  • Opportunity Management
  • Order Management
  • POS
  • POS Integration
  • Payroll Management
  • Procurement Management
  • Promotions Management
  • Purchasing Management
  • QuickBooks Integration
  • Real Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Shipping Management
  • Strategic Planning
  • Task Tracking
  • Third Party Integration
  • Web Analytics
  • Total features34
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Asset Management
  • Authentication
  • Automatic Notifications
  • Availability Management
  • Booking Management
  • Built-In Database
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Communication Management
  • Content Library
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reporting
  • Electronic Data Interchange
  • Electronic Payments
  • Employee Management
  • Event Management
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Loyalty Program
  • Multi-Channel Marketing
  • Opportunity Management
  • Order Management
  • POS
  • POS Integration
  • Payroll Management
  • Procurement Management
  • Promotions Management
  • Purchasing Management
  • QuickBooks Integration
  • Real Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Shipping Management
  • Strategic Planning
  • Task Tracking
  • Third Party Integration
  • Web Analytics

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero
  • Total integrations5
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Base7booking vs. Smart Hotel Software

See how Base7booking and Smart Hotel Software stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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