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BedBooking

Cloud and mobile-based booking & calendar application

BedBooking Reviews

Reviews summary

Pros

Very good experience and I am very happy using it. I would highly recommend it.

George T.

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It works amazingly good with almost any mobile phone and its really easy to use, my staff simply love it.

Enrique N.

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Easy to use, available to all my staff, colourful and great calendar view.

Lize D.

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Cons

The support is weak as there is no helpdesk and emails take a while to be replied to.

Moon H.

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The spell check feature should be disabled when entering guest names. This sometimes creates wrong information on reservations.

Rick M.

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The customer service is extremely difficult. There is not a way to call to ask questions or explain your issues or requests.

Robin L.

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Overall rating

4.7

(17)

5

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2

1

12

4

1

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94%
positive reviews
94%
would recommend this app

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17 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Great Product

Reviewed 9 months ago

My staff and I are able to see the same reservation information remotely on our phones in real time. It has freed me up from having to sit down and work out a schedule for my cleaning staff. They can see when someone checks out, and they know when a unit needs to be cleaned.

Pros

The calendar view gives me a quick overview of availability for my cabins and homes. I'm able to go further into the app to record guest's personal information and reservation details without having to be tied down to my office computer.

Cons

Two issues: - Since the product is developed in Poland, the time difference between Poland and the U.S. sometimes records transaction details on the wrong dates. - The spell check feature should be disabled when entering guest names. This sometimes creates wrong information on reservations. There are too many different spellings, and A LOT of different names out there that could never be included into a standard spell checking database.

Vendor response

Hi Rick, thanks for the great review. BedBooking app use time gmt+0, because we have users all over the world, that is why we use univerality time for our server data. About your second issue - BedBooking automatically sets the first mark in the field "Enter name and surname (Main guest)". This could be confused if you fill different names, but usually is helpful for our users. If you have more questions, please contact us. Your opinion is very important. We will check your suggestions and take some action.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best hotel reservation manager system

Reviewed 9 months ago

Very good. I am happy Very helpfull

Pros

Simple Easy to used Inexpensive Fast Very goog

Cons

Nothing. All the best. This is the best hotel software I know

Vendor response

Thank you for the feedback Muliadi! Very much appreciated. We're happy to hear that you're enjoying using the app!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Mediocre at Best

Reviewed 15 days ago
Pros

I can't find another app that provides similar functionality.

Cons

The functionality is remedial and not customizable, at all. The customer service is extremely difficult. There is not a way to call to ask questions or explain your issues or requests. Using the message process is labor intensive because many times they don't understand what I'm asking for. I have to go back and forth, way too many times to get an accurate explanation or resolution. When I ask for something custom, I'm told they are working on it, but I never see the improvement.

Vendor response

Thank you for honest review. Due the world wide of the BedBooking App and supporting 24 languages and all time zones we prefer email contact with the customer (or contact form). But for special customer request we can schedule a phone call or video call. Just send, a message to us: "Hi guys, I really need a phone call. I prefer the next Monday at 2:00 PM UTC." Our support team will contact with...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Make your life less stressful

Reviewed 4 months ago

all reservations in one place, easy creation of invoices and communication with guests, synchronization of calendars.

Pros

simplicity, regular updating and adding new features.

Cons

integration for the website should be improved, (wiget) add credit card billing to payment methods.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BedBooking - Excellent application

Reviewed 9 months ago

Excellent - I can view and change my calendar anywhere, live system so my staff can see the latest updates, notes to staff, easy to add rooms.

Pros

Easy to use, available to all my staff, colourful and great calendar view.

Cons

I would like integration with other calendars without a rate attached to the room per night. Availability only - no rates.

Vendor response

Hi Lize, thanks for the great review! Thank you for using BedBooking. Any input you have is appreciated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The cheapest and most useful software for your hostel

Reviewed 9 months ago

We have improved quite a lot the control of the bookings from airbnb and booking, avoiding double bookings.

Pros

It works amazingly good with almost any mobile phone and its really easy to use, my staff simply love it!

Cons

We can not do many extra options like accounting, opening doors from the app, scan passports...

Vendor response

Hi Enrique, thanks for the review! We are constantly developing the BedBooking application and many more functionalities will appear soon. We are happy to take your suggestions for discussion in our development plans.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect software for medium size accomodations

Reviewed 9 months ago

Very good

Pros

Functionalities of the software were exactly what I was expecting and easy to use.

Cons

Read only access for other employees of my company

Vendor response

Hi Antonis, thanks for the nice review. It really motivates us to keep working by providing the best service possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Programm

Reviewed 8 months ago

Easy to add or change bookings.Good for small companies

Pros

Easy to use this app when travel overall

Cons

would like better customer service toreach from other countries,for example from Germany

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Useful and cheap

Reviewed 8 months ago
Pros

Easy and user frendly software. Manage reservations, check in, check out, finances, statistics etc.

Cons

iphone widget

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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BedBooking is good service

Reviewed 2 years ago
Pros

BedBooking is easy to use and provides all the information you need. I love it. Recommended.

Cons

Really, nothing. This application has no bad sides.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BED BOOKING

Reviewed 9 months ago
Pros

VERY EASY TO USE MULTEPPLE DEVICES I AM MOSTLY ON MOBILE PHONE ALL THE TIME

Cons

NO HASSLES WHAT SO EVER INTERGRATION WITH DECKTOP IS GREAT

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend8/10

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Happiness

Reviewed 9 months ago
Pros

Software easy to use, even if you just use the basics.

Cons

Some area on the functionality need some improvement, like the client records.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Great for AirBnb and small businesses

Reviewed 9 months ago

Very good experience and I am very happy using it. I would highly recommend it.

Pros

Ease of use, UI, some automations like price / day etc

Cons

The price of connectivity with booking.com reservations and compatibility like those are way too expensive (more expensive than the software it-self).

Vendor response

Hi George, thanks for the nice review. We constantly analyze and introduce various solutions - including price plans. Thank you for your suggestion.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy for start up

Reviewed 8 months ago

Excellent

Pros

Easy to use for those who not familiar with booking system

Cons

So far i am fine with the software And all the integration with my smart phone

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software cheap price

Reviewed 9 months ago

Excellent highly recommend. Wish there was a feature that told you what the percentage of bednights booked in a month was (occupancy rate).

Pros

Great system easy to use and look at and a bargain price.

Cons

The support is weak as there is no helpdesk and emails take a while to be replied to.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use

Reviewed 8 months ago

Have used the free trial for a while before purchasing premium and works great.

Pros

It is easy to use and see all my rentals on one calendar.

Cons

I wish it could sync with AirBnB’s platform calendar.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best and Easy to Use App

Reviewed 9 months ago

Best App we have come across.

Pros

Setting up your rooms and requirements.

Cons

Pop up of errors to clear it don't affect the operational features.

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10+ YEARS RECOMMENDING SOFTWARE

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