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Bookerville vs innRoad Comparison

Overview

Category Leaders

Vacation and property management software, online booking, integrated with listing sites, payment processing, housekeeping,...

Category Leaders

innRoad is a cloud-based property management system that supports independent hotels with anywhere access to reservation,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$41.66/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$200/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

177

18

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

138

44

9

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

Our clients love the ease of use in checking availibility and rates when they are looking at our website "BahamaBeachHomes.com. We like the ease we can show discounts for extended stay bookings.
Love the additions and notifications of them. Price point per property is perfect and best I have seen.
Support is the best of any software that we've ever owned or bought in to. The support is quick, responsive, and genuinely interested in helping make the software as effective as it can be.

Pros

I love that the agents go above and beyond to help with any questions any one may have. They are always so helpful.
Answered every question, offered help on a daily basis, and did so with a great attitude and understanding. Best customer service I have ever experienced in this industry.
Very prompt, always helpful, short wait times and super quick turnaround. All agents I've spoken to are patient and polite, and overall great system for your money.

Cons

I lost business soI left them. The 2 issues for my Bed and Breakfast is not a big problem, but John takes this seriously and I feel he goes all out to get the answer and fix the issue.
I had difficulty locating info on guests who've cancelled. Sometimes when I search for guests by name they do not come up right away and I need to add more information.
It is hard to find the site on Google or other search engines.

Cons

At times the wait is very long and frustrating. There are also some language problems but those are really made worse by poor hearing on my part despite hearing aids.
They are not mobile compatible. Blocking out dates is hard, so I find myself just making fake reservations.
No back up to operate should the internet system be compromised, Suggest and offline set up as emergency back up.
  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features24
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Auto-Responders
  • Automatic Backup
  • Billing & Invoicing
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Owner Statements
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Search/Filter
  • Single Property
  • Third Party Booking
  • Travel Management
  • Vendor Management
  • Work Order Management
  • Total features41
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Alerts/Notifications
  • Auto-Responders
  • Automatic Backup
  • Billing & Invoicing
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar/Reminder System
  • Call Center Management
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Digital Signature
  • Email Templates
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Owner Statements
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Promotions Management
  • Rate Management
  • Reporting/Analytics
  • Reservations Management
  • Room Booking
  • Search/Filter
  • Single Property
  • Third Party Booking
  • Travel Management
  • Vendor Management
  • Work Order Management

Integrations

  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Bookerville vs. innRoad

See how Bookerville and innRoad stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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