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Booking Factory vs BananaDesk Comparison

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Overview

Booking Factory is a web-based hotel management platform that enables independent hotels, serviced apartments, and B&Bs to...

BananaDesk is a complete cloud-based front desk and property management solution for hostels which is designed to simplify...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

(62)

5

4

3

2

1

50

8

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Great system, nice staff (if we have problem customer service always prompt for help), best service, great price.
Very flexible and effective booking system at a great price- customer service is great.
It is easy to handle the reservations and a it has good channel administration. The calendar is intuitive and easy to administer.

Pros

Its a very good system, good suport and user friendly. The best for hostels who works withvoluntiers.
Great app, very user friendly and easy to use. Support is always ready to help you, excellent communication.
They're fantastic and consistent. All my teams have loved using it and have sometimes even requested me to go back to banana desk when we started using other softwares.

Cons

However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors.
You click on the program and nothing happens. I think it's the problem with the cloud storage of the program.
Sometimes need to do because of staff error. After creating booking have to reopen booking before entering payment.

Cons

There is no calendar history of what we changed on the calendar and we cannot come back if you did a mistake. It's possible to ask to Bananadesk team but it's not that simple.
It gets "stuck" sometimes like sometimes you are really in a rush and it starts "thinking" and it appears an error message.
While I using this bananadesk website, there is no serious problem. My experiences upon using bananadesk website are very easy to use, understandable, and prevent over booking.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features29
  • API
  • Alerts/Notifications
  • Automatic Backup
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Channel Management
  • Data Import/Export
  • Data Synchronization
  • Dorms
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Management
  • Family Memberships
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Property
  • Online Booking
  • PCI Compliance
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Real-time Updates
  • Reservations Management
  • Room Booking
  • Single Property
  • Third Party Integrations
  • Travel Management
  • URL Customization
  • User Management
  • Visitor Management
  • Website Management
  • Total features30
  • API
  • Alerts/Notifications
  • Automatic Backup
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Channel Management
  • Data Import/Export
  • Data Synchronization
  • Dorms
  • Drag & Drop
  • Email Alerts
  • Email Management
  • Employee Management
  • Family Memberships
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Management
  • Multi-Property
  • Online Booking
  • PCI Compliance
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Real-time Updates
  • Reservations Management
  • Room Booking
  • Single Property
  • Third Party Integrations
  • Travel Management
  • URL Customization
  • User Management
  • Visitor Management
  • Website Management

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Booking Factory vs. BananaDesk

See how Booking Factory and BananaDesk stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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