BookingSync Features

BookingSync

Reservations management for vacation rental businesses

4.5/5 (50 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Cataloging/Categorization
Categorization/Grouping
Channel Analytics
Channel Management
Commission Management
Contact Management
Content Management
Contract/License Management
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Templates
Data Import/Export
Data Synchronization
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
GDS/OTA Integration
Geolocation
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Control
Invoice Management
Landing Pages/Web Forms
Lead Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Property
Newsletter Management
Online Booking
Order Management
Owner Statements
Partner Management
Payment Processing
Pipeline Management
Promotions Management
Rate Management
Reporting/Analytics
Reservations Management
Room Booking
SEO Management
Single Property
Social Media Integration
Third Party Booking
Third Party Integrations
Vendor Management
Website Integration
Website Management
Work Order Management
Learn moreCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Cataloging/Categorization
Categorization/Grouping
Channel Analytics
Channel Management
Commission Management
Contact Management
Content Management
Contract/License Management
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Templates
Data Import/Export
Data Synchronization
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
GDS/OTA Integration
Geolocation
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Control
Invoice Management
Landing Pages/Web Forms
Lead Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Property
Newsletter Management
Online Booking
Order Management
Owner Statements
Partner Management
Payment Processing
Pipeline Management
Promotions Management
Rate Management
Reporting/Analytics
Reservations Management
Room Booking
SEO Management
Single Property
Social Media Integration
Third Party Booking
Third Party Integrations
Vendor Management
Website Integration
Website Management
Work Order Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Availability Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Cataloging/Categorization
Categorization/Grouping
Channel Analytics
Channel Management
Commission Management
Contact Management
Content Management
Contract/License Management
Credit Card Processing
Customer Database
Customer History
Customer Support
Customizable Branding
Customizable Templates
Data Import/Export
Data Synchronization
Electronic Payments
Email Management
Email Templates
For Vacation Rentals
GDS/OTA Integration
Geolocation
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Control
Invoice Management
Landing Pages/Web Forms
Lead Management
Mobile Access
Multi-Channel Distribution
Multi-Channel Management
Multi-Currency
Multi-Language
Multi-Property
Newsletter Management
Online Booking
Order Management
Owner Statements
Partner Management
Payment Processing
Pipeline Management
Promotions Management
Rate Management
Reporting/Analytics
Reservations Management
Room Booking
SEO Management
Single Property
Social Media Integration
Third Party Booking
Third Party Integrations
Vendor Management
Website Integration
Website Management
Work Order Management
Visit WebsiteCompare App

BookingSync Feature Reviews

25 reviewers had the following to say about BookingSync's features:

Florian F.

Best Channel Manager

2019-10-25

Pros

Bookingsync is easy to use and has all the features that i need to work.

Cons

The only thing missing from this software is accounting rental management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna K.

Can not imagine working without BookingSync anymore.

2010-12-17

A must use for everyone advertising on portals

Pros

* reduce our booking management time * make us rent more * better exposure on portals

Cons

we can not imagine working without online payment not yet available

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Devalle M.

4 years already and always more satisfied !

2015-08-03

Today all my booking process with : price calculation, contract auto send, management of my price plan with a price table containing all my properties, management of customer files, collects reviews, management and complementary services taxes, setting up special offers, report accounting data, delegation of access for owners and cleaning staff...

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Maud L.

All I was looking for!

2018-02-05

I don't need anymore to be connected all the time to the OTA to report the bookings, my emails are sent automatically and my website can take direct bookings.

Pros

The website feature is also a great addition as it allows me to retain customers and make more direct bookings.

Cons

The notification app is great but needs a few technical skills to customize the email content. The standard notifications cover my need though so I didn't have to make much change.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew C.

Everything we needed, and there's plenty more to come!

2017-03-02

I especially like the Zapier integration that allows us to push booking data into Salesforce and seamlessly work with third parties.

Pros

Ease of use and getting setup quickly Excellent customer support Flexibility of add-on software and integrations Great looking website out of the box with excellent SEO functionality built in

Cons

Needs more features like reporting (but that's coming)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BookingSync


Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!

Read more
Leonard C.

Super system (Very well designed)

2016-11-04

I had a lot of technical issues due to migrating my bookings, which the team resolved easily and now offer a service to make this easier for new customers.

Pros

It works fluently and covers all aspects off rental price structures.

Cons

There is none Everything is covered in this well designed Software !

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BookingSync

Try it its worth it !Setting up and making the change is always a difficult decision, but once you make the change, its done and you have nothing to worry about. The team are always there and are looking into the Future !

Source: Capterra
Helpful?   Yes   No
Read more
Kenan G.

Great product and great service

2017-02-14

There are a few features that are missing, such as a advanced property management, a more in-depth guest management and housekeeping, but their list of Apps is growing and hopefully in the future they will offer something.

Pros

Ability to customize it for our needs.

Cons

The home owners section needs expansion, Notifications is a little confusing and needs documentation and we need more in-depth guest management (for instance fields for spouse, children, anniversaries, - more so than the one notes field).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BookingSync

I think I've said it! Keep up the great work and keep adding new features!

Source: Capterra
Helpful?   Yes   No

Response from BookingSync


Thanks Kenan for these words. Your feedback is very valuable for us. We already started to work on our documentation improvement.

As you say, we still work on some Apps new features (Owners, Notifications).

It's very important for us to allow you maximum of customization, with your website and also through our API.

Feel free to give us your feedback, we're also working on a solution to co-create our product with our customers, stay tuned ;)

Read more
thibault j.

Im fine with the software, mobile application would be useful

2018-01-26

Pros

The syncranization with the Online travel agencies, it s easy to read and fill the booking part, easy to share and implement by myself.

Cons

There is no mobile application and you have to pay to get (ninja rental) it, the calendar doesnt appear well on other devices and of course a lower price would be better :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Panos V.

Simply Great!

2014-12-10

Syncs all bookings across all portals in one automated click!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Benoit L.

BookingSync is a leader for synchronization

2015-08-04

Online booking and instant booking profoundly revolutionized the vacation rental business BookingSync allows synchronization with portals.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Douglas R.

Location en Provence

2010-12-17

Would recommend this to other friends who own rental units.

Pros

It is easy to use and has increased our bookings, by allowing clients to view open dates.

Cons

No cons at this time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Andrew P.

The customer support we're all looking for.

2018-10-05

Pros

In terms of property management software, BookingSync is WAY ahead of the competition when it comes to customer support.

Cons

Can't think of anything right now - my only small complaint is that sometimes the admin area is slow to load.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from BookingSync


Hi Andrew,

Many thanks for that great review.
Glad to see that you enjoy our customer support! This team is really committed to meeting your needs and providing you with the best possible support.

Aurore

Read more
Anonymous
(Hospitality company, 1-10 employees)

25 Days of Nightmares and Counting - Vacancy Rate Skyrocket to 60% and still increasing

2018-12-20

I looked at my booking.com account rates to make sure it was good since no bookings are coming thru and to my surprise they are showing very old and really high rates, so my rates are not updating on booking.com either.

Pros

-Friendly staff like -Several nice apps to extend functionality -Connection available to main channels -Their new inbox is a great feature (Only avl for airbnb and HomeAway) -Easy to connect with zapier to extract your data and connect other tools.

Cons

. -2 Weeks later and my website was still not working, unable to take reservations or payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Frederika d.

It's early days, but so far so good!

2016-06-06

I've set up many notifications for guest confirmations, payment reminders, etc.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Devaliere R.

I save lot of time ...

2010-12-21

If you working with more than one of them ... you really need booking-sync ...

Pros

The product is easy to use and after few click everything work ... better than i expect The customer support is very reactive and help me to configure their API 20 min after i ask ...

Cons

If everybody will use this product, we will have some problem to get visibility :)

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
grosjean p.

so easy to save time and win more

2010-12-17

I wish I used it during the last ten years

Pros

easy ergonomic save us lot of time improve our image to customers generate more bookings

Cons

nothing to complain

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Maureen C.

Efficiency and freedom with BookingSync

2015-07-23

And according to our agreement, if the villa is available, I have the possibility to book online for myself at any time without having to contact the manager.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Damir Durackovic D.

At the end it is all about customer service!

2016-04-21

We cover three business models in VR industry and actively operate in three languages with customers on multiple channels. We use Bookinsync on most of our processes and keep integrating and semi/automating them on a daily basis.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Paul W.

BookingSync ...... "The Best Find of 2016"

2017-02-02

However BookingSync were able to offer the complete website, booking, invoicing, customer database and channel managers all in one package.

Pros

The user friendly interface The flexibility & simplicity of the pricing

Cons

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BookingSync

Try it. You'll never look back.

Source: Capterra
Helpful?   Yes   No
Read more
Anna K.

Cannot Imagine working without it!

2015-07-31

Now I can manage payments, contracts, pricing, keep statistics and more.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Drew P.

Excellent Product with an Excellent Team

2017-01-26

This is a rare find in the vacation rental industry - I really enjoy working with BookingSync because they are there when you need them the most!

Pros

Robust API

Cons

There are a few things in the API that could use better documentation (but it's still VERY good).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering BookingSync

Keep up the good work!

Source: Capterra
Helpful?   Yes   No

Response from BookingSync


Thank you Drew for your review and feedback.

As discussed further together, we will be looking at a simpler authorization process for private integrations which should make API usage easier. We have well noted your comments on our documentation as well and already updated few areas to be more complete and detailed.

Thank you.

Read more
Andy L.

Insanely good.

2016-01-26

Pros: Excellent customer attention and support, easy to use booking software, API capabilities between software, company website, external partners.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Artur S.

Easy to use, limited features, flexible/open interface, solid customer support

2018-01-25

Flexibility to build our own applications on top

Pros

API interface open for users, allowing integrations with external apps (e.g. through Zapier or with private apps.

Cons

Limited features, this PMS provides rather basic functionality and the features are limited to core functionalities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jerome L.

First successful experience with a vacation rentals software!!!

2015-08-01

first, there is rarely any problems and when you do have one or just questions, the team is really reactive, kind and patient ' quite a miracle when we know the rush of the peak season for all the rentals managers :) I didn't really try any others software similar to Bookingsync, at the same I don't have any desire to look somewhere as I am really very happy with the freshness of the team and the ideology behind the company as a big part of their incomes will be redistributed to association and organisations dedicated to help the environnement and the earth.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gerasimos V.

Extremely useful tool for property owners

2010-12-19

A must have tool for every property owner with at least one listing in the portals that it synchronizes with.

Pros

It saves me a lot of time with the synchronization and it helps me organize my clients and my bookings. It makes my listing to be always between the firsts in the portals, so helps me to book more.

Cons

Nothing so far.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more