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BookingSync

4.5
(51)

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Reservations management for vacation rental businesses

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BookingSync Pricing

Pricing overview

Value for money rating

3.5

/5

51

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What users say

Excellent as it really helped to upgrade our business, with a reasonnable cost.
Connecting Booking.com I had the "extra guest fee” set wrong for 2 months. So I sold a rental for half the right price many times.

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Reviewers who mentioned pricing said:

AR
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Anonymous Reviewer

Verified reviewer

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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25 Days of Nightmares and Counting - Vacancy Rate Skyrocket to 60% and still increasing

Reviewed 4 years ago

In conclusion, if you are ready for a real challenge specially if you manage several properties, I only manage 16 and it has been a challenge for me, I hope at the end I can come back here and update my review to say it was worth it but so far I unfortunately can't say that, I just now was with Airbnb on the phone for an hour because guests are trying to book my properties but they are getting an error...

Pros

-Friendly staff like -Several nice apps to extend functionality -Connection available to main channels -Their new inbox is a great feature (Only avl for airbnb and HomeAway) -Easy to connect with zapier to extract your data and connect other tools.

Cons

-Very expensive onboarding, unorganized and unfinished, declared as completed around Dec 1st, you are told that BookingSync will handle everything for you, BUT... -2 Weeks later and my website was still not working, unable to take reservations or payments. -Got double booked twice as the connection with HomeAway is still not completed 25d later by HomeAway and icals were not linked by BookingSync team. -The...

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Andrew C.

Leisure, Travel & Tourism, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Everything we needed, and there's plenty more to come!

Reviewed 6 years ago

We are another one of the ex-Kigo companies that got abruptly put out of work due to platform failure last year. In hindsight it was a blessing. In our search to find another platform I came here to Capterra and looked through all the reviews, studied each one, did a trial version of several and eventually settled on Bookingsync. We've never looked back. The first thing about Bookingsync that...

Pros

Ease of use and getting setup quickly Excellent customer support Flexibility of add-on software and integrations Great looking website out of the box with excellent SEO functionality built in

Cons

Needs more features like reporting (but that's coming)

Vendor response

Many thanks for that great review Andrew, we're proud to have you as a customer. Glad to see that you like our quick setup, customer support and flexibility with our App Center with great partners apps!

LC
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Leonard C.

Leisure, Travel & Tourism, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Super system (Very well designed)

Reviewed 6 years ago

Ive been in the Travel business the last 20 years and since the last 10 years, I have opened up an apartment house. But having found booking sync , it really has been great. I am young and fairly fluent with Computers and checked and tested numerous booking software ( and used Kigo for over 2years). With booking sync they are fairly priced (fee is fixed, not like others charging per room per night)...

Pros

Its Affordable. Service is great. Website builder is easy to use. It works fluently and covers all aspects off rental price structures.

Cons

There is none Everything is covered in this well designed Software !

PW
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Paul W.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BookingSync ...... "The Best Find of 2016"

Reviewed 6 years ago

Whilst looking to update our website in early 2016, we stumbled upon BookingSync. At that point, naively, we were only looking for a flexible website format. However BookingSync were able to offer the complete website, booking, invoicing, customer database and channel managers all in one package. After a successful trial, we adopted BookingSync immediately, and have never looked back. The team at BookingSync...

Pros

The user friendly interface The flexibility & simplicity of the pricing

Cons

Nothing

tj
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thibault j.

Marketing and Advertising, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Im fine with the software, mobile application would be useful

Reviewed 5 years ago
Pros

The syncranization with the Online travel agencies, it s easy to read and fill the booking part, easy to share and implement by myself. Go support so far, Keep going !

Cons

There is no mobile application and you have to pay to get (ninja rental) it, the calendar doesnt appear well on other devices and of course a lower price would be better :)

AR
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Anonymous Reviewer

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I use this software to manage two properties.

Reviewed 5 years ago

Allows me to publish my properties on various platforms and easily manage availability.

Pros

I think the customer service is great, and anytime I've had a problem the team has ben quick and friendly to help out.

Cons

For me the cost is a bit too high, though for other users with more properties, this probably isn;t an issue.

Vendor response

Thank you very much for this review, we're preparing something great for owners/managers with a few properties, stay tuned! :D

GC
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Gianluca C.

Real Estate, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible - full of bugs - the customer support doesn't exist !! Slow/not effective !!

Reviewed 5 years ago

Bookingsync is trying to grow becoming a full feature PMS and become a Channel Manager too. Every potential customer probably is looking for a good, not expensive one step solution. Vacation Rental business is booming so probably their business is booming too. From all these facts probably starts the problem. I started to be an Host on Airbnb 6 years ago and at that time I was romantic … My customer...

Pros

No pros were added to this review

Cons

Working with Bookingsync I discovered that if something is going wrong you easily loose more money than what you pay for them!!! I had wrong prices for bookings - has been so difficult to complete a cancellation procedure to have the calendar free again - I had rentals disappeared on Airbnb (offline) without a warning from anyone (I discovered by myself) because a “general error from Airbnb” (Airbnb...

Vendor response

Hello Gianluca, First of all, we thank you for taking time to give your feedback, even if it's mostly negative, it's important for us to listen to our customers. As you say, it's sometimes difficult to get everything properly synced and we work each day with our official OTAs partners to allow our customer to benefit the most reliable and fast sync. About your exchanges with our customer support,...

SJ
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Sjoerd Jan t.

Recreational Facilities and Services, 11-50 employees

Used daily for 1-2 years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bad support and documentation

Reviewed 5 years ago

The synchronisation of availability and pricing of your properties/listings between platforms such as Airbnb and Booking.com

Pros

Once everything is configured, it works fine. However, to get you listings (properties) synchronised with Airbnb, Booking.com and others, it takes quite a bit of effort.

Cons

Their support is very slow to respond and it takes sometimes days! to resolve issues. The system is complex and it takes a lot of time to communicate with the support team (if they respond) to resolve issues. No mobile or responsive app as well. Overpriced.

Vendor response

Dear Sjoerd Jan ter Welle, thanks for taking time to share your feedback about our software. Regarding the negative aspect that you raise the most, namely our support and documentation, this is something we've identified through our customer satisfaction surveys and that's why we've come this early July to change our organization and tool, to enhance this aspect of our user experience. We offer...

BH
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BH H.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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User since 2015, now we are done.

Reviewed 2 years ago

Too many bugs, post 2017 no feedback from large users was considered, every bug was expensive, support was (sorry) horrible.

Pros

Back in 2015 I could get in touch with [SENSITIVE CONTENT HIDDEN] about all the bugs, work them out, find solutions. The website feature was great, then went down hill. Well, everything went down hill has they didn't scale properly.

Cons

This product just doesn't scale to hundreds of properties, today we use Cloudbeds, not perfect, but very happy.

HR
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Holden R.

Telecommunications, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent software to boost your bookings

Reviewed 3 years ago

Excellent as it really helped to upgrade our business, with a reasonnable cost. game changer

Pros

After long benchmark and some tests we choosed bookingsync tot manage our rentals. Solution is great and easy to use. It helped us to reach 30% more clients. It is a great software we use daily.

Cons

It can sometimes get a little slow, and few features could be optimized.

Vendor response

Thanks Holden for these words. Your feedback is very valuable for us. We are delighted to hear that our solution helped you to reach 30% more clients! Great news!

bd
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benoit d.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very nice product

Reviewed 3 years ago
Pros

The synchronisation with the airbnb accounts is very easy.

Cons

When you have a lot of airbnb accounts and listings, the pricing with full synchronisation is very complicated.

DM
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Devalle M.

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  • Value for money
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4 years already and always more satisfied !

Reviewed 7 years ago

I use BookingSync for several years and my satisfaction is growing with each new functionality proposed. First I was delighted with my schedule online : we could be multiple to follow different locations without having contact between us. What time saver! Today all my booking process with : price calculation, contract auto send, management of my price plan with a price table containing all my...

Pros

No pros were added to this review

Cons

No cons were added to this review

AK
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Anna K.

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  • Value for money
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Cannot Imagine working without it!

Reviewed 7 years ago

I'm using BookingSync 5 years already and it keeps exceeding my expectations and getting better. I started using it as it was a great tool for my business as I could have all the bookings and clients information together while I could synchronise my calendar automatically with portals. Within the time I'm using it a lot has been improved that save me so much time and make my business working better. Now I can manage payments, contracts, pricing, keep statistics and more. They have great customer support always ready to assist in any issue and they keep improving their product. I cannot imagine working without BookingSync. It's a great tool in a very good price. Keep up the good work guys!

Pros

No pros were added to this review

Cons

No cons were added to this review

MG
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Maria G.

Review source

Overall Rating
  • Value for money
  • Ease of use
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It saves me a lot of time and money

Reviewed 11 years ago

I had tried many similar applications, but since last year I found them, I'm really satisfied

Pros

very simple to use, many automizations made simple save me time, the Synchronizers for the portals, the fusion feature saves me a lot of money from the portal subscriptions, very good price, excellent support

Cons

Really happy so far without any problem