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BOTSHOT

Thriving businesses through happy customers

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BOTSHOT Reviews

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10 reviews

Recommended

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Jayant S.

Hospitality, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Trending Technology

Reviewed a year ago
Pros

Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.

Cons

None, that I found. With excellent customer relationship, the responses are generally faster.

MA
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Maqsood A.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The Coolest Software

Reviewed a year ago

We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. Infact the software is built in such a way that there no question asked from company very user friendly.

Pros

Easy to access and quick information....

Cons

Not applicable .........................

MM
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Manas M.

Hospitality, 501-1,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ease of Hospitality

Reviewed a year ago

Words are not enough

Pros

Well in digital era paperless concept is going forward just because of software like botshot.Its like a software which is very to use and helps the organisation to save paper.

Cons

Robotic instant revert which we get that helps to close the querynin oddhours

KC
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Karan C.

Hospitality, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Class

Reviewed a year ago
Pros

The Software is super quickEasy to UseEvery small detail is being taken in consideration for guest experienceOperations run super smoothly if this software is there in your backyardThanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.

Cons

No cons were added to this review

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Rebecca o.

Hospitality, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing product.

Reviewed a year ago

It’s made after lot of thought, keeping in mind base level associates. Very user friendly and solves a lot of operational challenges.

Pros

User friendly. Super fast, user friendly, and data safe

Cons

Nothing. Everything is awesome.There is nothing that I didn’t like about the product. Any changes that we request are custom made as per our needs.

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Manoj s.

Hospitality, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Software for New Hospitality World

Reviewed a year ago

Over All Great Experience

Pros

Quite Convenient for front office team

Cons

Looking forward to see more options towards Front Office process resolutions

MS
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Mangur S.

Hospitality, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent innovations by BOTSHOT

Reviewed a year ago
Pros

Efficient and seamless user interface

Cons

No drawbacks as such as I mentioned it fulfils all the aspects

Ns
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Neema s.

Hospitality, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best software

Reviewed a year ago

Very good very helpful for team ,getting guest feedback directly very much helpful

Pros

Very easy for use , you can get as much as information in this ,getting guest feedback also in this

Cons

Everything was fine ,some time guest is not able to update ids correctly

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Sahil S.

Hospitality, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Botshot is the required Hotshot for Hospitality

Reviewed a year ago

User friendly and helps the overall operations

Pros

It’s easily integrates the operational requirements and gives the overall performance review

Cons

The software is a bit expensive for the Indian Market

PS
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Parinay S.

Hospitality, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing software

Reviewed a year ago
Pros

The best feature is when the guest is doing check in. It automatically picks up the details of the guest.

Cons

I like all the things in this software.