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Vacation Rental Management Software that's powerful and easy
BrightSide Rental Management Features
Features Summary
Functionality
4.9
/5
22
Total features
64
3 categories
BrightSide Rental Management features
Common features of Hospitality Property Management software
Screenshots
Contenders comparison
Common BrightSide Rental Management comparisons
Reviewers who mentioned features said:
Todd T.
Hospitality, 51-200 employees
Used daily for 2+ years
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At the end of the day many of the software solutions on the market today serve the technical needs of a VRM company, but the customer support and follow through is the what REALLY sets BrightSide apart.
Being able to see the all our units, availability, rates, and most importantly; holes in occupancy is so easy to see with one click. Additionally, the multitude of reporting options is extremely valuable for helping owners to see the value of digital marketing strategies as well as maintenance and housekeeping expenses.
I think the software could be a bit more modern looking in terms of the user interface that front desk and other users see. I also would like to see it become optimized for all browser sizes (mobile).
Amy G.
Hospitality, 1-10 employees
Used daily for 2+ years
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With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.
How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.
I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.
William L.
Hospitality, 1-10 employees
Used daily for 2+ years
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Very easy and intuitive to use. Developers always looking for suggestions to improve and are very helpful.
Better texting set up would be nice but overall it's very easy to use
Cathy M.
Hospitality, 1-10 employees
Used daily for 2+ years
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Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.
Housekeeping management is very limited as is customer integration.
Bryce L.
Hospitality, 11-50 employees
Used daily for 2+ years
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Excellent!
Brightside Rental Management is the perfect fit for our company with just about every feature we could ask for!
The only feature that could be better is a mobile app component for our cleaners and maintenance techs.
Renee C.
Hospitality, 1-10 employees
Used daily for 2+ years
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I have used several different software programs over the years, and BrightSide Rental Management is by far the best! I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user!
The ease of use! The BrightSide Rental Management support.
No cons! The support team is top notch! They are quick to respond to any issue I have ever had, which was typically and error on my end!
Catie T.
Hospitality, 11-50 employees
Used daily for 2+ years
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We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements. Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business. The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.
The software is very user friendly with just about everything you would need for managing and renting properties.
Arranging the unit pictures takes time and would be easier if it were in a grid layout.
Mike O.
Hospitality, 1-10 employees
Used daily for 1-2 years
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Increased on line reservations
Ease of use and excellent tech support. Our on line reservations have increased due to ease of use for customers.
Inability to differentiate between discount periods.
Robbin B.
Hospitality, 11-50 employees
Used daily for 1-2 years
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Easy to use, user friendly, simplifies booking and managing reservations for us
Sometimes it lags a bit, not too often though
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