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BrightSide Rental Management Logo

BrightSide Rental Management

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Vacation Rental Management Software that's powerful and easy

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BrightSide Rental Management Features

Features Summary

Functionality

4.9

/5

26

Total features

70

4 categories

BrightSide Rental Management features

API
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
Availability Management
Billing Rate Management
Booking Management

Common features of Hospitality Property Management software

API
Activity Dashboard
Availability Management
Billing & Invoicing
Billing Rate Management
Booking Management
Built-in Accounting
CRM

Price starts from

120

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.9

/5

26

Price starts from

120

Per month

learn more

Total Features

70

Unique features

  • No unique features

Functionality

4.7

/5

926

Price starts from

ic-pricetag

No pricing info

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Total Features

126

Features in Common

70

Unique features

  • Calendar Sync

  • Guest Check-in/Check-out

  • Partner Management

  • Incentive Management

Functionality

4.6

/5

383

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

144

Features in Common

65

Unique features

  • Utility Billing

  • Lease Tracking

  • Email Marketing

  • Preview Functionality

Common BrightSide Rental Management comparisons

Reviewers who mentioned features said:

AG
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Amy G.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brightside makes our business shine!

Reviewed 4 years ago

With Brightside I'm more in touch with my business. I've had to manage rentals from halfway around the world for a couple weeks at a time. Never had a worry--Brightside has outstanding uptime. Great customer service--the team listens to your concerns and helps you find solutions or answers. And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.

Pros

How much it helped organize and streamline our day-to-day business and data. Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

Cons

I'll be honest, Brightside is not as intuitive as I'd like. Once you learn the system, it's all good. But a few times I've had to call or email for support because I couldn't figure something out. [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have always been prompt to respond. Knowing that I can reach out to them for guidance is a huge benefit.

CK
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Carey K.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommend

Reviewed a year ago

We have used Brightside for almost 10 yrs and love how they will do updates to their software to stay with the market for overnight rentals

Pros

Super easy to use and set up. Also allowed us to integrate 3rd party bookings into our calendars.

Cons

At this time, I can not think of anything to report on

JM
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John M.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Software for the money

Reviewed 8 months ago

I have evaluated and tried several different platforms. What set's them apart is the ease of use, the fact that is full of features and the price is just right.

Pros

Ease of implementation, ease of use and incredibly easy to train people.

Cons

Could use a little work on rate management.

TT
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Todd T.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Support is Second to None

Reviewed a year ago

At the end of the day many of the software solutions on the market today serve the technical needs of a VRM company, but the customer support and follow through is the what REALLY sets BrightSide apart.

Pros

Being able to see the all our units, availability, rates, and most importantly; holes in occupancy is so easy to see with one click. Additionally, the multitude of reporting options is extremely valuable for helping owners to see the value of digital marketing strategies as well as maintenance and housekeeping expenses.

Cons

I think the software could be a bit more modern looking in terms of the user interface that front desk and other users see. I also would like to see it become optimized for all browser sizes (mobile).

BL
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Bryce L.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and customer service!

Reviewed 3 years ago

Excellent!

Pros

Brightside Rental Management is the perfect fit for our company with just about every feature we could ask for!

Cons

The only feature that could be better is a mobile app component for our cleaners and maintenance techs.

ED
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Empliny D.

Consumer Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BrightSide Rental Management Review

Reviewed 10 months ago

In my less than 6 months of experience with BS, I can confidently say that it has been a fantastic and user-friendly application. The features provided are easy to navigate, ensuring that users don't get confused. It has significantly helped streamline the online booking process, making it more accessible for potential guests.

Pros

BrighSide Rental Management (BS) offers a convenient all-in-one application where you can effortlessly reach guests, process payments, engage in chat conversations, and easily manage bookings. The user-friendly interface of BS makes it accessible for newcomers like myself to navigate through its various functions seamlessly.

Cons

As of now, I don't have any specific comments to make about BS. However, I believe that BS holds great potential and I eagerly anticipate future updates that will enhance its convenience as an all-in-one application. It would be beneficial to have features like calling, ticket creation, or even email capabilities for efficient follow-up.

RC
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Renee C.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long Time User

Reviewed 4 years ago

I have used several different software programs over the years, and BrightSide Rental Management is by far the best! I have been with BrightSide for many years (even before it was BrightSide) and have saw the growth and progress first hand as a user!

Pros

The ease of use! The BrightSide Rental Management support.

Cons

No cons! The support team is top notch! They are quick to respond to any issue I have ever had, which was typically and error on my end!

CT
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Catie T.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to Use with Great Features!!

Reviewed 4 years ago

We have used BrightSide for years and it is so wonderful to see all the new additions to the software. They are constantly updating and making improvements. Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business. The Hawkins team is always available to help, answer any questions, and offer advice. They are always quick to fix anything we need.

Pros

The software is very user friendly with just about everything you would need for managing and renting properties.

Cons

Arranging the unit pictures takes time and would be easier if it were in a grid layout.

CM
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Cathy M.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just do it!!

Reviewed a year ago
Pros

Brightside vacation management software is easy to use and is extremely reliable. Their customer service is excellent and they really care about their clients.

Cons

Housekeeping management is very limited as is customer integration.

WL
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William L.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best Management Software!

Reviewed 3 years ago
Pros

Very easy and intuitive to use. Developers always looking for suggestions to improve and are very helpful.

Cons

Better texting set up would be nice but overall it's very easy to use

MO
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Mike O.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We Love Brightside

Reviewed 5 years ago

Increased on line reservations

Pros

Ease of use and excellent tech support. Our on line reservations have increased due to ease of use for customers.

Cons

Inability to differentiate between discount periods.

RB
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Robbin B.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes booking and managing reservations super easy

Reviewed 5 years ago
Pros

Easy to use, user friendly, simplifies booking and managing reservations for us

Cons

Sometimes it lags a bit, not too often though