BrightSide Rental Management Features

BrightSide Rental Management

Vacation Rental Management Software that's powerful and easy

4.95/5 (21 reviews)

Competitor Feature Comparison

API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Billing Rate Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar/Reminder System
Channel Management
Commission Management
Contact Management
Credit Card Management
Credit Card Processing
Customer Database
Customer Support
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Management
Email Templates
Employee Management
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Control
Inventory Management
Invoice Management
Lead Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Channel Management
Multi-Property
Online Booking
Owner Statements
Payment Processing
Point of Sale (POS)
Price / Margin Management
Promotions Management
Rate Management
Ratings / Reviews
Real Time Notifications
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Revenue Management
Reviews Management
Room Booking
Single Property
Spa/Activity Management
Task Management
Template Management
Third Party Integrations
User Management
Vendor Management
Website Integration
Website Management
WordPress Integration
Work Order Management
Visit WebsiteCompare App
API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Billing Rate Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar/Reminder System
Channel Management
Commission Management
Contact Management
Credit Card Management
Credit Card Processing
Customer Database
Customer Support
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Management
Email Templates
Employee Management
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Control
Inventory Management
Invoice Management
Lead Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Channel Management
Multi-Property
Online Booking
Owner Statements
Payment Processing
Point of Sale (POS)
Price / Margin Management
Promotions Management
Rate Management
Ratings / Reviews
Real Time Notifications
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Revenue Management
Reviews Management
Room Booking
Single Property
Spa/Activity Management
Task Management
Template Management
Third Party Integrations
User Management
Vendor Management
Website Integration
Website Management
WordPress Integration
Work Order Management
Visit WebsiteCompare App
API
Accounting
Activity Dashboard
Alerts/Notifications
Availability Management
Billing Rate Management
Booking Management
Booking Notes
CRM
Calendar Management
Calendar/Reminder System
Channel Management
Commission Management
Contact Management
Credit Card Management
Credit Card Processing
Customer Database
Customer Support
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Management
Email Templates
Employee Management
For Vacation Rentals
Front Desk Management
GDS/OTA Integration
Guest Communications
Guest Experience Management
Housekeeping Management
Inventory Control
Inventory Management
Invoice Management
Lead Management
Loyalty Program
Maintenance Management
Maintenance Scheduling
Marketing Automation
Multi-Channel Management
Multi-Property
Online Booking
Owner Statements
Payment Processing
Point of Sale (POS)
Price / Margin Management
Promotions Management
Rate Management
Ratings / Reviews
Real Time Notifications
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Revenue Management
Reviews Management
Room Booking
Single Property
Spa/Activity Management
Task Management
Template Management
Third Party Integrations
User Management
Vendor Management
Website Integration
Website Management
WordPress Integration
Work Order Management
Visit WebsiteCompare App

BrightSide Rental Management Feature Reviews

19 reviewers had the following to say about BrightSide Rental Management's features:

Bryce L.

Great product and customer service!

2021-08-16

Excellent!

Pros

Brightside Rental Management is the perfect fit for our company with just about every feature we could ask for!

Cons

The only feature that could be better is a mobile app component for our cleaners and maintenance techs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Renee C.

Long Time User

2020-01-17

I have used several different software programs over the years, and BrightSide Rental Management is by far the best!

Pros

The BrightSide Rental Management support.

Cons

No cons! The support team is top notch! They are quick to respond to any issue I have ever had, which was typically and error on my end!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy G.

Brightside makes our business shine!

2020-01-17

I've had to manage rentals from halfway around the world for a couple weeks at a time.

Pros

Our software before Brightside was good for property ownership but not management. Now we can manage our business, create reports, look ahead and plan for changes.

Cons

But a few times I've had to call or email for support because I couldn't figure something out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cathy M.

Love this management software!!

2021-10-04

Pros

Brightside has helped our business become more efficient with managing our rentals and allows us to integrate with advertising channels.

Cons

I don't feel like the maintenance component of the software is very user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robbin B.

Makes booking and managing reservations super easy

2019-05-24

Pros

Easy to use, user friendly, simplifies booking and managing reservations for us

Cons

Sometimes it lags a bit, not too often though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catie T.

Easy to Use with Great Features!!

2020-02-01

Making reservations is very easy and there are so many different options for running reports.

Pros

The software is very user friendly with just about everything you would need for managing and renting properties.

Cons

Arranging the unit pictures takes time and would be easier if it were in a grid layout.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
JOHN G.

Makes Renting Properties Fun Again

2020-01-17

Pros

Keeps great statistics.Never have double bookings.

Cons

I cant think of anything that I would consider a problem with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
John M.

Hands down, the absolute best software for the money

2019-05-24

The developers also will work with you to develop needed changes, reports or anything else that can help your operation.

Pros

Ease of use and the ability to actually talk with the developers.

Cons

The lack of the ability to make across the board changes to rates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hawkins Computer Services


Thank you very much for taking the time to review BrightSide! We appreciate all the ways you've helped us improve the software over the years and are happy to report you can now easily make across the board changes to rates.

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Mike O.

We Love Brightside

2019-05-17

Increased on line reservations

Pros

Our on line reservations have increased due to ease of use for customers.

Cons

Inability to differentiate between discount periods.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
pam H.

My whole team and I love Brightside

2019-05-28

We love the reservation software and how it ties in to our website.

Pros

I also like being able to contact [SENSITIVE CONTENT HIDDEN] and ask for special functions or adjustments in the software.

Cons

Sometimes we just happen to "find" something we've been waiting for.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeanie S.

Software has worked well for years with useful updates often

2021-08-21

The relationship has been wonderful and I enjoy working with their team.

Pros

Works well with 'real people' you can reach when you have issues.

Cons

Would appreciate having ability to upload pics of maintenance issues, multiple guest ID's etc into guest files; ability to include multiple signed contracts when reservation has multiple cardholders; better way to send and receive guest text messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cody H.

LOVE Brightside!

2020-01-17

We benefit greatly from using Brightside as we are able to adjust our rates, availability, run specials everything within minutes!

Pros

The software is very easy to use and has everything you could think of!

Cons

Honestly, I have not found anything that I dislike about the software. I can do everything I need to...and more!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jimbo W.

Brightside

2019-05-24

Working with the company that developed this software is the real reason we use Brightside. Been in the business a long time and never got the personal attention that we get from Hawkins Computer. I would recommend this product and especially their company to anyone.

Pros

Also being able to access from mobile devices makes it easy to work on the move.

Cons

With any software you can always find that "I wish I could do...." with this. We have had those in the past, asked the developers about it and always found a way to get the information we want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
William L.

Best Management Software!

2021-08-13

Pros

Developers always looking for suggestions to improve and are very helpful.

Cons

Better texting set up would be nice but overall it's very easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer H.

"Simply" the Best

2020-03-02

AMAZING! Easiest Software to use. Brightside Team came to the office, set everything up, did the training which is great but unnecessary because the system is very user friendly and simple. Simple in a great way, like "Simply" the Best.

Pros

I have used several different Reservation Softwares and I can say none of them can compare to Brightside/RM4.

Cons

Guidebook / Diagram of system would be great, it would allow you to find what you need without searching or asking for assistance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Cheryl H.

Very effective and user friendly program

2019-05-17

Pros

It has an exceptionally user friendly interface. Options you need are right there at your fingertips.

Cons

Nothing. This program gets our job done very efficiently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick B.

Great Software and Support

2020-01-18

Pros

If there is anything that it doesn't have or do tech support is responsive in getting it figured out for you. We have made quite a few changes to fit our company and they have taken care of almost everything very quickly.

Cons

If you are used to another software you may have to get tech support to make adjustments and tweaks to make it work like you prefer. This can take some time but they are usually able to get what you need done.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamee H.

Best system ever

2020-01-17

Pros

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.

Cons

I cannot think of one thing that I don't think is wonderful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shaun K.

Best Reservation Software with real, active, and available support for any issues

2021-08-09

Absolutely love the product and their people

Pros

The Brightside team are very thorough and easy to talk to.

Cons

If there is anything I disliked about the software it was because of my own lack of understanding. A quick phone call explaining my situation always yields a perfect solution. When you have a software company that is available there isn't any reason to dislike it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more