Clock PMS Features & Capabilities

Clock PMS

Hostaway

ResNexus

Clock PMS+ is a cloud-based hotel management platform with customer self-service, POS, booking and reservations, channel manager, event management, and more

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Catering Management

Channel Management

Credit Card Processing

Customer Database

Customizable Templates

Discount Management

Email Templates

Extended Stay

For Vacation Rentals

Front Desk Management

GDS/OTA Integration

Guest Experience Management

Housekeeping Management

Loyalty Program

Maintenance Management

Marketing Automation

Mobile Access

Multi-Channel Management

Multi-Property

Online Booking

Point of Sale (POS)

Rate Management

Reporting & Statistics

Reservations Management

Reviews Management

Single Property

Spa/Activity Management

Cloudbeds

WebRezPro

eZee Absolute

Hotelogix

Latest update on event itinerary (function sheet)

We survived on pen and paper management for a few years. As operations expanded, using a physical pen and paper based system (while affordable) was getting too slow, prone to errors and could not serve our needs.
Clock has streamlined our processes and workflows; not to mention finally having a Property Management System that integrated the different departments. Also, it finally let us integrate our reservations systems and allow us a vastly expanded market via online bookings.


As operations are expanding, using a pen and paper is no longer an option

Clock needs to do a better job handling Credit Card transactions. When issuing refunds one has to manually enter the refund in clock and then manually enter the refund in authorize. net. Also need to have credit card swipes/readers to capture credit card info thus lowering processing fees and reduce risk. Your competition does this. 

after one year of using Clock review

Dear Jeffrey,
We feel that such a low rating is a bit one-sided for such wide and multi-faceted system, especially in view of our long and productive business relations with Lark Hotels in all their 19  properties. Although we respect your opinion, we feel it is quite unjust to rate a software product low because of its lack of one single function ignoring its existing features which - in their entirety - make Clock PMS a modern professional hotel management system with satisfied customers in 50+ countries worldwide.

Easy access from wherever I am based around the world

What  great value hotel software

cloud base PMS system with all in one box

Clock PMS is our first property management system. It is really very easy to use and straightforward.

Clock PMS is easy to use and straightforward

Mr. McKay, Thank you for your kind words.
We value every feedback we receive, as it helps us improve our product and services.

We needed a more user-friendly system that would allow online reservations and could be used by the management to run reports and view occupancy data offsite. Clock addressed all of those issues and included many great features to improve communication with guests. I was very impressed with how well Clock functions on mobile devices as well.

We are very pleased with the switch to Clock PMS!

We use this hotel for our 4* resort in South America both PMS and POS modules (reservation management and restaurant POS module).

Since we take reservations in an other location than the hotel, CLOCK helps a lot to organize our work efficiently (there is no need to synchronization as the software is web-based). The software is easy to use, lean, reliable and has a very good cost/benefit (it's on a subscription basis, so you don't need to invest anything upfront). Another highlight are the interfaces to varios booking engines (such as booking.com, tripadvisor etc.), which automatically synchronizes our rates and availability with them.

The best feature about CLOCK is the team behind, they listen to their customers and constantly improve their software. Many of our suggestions have been implemented at no cost in no time.

The only downside of the system is the reliability of the internet. If the internet connection breaks down there is no way to access the information (but this point applies more to countries where internet connections are unstable; until now PMS and POS hasn't had any downtime).

CLOCK PMS and POS are completely recommendable from small to bigger hotels and restaurants who are ready to implement a modern software that is completely online based.

Great and lean software for hotel and restaurant management

Thank you so much for the kind words! We wish you a lot of success and will keep our efforts to provide excellent service and  deliver more valuable features and improvements of our software. You, our clients, are the one thing that drives us to be outstanding. 

Clock pms

Since the very opening of our property, we have been using Clock PMS, and it has been a great experience!

Clock PMS is amazing

Ms. Tadevosyan,
We highly appreciate your positive feedback. We always strive to improve our product and services based on our customers' reviews.

Kind Regards, 
Clock Software Team

Clock PMS is easy to use, can add lots of information, access to MICE section, can make all kind of reports. Support team answers quite fast to any questions, which is very helpful.

Clock PMS is great!

Without Clock PMS, it would be impossible for us to deliver the services modern hotel and restaurant guests demand! From the great API support, superb backend to a flawless user experience.

Clock PMS is No. 1


Before switching to Clock PMS our hotel was using a closed PMS that has no access to the web and required a huge local network infrastructure. We wanted more bookings from abroad and started looking for a web based solution with a channel manager. Clock PMS turned out to be much more than we expected. It has a channel manager, POS, guest emails, etc. and it is web ready. We are extremely happy with our choice because we have increased our bookings through booking.com in 100% in relation to previous year in the same month.



100% more bookings from booking.com

Thank you, Eduardo! 
Hearing about your successful growth with the help of Clock PMS is extremely valuable for us. Real-time online distribution, guest engagement and system consolidation are our top priority that we believe are the key for hoteliers to improve revenue and operations. 



Our previous system was dated and very slow and we needed a modern hotel software which is more flexible and can give us enough information for more accurate analyses and business strategies.  Clock PMS offers a number of data capture points and helps increase revenue.


Flexibility and data capture

Our mission is always to be up-to-date and provide the best possible solution  for hospitality management. The feedback from our partners motivates us to keep going. Thank you Mr. Ali.

We  chose ClockPMS for several reasons: the intuitive interface, the integrations with other systems, and the fact that it helped us organize our work better. It is not the first cloud system we are using, but it is definitely the best so far.


Better organization 

Cain, Thank you for your kind words. For us, it's pleasure to know that we are doing a great jobs and people appreciate it.

I researched quite a bit before switching the two hotels I manage and migrating away from Micros Opera, after 8 years, $$$.$$$ spent. 

Result: Clock does more and better, integrates Web reservations and channel manager, the cost is a fraction and the service is even better than Micros' - they are following our necessities also when this means software development, and they do i quick and clean.

This is definitely the best SaaS PMS on the market. 


Awesome software and exceptional customer service 

Thank you so much for the good words! It is always nice to see a happy customer and we won't stop our efforts to please all our clients with useful features and excellent service.  

We wanted a cloud PMS because of the online access they offer. What made us choose Clock PMS was the self service portal where guests can manage their own bookings. The result is more personalized service because now the front office can focus more on the guests. We are very happy with our choice.

The self service portal was the dealmaker

Clock PMS was a game changer in my line of operations since there are no more customer complaints about double or over bookings. 

No Inconveniences, Perfect Platform for Management in Hospitality

Clock PMS Ensure Friendly Online Booking 

Overall, we have had a wonderful experience with CLOCK.  I researched many systems and am very happy with my decision.  It would take a VERY special system to pry me away.
I don't think you will find a better PMS on the market.

GREAT SYSTEM

I am totally sold on the software. I spent COVID lockdown (8 months)  reviewing alternatives. Clock allowed me full access until going live and provided uunparalleled prepurchase support and guidance.  No hard sells and no gouging. Fair through and through. 

Excellent Multi Currency PMS

Despite the cons I have listed, I really like CLOCK. It has bookmarks for easy access to functions. I love the maintenance feature that allows us to see which rooms have issues and what they are. I don't use the rate features because we use Room Price Genie, so I cannot comment on it.

Best Property Management System that I have used.

It is a good software. Very Comprehensive

We are a hotels reservations management company based in Athens, Greece. At the moment, we are in charge of reservations for 4 different properties located in Santorini. When we encountered Clock PMS we knew that it was exactly what we were looking for because it helped the idea on which our company works, which is that we can offer our services to different hotels in different locations without actually being there. Clock PMS made everything easier despite the fact that our back office (reservations and accounting department) was far away from the hotels. We were also able to manage in the same software the reservations of 4 different hotels. Because it is a cloud database, the distance was no longer an issue and we didn't need a different server for each hotel. We can check in real time the check-in and check-out of each of the guests. We can make changes in the dates of reservations and in room allocation and the reception is able to see the changes right away. We can provide at any moment all the vital information regarding reservations, payment methods, rates etc. to the reception department of any of the 4 properties. Our accounting department is also able to check in real time each and every charge and payment. Every night they can see daily reports of each hotel.  We were able to connect the POS of the restaurant with the hotel PMS, making it easier to monitor the charges for each room. Their software is always working and we have never encountered any problems. 
Their tech support team is really amazing, they respond to any of our problems, questions and inquiries right away and the most important thing is that they listen to our needs and constantly change their software, with updates every 45 days, to adjust to what we, the clients, want. We could not be that efficient in our work if it was not for Clock PMS.

Top Quality Program  Great Technical Support Service

Thank you for the good words and for evaluating our software and support. It has always been our top priority to develop the hotel PMS of the future - one that increases efficiency and profitability of hospitality businesses and solves issues that previous solutions were not capable of dealing with. Your words of appreciation make us proud and give us energy to continue our work with even more enthusiasm.    

I am a staff at one of the hospitality companies that use this software. Really very useful, helpful and easy to use. Shades of blue, white and gray make it elegant. With this software we can also manage, as well as provide an overview of existing reservations. For example, if a reservation has not been paid off, then the color will be red, and if it has paid off the color is green, etc. i really like this.

I hope it will always be good like this :)


Clock PMS Features

Features Summary

Screenshots

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