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Clock PMS Pricing
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Value for money rating
4.8
/5
83
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500
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3.50
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95
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Reviewers who mentioned pricing said:
Carolyn L.
Hospitality, 51-200 employees
Used daily for 2+ years
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Easy access from wherever I am based around the world
Configure to your own requirements, easy to use, easy to train, great invoice presentation, great channel management option, keep in touch with your guests and encourage Tripadvisor reviews. Manage your inventory effectively.
Accounts receivable report is not great, needs to be listed by company and show current, 30 day, 60 day balances.
Lynda P.
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I am a very small business (7 lodging rooms and a meeting space) and have been looking for a cloud based solution for some time. I have been a long time user (15 years!) of a very expensive, high end solution (RoomMaster by Innquest) but since it requires a fair investment in hardware, I started looking for a different, cloud based solution. This past fall I found Clock PMS. Making the switch has...
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Thank you for your kind words and appreciation! Customer feedback is very important to us and we listen carefully. Our service and development teams are working hard to make sure Clock PMS is the perfect solution for small and bigger properties alike and provide all the necessary or trending high-end features a cloud based hotel management system can offer. And we are always there for you for any requests or assistance.
conrad m.
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I gave it a trial and it looked promising, until I needed to add extra children at a reduced rate. Some of my room hold 6 people, so they wanted me to set up a rate type for each scenario. ie. 2 adults, 1 child, 2 adults, 2 kids, 2 adults 3 kids, 2 adults 4 kids, 3 adults 1 child, 3 adults 2 children...etc. you get the picture. Very cumbersome, then the for each season there was no default, so I had to spend 45 minutes per season updating the extended rates. They use Amazon servers so they say, so uptime and response time should be fairly good, but I found it a bit slow. Might be my net speed tho'. Good price . Bulgarian product so everyone has a strong accent. Support is Europe based so you have to account for the time difference.
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Thank you for your feedback! We admit that Clock PMS was initially developed for traditional high-category hotels rather than for shared-type accommodation properties. Though our rate management system already provides a simple and handy solution that would have solved your problems - the derived rates, based on feedback from you and a few other customers, we are currently working on the closer adaptation...
Mischa D.
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We use this hotel for our 4* resort in South America both PMS and POS modules (reservation management and restaurant POS module). Since we take reservations in an other location than the hotel, CLOCK helps a lot to organize our work efficiently (there is no need to synchronization as the software is web-based). The software is easy to use, lean, reliable and has a very good cost/benefit (it's on...
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Thank you so much for the kind words! We wish you a lot of success and will keep our efforts to provide excellent service and deliver more valuable features and improvements of our software. You, our clients, are the one thing that drives us to be outstanding.
Nguyen Tuan D.
Hospitality, 11-50 employees
Used daily for 6-12 months
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Clock PMS is a hotel management system letting us quickly observe the room occupancy and market track, while also having masterful booking management. Simply, everything is good with Clock PMS.
Clock PMS combines good hospitality management technology with user-friendly interface design which helps us easily arrange the rooms as well as better engage with value customers.
Don't stop updating this really incredible property management system and introducing new cutting-edge features.
Mr. Dung, Thank you very much for your kind words. We always strive to improve.
Joel S.
Hospitality, 11-50 employees
Used daily for 6-12 months
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We have used Clock PMS since the very opening of our island resort. It has PMS and POS, and, most importantly, doesn't require expensive hardware. Running on solar energy, it is a perfect match for our needs, being able to use it on a rechargeable tablets.
I am still learning many things about Clock PMS. But Guest portal and its wide range of features has really impressed me. The currency and report options are also very useful in our day-to-day operations.
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Juan P.
Hospitality,
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When we were looking for PMS there were couple of problems which needed to be solved. 1. To be robust and 2. to be integrated PMS. Researching for PMS we found Clock PMS and it looked promising and at a good price. We started using it and now we a bit more organized.
There are 3 thinks we love about it and they are: 1. Easy to work with; 2. Nice design; 3. Well programmed, meaning it doesn't crush or downtime.
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Chance T.
Hospitality, 51-200 employees
Used daily for 1-2 years
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Despite the cons I have listed, I really like CLOCK. It has bookmarks for easy access to functions. I love the maintenance feature that allows us to see which rooms have issues and what they are. I don't use the rate features because we use Room Price Genie, so I cannot comment on it.
Reliability! It rarely has a problem and when it does they fix it quickly. I have used several other PMS programs and they often crashed and had bugs that were not fixed for weeks. Their customer support team is very responsive and helpful. AND the TO DO LIST. It is a huge help not just with the reservations but other things we do in the office. We use it all the time!
Some of the functions require more clicks than is optimal. I wish that charging to saved credit cards for companies were streamlined. We charge for the fist night at time of booking and it is annoying that CLOCK only tells us the average price of one night instead of the actual price of the first night. CLOCK offers several color flags for reservations, which is helpful, but I wish it allowed for multiple color flags like a different PMS that I have used. It could be accomplished by adding a header and a footer stripe to reservations. And it would be very helpful to be able to place several rooms down at once.
Kris P.
Hospitality,
Used daily for 6-12 months
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We survived on pen and paper management for a few years. As operations expanded, using a physical pen and paper based system (while affordable) was getting too slow, prone to errors and could not serve our needs. Clock has streamlined our processes and workflows; not to mention finally having a Property Management System that integrated the different departments. Also, it finally let us integrate our reservations systems and allow us a vastly expanded market via online bookings.
Clock PMS won our trust with its: a) Functionality - It has everything we need without the excess bloat b) Lightweight/Compatibility/Mobility - It can run on any device (no matter the age of the device) which is extremely useful, as our property sprawls over several hectares. It even allows us to check and edit while mobile! c) Simplicity - Training our staff, even those with no prior experience with a PMS, has been easy!
As an advice: An improved UI and switching between cross-function menus will be a great addition to the platform.
Bradley F.
Hospitality, self-employed
Used daily for 2+ years
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Its easy to put in smaller hotels and do all of the things a bigger more expensive system does.
Its a little clunky and not user friendly in places but does the job.
Derrick H.
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You are all aware that the decision to change hotel software is not taken lightly. After careful consideration coupled with the ability to create a "dummy hotel" that gave us the ability test the features we made the decision to operate our hotel with CLOCK PMS. Please consider we are a high volume operation, 76 bedrooms, 100 seater all day restaurant and extensive event facilities for up to 200...
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Thank You Derrick and everyone at the Grand Hotel! We are proud and happy to be your hotel and restaurant software provider.
John M.
Hospitality, 11-50 employees
Used daily for 1-2 years
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We were using a different type of PMS, but it entailed high costs, old-fashioned design. It was overly complicated and not a real cloud platform.
Clock PMS Suite has a modern design and easy setup. It is a true cloud-based platform, offering good value and a rich array of features.
Just as advice - a better events module (premade packages, better package billing options, ability to make function sheets, etc.)
Neil F.
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We are an independent collection of 4 hotels, who identified a need to replace a legacy PMS. After asking for RFP submissions from a list of hotel software providers, Clock was chosen as a partner who were willing to work with us in getting the software to work for our business needs. These were our system requirements: Easy to use software Allow central management of guest/company profiles Allow...
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Thank you for your kind words, Neil! We are pleased to have you as our customer and your feedback has always been valuable and highly appreciated.
Simon F.
Hospitality, 51-200 employees
Used daily for 6-12 months
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They are quite a progressive company and always looking to accommodate any requests or suggestions for improvements.
Very good value product. Would recommend to any hotel. Product is always improving and the support staff are excellent. Good value compared to some of the other PMS on the market.
It possibly doesn't have some of the functionality of some of the PMS from some of the larger players.
Gian Franco M.
Hospitality, 11-50 employees
Used daily for 6-12 months
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We began looking for a new hotel management system that could be fully integrated (PMS and Channel Manager) in order to relieve the workload of our front desk agents.
Clock PMS has all the features we need (integration, automated emails, revenue reports, etc.) at a very competitive price.
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Marco C.
Hospitality,
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We are a new-generation hostel and have been using Clock PMS for a few of years now. Initially we chose it because of the good price management tool and the possibility to connect the PMS with external systems (API). As a result, we now have a faster check-in, which is very important in the hostel business, and better data analysis.
API for connections to other systems
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Serge S.
Hospitality,
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We opened in 2015 and Clock PMS is the first hotel management system we use. As the first passive hotel in Brussels, we were looking for an affordable PMS based in the cloud. Clock PMS was our first choice and we have not regretted it.
CLOUD + CLOUD + CLOUD
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Mr. Schultz thank you for your words. We are doing our best to keep the product always ahead of the trend and up-to-date.
Iannis B.
Hospitality, 1-10 employees
Used other for 6-12 months
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Before selecting Clock PMS we went through several other systems. We found that the staff at Clock PMS very helpful both before we bought the software and also afterwards when setting up and even when we experienced some errors.
We would have liked to connect to more OTAs for a lower price. Also reporting could be improved such as the city tax.
Aldo P.
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I researched quite a bit before switching the two hotels I manage and migrating away from Micros Opera, after 8 years, $$$.$$$ spent. Result: Clock does more and better, integrates Web reservations and channel manager, the cost is a fraction and the service is even better than Micros' - they are following our necessities also when this means software development, and they do i quick and clean. This is definitely the best SaaS PMS on the market.
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Thank you so much for the good words! It is always nice to see a happy customer and we won't stop our efforts to please all our clients with useful features and excellent service.
Florjan K.
Hospitality, 51-200 employees
Used daily for less than 6 months
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Very familiar and user friendly. In a point of manager view some details like nr of folios i think must be secuential regardless of their state or value.
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