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Cloudbeds vs Beds24 Comparison

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Overview

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability,...

Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.90/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

110

38

5

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.8

(50)

5

4

3

2

1

46

0

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
Customer service is great and there is always someone to respond. The set up was easy and it has really solved some of the greatest challenges we were facing.

Pros

Fully featured; if you can't find what you want the chances are it's in there somewhere and the customer support is superb and free.
The next best, but very much related, characteristic is its ability to integrate with other systems.
Integrates with almost any kind of software you may need. I am in love with this software.

Cons

Change this, it serves no purpose, but to aggravate the Innkeepers. The accounting end is complicated, no logical process, typical Geek mentality and no common sense.
I was utterly shocked to see that coming from the Support team as this comes at a high level of risk to the property given that the resort will be held accountable for the confirmation email.
On the front end, I do not deny that it has helped us in terms of inventory management and connection with OTAs. Nonetheless, the backend processes have really thrown us into utter disappointment.

Cons

So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design.
Cost effective, except when syncing errors happen and you miss reservations or get double booked or end up displaying your Airbnb listing with incorrect or missing information.
The integration problem can be a little tedious as you have to go through the online manual for any troubleshooting.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features33
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Cash Management
  • Channel Management
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Document Templates
  • Drag & Drop Interface
  • Email Templates
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Mobile Integration
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Permission Management
  • Price Management
  • Promotions Management
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role Management
  • Room Booking
  • Status Tracking
  • Widgets
  • Total features27
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Cash Management
  • Channel Management
  • Credit Card Processing
  • Currency Conversion
  • Custom Fields
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import
  • Data Import/Export
  • Data Visualization
  • Discount Management
  • Document Templates
  • Drag & Drop Interface
  • Email Templates
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Mobile Integration
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Permission Management
  • Price Management
  • Promotions Management
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role Management
  • Room Booking
  • Status Tracking
  • Widgets

Integrations

  • Total integrations23
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Cloudbeds vs. Beds24

See how Cloudbeds and Beds24 stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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