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Cloudbeds vs BOTSHOT Comparison

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Overview

Category Leaders

Cloudbeds is a cloud-based hospitality platform which enables property owners & managers to manage bookings, availability, rates, housekeeping, and more. For 10+ rooms only.

Botshot - India's Premier Hotel Management Software. Elevate your hotel business with cutting-edge technology. Streamline operations, boost revenue, and exceed guest expectations. Experience excellence with Botshot.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

326

5

4

3

2

1

211

67

18

15

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.9

10

5

4

3

2

1

9

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Easy to use for the administrator as well as the every day user. Great customer service and amazing help setting it all up in the first place.
Our customers like the Booking Engine, and we like the integration with the sites like Booking.com and Expedia. We also like the variety of financial reports.
Fantastic customer support (usual queries resolved in less than an hour). Lot of useful reports and features like housekeeping and cash draw.

Pros

Not enoughreviews yet

Cons

There is zero support, they send you to a knowledge base and NO PHONE TO CALL. The api to airbnb does not work and actually blocks calendars randomly.
Inability to add service and tax charges at the end of the bill ( ie- the total of tax & service charges, not on each item). Nowhere to leave notes to others using the system.
Wish it could stop us from renting rooms that are marked dirty or at least give us a pop-up warning. Don't like the way we have to do group reservations on it.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features92
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Extended Stay
  • Financial Management
  • For Hostel/Dorm Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kill Switch
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Order Management
  • Partner Management
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Short/Long Term Rental
  • Single Property
  • Spa/Activity Management
  • Tax Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management
  • Total features38
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Availability Management
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Templates
  • Extended Stay
  • Financial Management
  • For Hostel/Dorm Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Experience Management
  • Housekeeping Management
  • Incentive Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kill Switch
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Campaigns
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Order Management
  • Partner Management
  • Payment Processing
  • Performance Metrics
  • Pipeline Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Private Rooms
  • Promotions Management
  • Rate Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Short/Long Term Rental
  • Single Property
  • Spa/Activity Management
  • Tax Management
  • Third Party Booking
  • Third-Party Integrations
  • User Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations44
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Hostfully Property Management Platform
  • Mailchimp
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations1
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Hostfully Property Management Platform
  • Mailchimp
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net

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