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Cloudbeds vs Roomsy Comparison

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Overview

Cloudbeds is a cloud-based hotel management software which enables property owners & managers to manage bookings, availability,...

Roomsy is an all-in-one hospitality property management system and channel manager for hotels, hostels, apartments, RV parks,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

118

39

5

7

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.6

(21)

5

4

3

2

1

15

5

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Great software to support my website booking system. Excellent support, help & guidance from initial purchase through to live integration with my website developers.
We are very happy with the software - it gives us exactly what we need and the results are excellent. Great Support and very helpful when it comes to problems.
Customer service is great and there is always someone to respond. The set up was easy and it has really solved some of the greatest challenges we were facing.

Pros

I love the simplicity, clean interface of the software, ease of use, and accessibility.
I like that all of my info is clearly organized and that I can book rooms from all of my devices. I like that it works with Expedia too.
It is very affordable and I absolutely love working with customer support.

Cons

Change this, it serves no purpose, but to aggravate the Innkeepers. The accounting end is complicated, no logical process, typical Geek mentality and no common sense.
I was utterly shocked to see that coming from the Support team as this comes at a high level of risk to the property given that the resort will be held accountable for the confirmation email.
On the front end, I do not deny that it has helped us in terms of inventory management and connection with OTAs. Nonetheless, the backend processes have really thrown us into utter disappointment.

Cons

Beside that, it is very hard to find a flaw of this software.
You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid.
No availability calendar, which is a standard for online reservations (isn't it?!).
  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features61
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Cash Management
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Conversion Rate Optimization
  • Credit Card Processing
  • Currency Conversion
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Database Support
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Email Templates
  • Employee Management
  • Extended Stay
  • Facility Scheduling
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Order Processing
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Purchasing & Receiving
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Third Party Booking
  • Third Party Integrations
  • Transaction Monitoring
  • Website Management
  • Total features44
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Campaign Management
  • Cash Management
  • Channel Analytics
  • Channel Management
  • Contact Management
  • Conversion Rate Optimization
  • Credit Card Processing
  • Currency Conversion
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Database Support
  • Discount Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Email Templates
  • Employee Management
  • Extended Stay
  • Facility Scheduling
  • For Vacation Rentals
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Group Reservations
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Invoice Management
  • Kill Switch
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Language
  • Multi-Property
  • Online Booking
  • Order Processing
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Price Optimization
  • Private Rooms
  • Promotions Management
  • Purchasing & Receiving
  • Rate Management
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Restriction Management
  • Reviews Management
  • Role-Based Permissions
  • Room Booking
  • Room Inventory
  • Single Property
  • Spa/Activity Management
  • Status Tracking
  • Third Party Booking
  • Third Party Integrations
  • Transaction Monitoring
  • Website Management

Integrations

  • Total integrations25
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Cloudbeds vs. Roomsy

See how Cloudbeds and Roomsy stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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