ConvertDirect Booking Engine Reviews - Pros & Cons, Ratings & more

Innkeeper's Advantage

roomMaster

WebRezPro

ConvertDirect Booking Engine is a mobile-friendly reservation management software which enables hotels of all sizes to manage online bookings and payments

ConvertDirect Booking Engine

Android

Web-based

iPhone

Lodge Manager

From my first experience with your all your staff it has been professional, very very helpful and reliable service, the knowledge and support has been awesome and much appreciated.

Manager, E-Commerce

A great tool, user friendly that helps to boost business. Staff is very supportive and ready to help you always.

general manager

They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good.

Revenue Manager

Its excellent user friendly & we convenient any all ways. After connecting with Staah Our Online Revenue has increased by 80% which is remarkable.

Great functionality, feature, user friendly, nice interface, easy to use, easy to teach for basic functions.

FRONT OFFICE MANAGER

We are feeling total very comfortable M/s. Staah  ,  and we are receiving more over 35% of booking daily From and we are feeling 100% fulfilled with Staah.

Staah Customer service is good. Specially Cheyanne been very nice and Helpful from the first day of Setting up system and making the smooth flow of work.

owner

We experienced a problem. We notified them, they notified us of the problem was logged and we were notified of the required fix.

Proprietor 

Its very convenient for us to manage our inventory and rates by a mere click. The product is excellent and do Keep up your good services.

Group Property Manager

It has been nothing less than brilliant to work with STAAH. The software has been user friendly and logic driven from training to our daily use at present.

General Manager 

Superb I loved the software very user friendly and loved it too much.

Director 

Very useful and well structured software. Very good customer support and solves a very simple and elegant problem.

Manager

When starting out with Staah, we had a problem with the connection between Staah and Callista.

EDP Manager

Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield.

Front Office Manager

If you have to many code or promotion it will be a bit difficult to update because you need to select 1 by 1.

Save time on updating, integrated to most of the online travel agents, making life easier.

Director

The entire process from  SALES SUPPORT >DEMO > INTEGRATION > AFTER SALES SUPPORT is proactively managed by team to deliver desired results of Inventory & rate distribution.

Extremly long setup time some employees have not been trained  well at time of setuo, BE translation  not complete and not sufficient, sometimes reservations do not arrive  to PMS.

STAAH as a product is user friendly. The Internet Booking Engine is good and guest pro. Guest can create the booking in some seconds. Their Channel Manager has many good features which others do not have.

User Friendly

Thank you for your review Hormuz and in particular your feedback regarding productivity and last minute rates. We are continuously improving our channel manager and we will certainly consider how to implement your suggestion. Please contact support@staah.com if you have any specific questions.

Since Past 2 + years i'm using Staah & Staah Max as a Channel Manager & Booking Engine. 
Its excellent user friendly & we convenient any all ways. After connecting with Staah Our Online Revenue has increased by 80% which is remarkable.  

Excellent Channel Manager & Booking Engine (Achieve your Targets) 

Thank you Sameer for your review and kind words, it's greatly appreciated. Please send more details of your suggestion regarding promotions to marketing@staah.com and we will certainly consider it as part of our continuous improvement program.

So far So Good - we are early Bird user !!                                                                                                                                              

Great team , Has through knowledge with regards to channel manager support !

Thank you for your review Sanjay. As soon as we receive a response from your payment gateway we will able to make your booking engine live.

Great experience. Excellent customer support. Ms Suvrata has been very helpful always.  The software is user friendly.

The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like  ours where extra person rates differ as per season.

Ramsukh Resorts review

Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality.

I chose to go with staah 4 years  ago I have never regretted doing so.  The Staah website is very easy and straightforward to use.  The reallocation of rooms makes life easy, it saves logging into multiple sites.   with a simple click you're on  business review allowing you to compare business revenue with the previous year.  Staah is always looking forward and improving with regular updates.  

Colonial Lodge Motel

Many thanks for your review Marris, your comments make us strive harder.

We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the  availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels.  It saves our time and make us away from dilemma of complaint from guest

mobile software managing your business anywhere

Thank you so much for your review Sherwin. We really appreciate your comments.

We have had an excellent run with the company and solution offered. They helped us sign up with the OTAs and then setup the system for us too. They proactive get back to us and suggest what will work for us better and point out when we are going wrong. Obviously it's their own software that is doing the heavy lifting and which is generating the information they share with us.

It's really good

Thank you Jimmy for your review and kind words, it's much appreciated.

Fabulous customer support as this is the first time we have used a channel manager and opened up to the OTA's. Thank you Girish and team

Fantastic product

Thank you for your review Sarah, it's greatly appreciated.

We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers.

Expanding our reach with Staah

Thank you for your feedback Glenn. Your review is much appreciated. 

Its a very user-friendly software. Fastest updated in just one click. Accurate mapping which makes the Hotelier work easy and time saving.

Fantastic Software

Thank you very much for your review Darshana, it's greatly appreciated. I believe the Stop Sell functionality you need is already available. Please visit the following page on our website and let us know if you need any further help: http://www.staah.com/channel_manager_stop_sell_limit.htm.

So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence 

Grand Residency Bandra 

Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released.

I don't have more words but STAAH but yes would like to say to any hotel or resort that just take it on trial basis and then you will come to know what changes STAAH has made in your day to day work.

At first Thank's to STAAH for making our hotelier work easier and comfortable.  

Thank you Manvendra for your kind words. As you know, we are continuously improving our products to provide more options and we will keep you informed as they are released.

STAAH understands the requirement of a hotelier. In todays complicated online world there is huge need of simplification and i think STAAH has done it exceptionally well

Great asset to RM, yet very simple

Thank you Prakash for taking your time to review STAAH. We really appreciate your feedback. STAAH releases at least three updates to improve functionalities and we hope to address your concern. 

EV World Hotel STAAH Review

Thank you for your review Khir and your kind words. We acknowledge there can sometimes be challenges during the mapping process, in this case ensuring that sufficient rates and availability are entered before the channel connection is made.

Great, save a lot of time  when using this program I do not need to go to each OTAs to adjust price and open/close availability.Also since the mapping done by the support team, it save us a lot of trouble that we faced when we were using similar program.

Fantastic OTAs managing software

Thank you very much Kah Shing, we really appreciate you taking the time to leave a review.

From the time we have started to use Staah Channel Manager & Booking Engine our online channel bookings have grown exponentially. Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield. 

Best in Class Product backed by Best in Class Support

Thank you Apurva, we really appreciate the kind words and you taking the time to leave a review.

It is really great option to control all OTA at one point and very user friendly system and this channel management system has offered new vision to OTA business.

Great option to manage all OTA

Thank you Haresh for your review and kind words. Our Max Channel Manager offers dynamic pricing - a member of the team will be in touch to discuss this with you.

Very easy to use and friendly UI product. Setting up and mapping takes some time depending on the property, however once set up everything is running smoothly. 

Good Product, easy to use. 

Thank you very much for your review Danukh. We take on board your comments and will endeavour, as we always do, to respond to your requests as soon as possible.

Smooth working with helpful staff always there to help out. Updates required information instantly. 

Great Service

Thank you Akash for your review, this is great to here. And thank you for your feedback regarding use of multiple IDs on the mobile app. This is something we're currently looking into and we will keep you updated.

It's  been a great association with Staah ,there has been continuous improvements in the software with great client support . 

User friendly 

Thank you Santosh, your review is much appreciated. As you know, we are continuously developing our products and we will certainly consider how the reporting features can be improved.

We have been using STAAH since 2010 and in that time have found it suits our requirements well. We have consistently found their customer support to be very good. Any issues (which have all been minor) have been resolved very quickly.

Good support

That's great to hear Patrick. Thank you so much for your kind words.

STAAH has good connectivity and we did not get any stuck in any sold out date, due to bad connectivity of channel manager.

Good Connectivity with all OTA's

Pradeep, thank you for much for taking your time to review STAAH.  We really appreciate your feedback. We have taken your comments on board and hope to address your concern. 

Great software and it's easy to update prices. Absolutely brilliant customer service (especially Shaila & Cheyenne). They are always quick to respond to questions, however little or large and so happy to help. 

Brilliant Customer Service

Hilde, thank you so much for your kind words. Your review is much appreciated. 

Its user friendly for daily use  and liked the customer support extended by Ms. Sejal who is very prompt in attended our issues.

Best Channel Manager and good customer support

Thank you very much for your review Damodaran and in particular your feedback on our mobile app, which we will investigate and resolve as soon as possible.

Software is seamless with realtime updates which makes it as the only channel manager which we at Bawa Group of Hotels have come across. 

Excellant  software

Thank you very much Harmit, this is wonderful to hear. We will certainly keep you informed as we develop and improve our channel manager.

ConvertDirect Booking Engine Reviews (2025)

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