Customer Alliance Reputation management for the hospitality industry ( 4.78/ 5 9 reviews) 8,288 Alternatives to Customer Alliance
Explore a recommended list of Customer Alliance alternatives for your business in 2019. Compare alternatives to Customer Alliance side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
SMS messaging for sales, support & operations teams
What users mention about Avochato See all reviews I looked at a bunch of other services like this but this was the best. The interface is very easy to use and it functions flawlessly. They have capabilities that I had previously thought were exclusive to other platforms. Their sales team is professional and fun to chat with. The biggest negative is that some people call the number after receiving a text, which does not work well.
Content distribution solution for communication teams
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews Excellent experience, easy to set up and the staff at "get more reviews" were friendly and helpful. To be blunt, I have recommended them to anyone and everyone interested in online reviews. I am a total fan of this team and service. I have only used the free trial and I like it very much and will recommend.
Local SEO for multi-location brands
Reviews collection and reputation management
Reputation management software
Reputation & review management
All-in-one platform for real-time social media monitoring
What users mention about Elevatie See all reviews I do hàve anything bad to say about this network because for me they have always been on there game. It will sometimes just shut down with no warning of an update coming. I like how you can get the software customized to your liking álso how quick and easy it is to use.
Online reputation management
What users mention about BirdEye See all reviews My customers love it and say how convenient it is for them to use. It has totally boosted my business and I love it. Generating great client reviews is very simple. The ease of sending out review invites is wonderful. The people at BirdEye are great to work with. We are having great results gaining online reviews.
Reputation & social media management platform
What users mention about NUVI See all reviews She is amazing and so helpful. She adds value to this software and is always available when I need her. What a truly fantastic product, with an even better team of people leading the way. It was a classic case of data overload. But things got really bad when we tried to cancel our subscription.
Social media management tool for marketing and support
What users mention about eClincher See all reviews It has been a great tool for our team. It's also nice because you can check all the comments in one central location.
Trusted by agencies,media companies, freelancers etc
What users mention about Raven See all reviews Our clients were impressed by the reporting and when we used the software consistently we saw excellent results in increasing site rankings. The easy to use interface and building of reports make it great. Online reports are nice for sharing too. I like the quick and easy reporting features. Love the big picture insights.
Marketing automation for franchises, and small businesses
All-in-one management software built for small business
What users mention about Thryv See all reviews I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful. Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever. I do appreciate this website and Team doing their best to help me. I hope this relationship works out.
Online review & reputation management for small businesses
What users mention about Broadly See all reviews We have grown our reviews from 8 to over 100 in less than a year. We are thrilled with the success we are having with Broadly. We have gotten an overwhelming positive response from our clients with any positive reviews daily. It has been a wonderful tool for our business. Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews I also love that it is super easy for our customer so I don't feel like I am inconveniencing them with my request. This product is super easy to use, seamless to integrate, and we have recommended Podium to other dealers in our group. I felt very misled by the company and lost any trust I had in them. It was very disappointing.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews That's a powerful benefit, and one that will help you achieve greater success in your business. We haven't found anything that we dislike or has been a negative about Swell. What I mean by that, is that Swell CX helps businesses understand their customers, while also helping them gain exposure to new customers.
PR, marketing and media relations software
What users mention about Cision See all reviews It's powerful with the ability to find and reach out to many influencers, fine-tuning it by industry etc. I love the new capabilities that Cision rolled-out about a year ago, including a new user interface. It has the ability to do a lot of things. You can search for all types of media contacts, build lists, etc.
Reviews & customer content marketing
What users mention about Yotpo See all reviews Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support. Additionally, our account rep is super responsive and helpful with any questions or issues we run into. They are a superb organization to deal with and just pure class all around.
SEO optimized local pages, locators & mobile screens
What users mention about Yext See all reviews Great customer service, great and easy to use software that quickly and effectively gets client information published on the web. Another big negative is that if we were ever to stop using Yext, the citations we purchased through Yext will be "unlocked" and basically lost. Good integration with directory listings, but only a few of them are really important for your business.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews Very good analytics reports/ spreadsheets and nice publishing calendar. Excellent support service. I love the reports and ability to have all social data in one place. The phone app is great, too. It is very costly and can be difficult to justify the cost against the features that are available.
Powerful, Yet Simple Shipping Software
What users mention about ShippingEasy See all reviews ShippingEasy was great, tech support was top notch. They were more then happy to help me through the learning curves I encountered. Its been great so far and the Help that I've received from support team and other reps that have helped me has been wonderful. Loved support team, my shipping easy buddy!!! Thanks for not making me feel like your a robot or that im retarted hahaha.
Track & engage online conversations relevant to your brand.
What users mention about Brand24 See all reviews Brand24 is the best tool of all I have tested so far. It's intuitive, delivers high quality results and I love it. It works great for tracking facebook, twitter, blog or any other social mention. All in all, it does a pretty good job. Great way to track influence on all social medias with accurate results, I highly recommend this if you're involved in marketing.
Review monitoring software for multi-location businesses
What users mention about ReviewTrackers See all reviews We had to cancel our subscription to this and other social tools at one point and it is the software I missed the most. Great information and a huge time saver. A great product for a very reasonable price. This software was really helpful and easy to use and we liked being able to have a tool to gauge our online presence.
Review management for Google, Facebook and more
What users mention about Reputology See all reviews Our clients also love using the review survey app. I love when our clients love the solutions we offer them. We are very busy and to have all of this information filter to my e-mail is wonderful. Fantastic Customer Experience - Easy Deployment and Integration.
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt.
Customer review management platform for online businesses
What users mention about Trustpilot See all reviews Our clients love our software so it is great to have a means that they can convey that in an unbiased forum and Trustpilot is just that. Customer Service was really great. Really good to hear back from customers what they liked and what we should improve. Great interface, good integration, powerful impact, great filtration, tagging options, good invites, managing is great.
Revenue management software for small & medium-sized hotels
Hotel reservation & property management system
What users mention about Sirvoy Booking System See all reviews Great online based booking system with good compatibility and great service. Easy overview and a great calendar. Brilliant knowledgeable, responsive and helpful customer service at all levels, extremely quick help every time. What is there not to like! it has been great for us, it has allowed us to save on costs and the hassle of dealing with multiple products.
Cloud property management system
Vacation rental & housekeeping management
What users mention about VRScheduler See all reviews My staff love the convenience of accessing information on the go, and I love how easy it is to schedule staff and move tasks around. VRScheduler has been a great tool for our business and I am excited to see it in full swing this summer rental season. It is robust and has wonderful features to customize your needs.
Short-term rental property management
What users mention about Uplisting See all reviews Wonderful Service and User Support. Once all onboarding was complete, time savings has been huge. Great customer support and willingness to listen and help, as well as build new features based on clients feedback. The guys are so helpful and improving all the time.
cloud PMS & on-premise PMS, browser & windows hotel software
What users mention about Maestro PMS See all reviews Ll have to admit that in 9 years working in hotels that I've only used 2 PMS programs. It is a great program to use for individual and group reservations. It is a great program for all aspects of managing hotel be it inventory and rate management, guest management, reservations, sales, accounting.
Hospitality operations platform for hotel management
Cloud-based hotel property management system
Hospitality property management for hotels
What users mention about Roomsy See all reviews Beside that, it is very hard to find a flaw of this software. Customer support is excellent and very responsive. Try it and see for yourself, you're NOT going going to be disappointed.
Cloud-based property management software
What users mention about WebRezPro See all reviews Our experience has been wonderful. Customers service from our main rep, has been amazing and service from the technical support is always great. Good easy to use platform with some good data insights and the information is clearly displayed and the system is easy to navigate. World Web Technologies puts out a great software with WebRezPro, but more important than that is the quality of service the company delivers.
Hospitality Property Management System
What users mention about SkyTouch Hotel OS See all reviews The only bad part is the occasional outages and the maintenance. During the mornings the system seems to run a little slower for some reason. Sky touch is a very good system and is very highly recommended. Their customer service is amazing. Overall the experience has been good. The fact that the program is web-based has been very useful.
Hospitality property management system for small hotels
Voice and digital messaging solution for hotel businesses
Cloud-based hotel management software
What users mention about RMS Hotel See all reviews I love the customer service, they are amazing, so quick, so good. Just the customer service alone is worth having this product. I love that it is very customizable to your business and to each user. The support has been amazing and I couldn’t be happier. Very happy with the product and extremely happy with the support we receive through Adreena.
Guest experience management for vacation rentals and hotels
Cloud based hospitality & vacation rental software
Full software suite designed for camps and retreats.
Cloud-based software for sales & catering teams
What users mention about STS Cloud See all reviews Being able to put together a proposal that looks professional and polished in a matter of a few clicks is amazing. The ease of using it, I have working knowledge of Sales Pro and Delphi, I like STS best. The most disappointing was that the calendar did not correlate with my bookings.
Web-based reservation & accommodation management
Hotel management software for small & medium businesses
What users mention about Hotelogix See all reviews They have even harassed me about my negative reviews of their product. They are not a reputable company. A great solution that can be easily understood by any layman. It is feature rich but at the same time, it can be easily understood by anyone. Good value & great system for our small property, and excellent support team.
Local Experts, the Best Support
What users mention about RoomKeyPMS See all reviews The user interface is terrible. It looks so outdated and customer service is terrible. It offers great access through the internet. It's great that you can have SiteMinder work with RoomKey to sell to OTA's. Arrivals and Departures reports do not have totals. There are a lot of good reports, but I believe the reporting could be better.
Real-time marketing and management of online hotel bookings
What users mention about SiteMinder See all reviews Having problem during a weekend. Oh, sorry we have no one in the office you can speak about, leave a message. Unbelievable level of customer service, they are rude, arrogant and irresponsible. To be honest, I am very satisfied using the product. Except on several occasion certain room.
Complete hotel management solution with anytime cloud access
What users mention about innRoad See all reviews Being honest is the best policy. If there is something you like or don't like about the software this is the best forum to discuss those issues. Not only they resolve issues rather promptly, but they are always super helpful and polite. Latest changes also improved software for user. I love that the agents go above and beyond to help with any questions any one may have. They are always so helpful.
PMS, Booking & Channel Management for Independent Properties
What users mention about Cloudbeds See all reviews This is a great property management system, Very complete with channel manager and booking engine. The channel manager is great, works perfectly. Have been with Cloudbeds for almost a year now, and their uptime and continued operation has been outstanding. Amazing customer service and their product does 99% of what I need. They're constantly making It better.
Cloud-based hotel property management
Vacation Rental Software with a Website Builder
What users mention about Lodgify See all reviews Excellent, quick tool to get up and running fast. Nice features, but additional enhancements will make it better.
Sales & event management for hotels, restaurants & venues
What users mention about Tripleseat See all reviews Again very user friendly and huge help with all aspects of event planning. From lead conversion to execution an close out, super helpful. Customer service is great, features and tools are great - almost everything is perfect. It makes working with 4 different locations so easy. The software is easy to learn and very user friendly. It's great for the client to because they can interact with you through the software.
Engaging communications and training for today's employees
360° integrated hotel management software suite
What users mention about DJUBO See all reviews The ease of use with minimal hands-on training.
Social media monitoring tool for publishers & agencies
Media monitoring & reputation management platform
Review management platform
Social media content curation platform for brands & agencies
Reputation management and review monitoring tool for firms
Online reputation & reviews management for medical practices
Kiosk solution for customer service feedback collection
Online reputation management software
What users mention about WebPunch See all reviews I have been using their services for several years and I have had no negative experiences. Therefore, I have no negative feedback at this time. The format of is appealing and clear. The team behind the software is excellent. In return we receive helpful feedback that helps us improve.
Ratings and reviews booster
What users mention about Reputation Loop See all reviews I was looking for a reputation marketing system that is both simple to manage and powerful for my clients. This has been a perfect fit. Superior customer service. Just an excellent product that I would recommend without hesitation to any organization. The customer support is the very best that I have encountered ever. So responsive to any questions you may have.
Professional Social Media Analytics
Customer Reviews Solution
Customer Engagement & Insights for Social Brands
Social Media monitoring and analytics
Monitor, analyse & engage online conversations in real-time.
Customer reviews and ratings software
Reviews and ratings management software
Campaign management & social publishing
What users mention about Percolate See all reviews I also have problems with posting from Percolate to Facebook because I worry the videos won't work as well if posted through Percolate. Occasional lags in refreshing but is usually fixed quickly without causing too much loss of time and slowing down production. The platform really helps to streamline my daily sweeps and gives me great visibility to track all of our social channels efficiently.
The social search and display platform
Review generation and response management for businesses
Customer retention data platform
BeAmbassador is great for your company of over 200 employees
Online review monitoring for multiple & single locations
Geosocial intelligence solution
Marketing automation software for SMBs
What users mention about Demandforce See all reviews They started to branch out into other fields too quickly and most of the information we were receiving was no longer related to the dental field.
Reputation management and referral marketing software
Blockchain-based supply chain traceability app
Multi-channel customer relations management platform
Real-time candidate feedback platform for recruitment teams
Online reputation management software & service
Social media marketing and mention tracking
Professional reviews management with full Google integration
Social & reputation management for multi-location companies
Online listings & reputations management
All-in-one customer feedback management platform
Healthcare reputation & review management software
Amazon Review & Feedback Software for Amazon Sellers
Social sales and marketing software
Enterprise social intelligence
Unified social media marketing and management platform
What users mention about Falcon.io See all reviews I think that it is a good tool but sometimes it feels overly complicated. I think it is great for working with large teams though. It is one of the pricer choices, but you're paying for the overall experience, which is superb. There are a few features that other social scheduling platforms offer that Falcon doesn't, and they are missed.
A social listening, analytics & influencer management tool
Ratings & Review Software
The Digital Care Platform for Social Messaging.