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Value for money rating
4.4
/5
52
Price starts from
50
Per month
Per Feature
What users say
AR
Anonymous Reviewer
RL
Reuben L.
Price starts from
900
/user
Per month
Pricing model
Free trial
Price starts from
19
/user
Per month
Pricing model
Free trial
Price starts from
41.66
Per month
Pricing model
Free trial
Price starts from
144
Per year
Pricing model
Free trial
Price starts from
106
Per month
Pricing model
Free trial
Craig H.
Hospitality, 11-50 employees
Used daily for 2+ years
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What can I say, in the digital revolution there are so many companies offering the next best thing in property management systems that it can become a headache choosing the right software for you. All I can say is with Elina - there is no more blurred vision, the software offers exactly what we require, tailored to our needs, providing us with the best information about our guests and allowing us to...
Evrything, the ease of use, clever marketing, pricing platforms that work, this system really works for trying to take some % back off the OTA's
the fact that we didn't go ahead sooner.
Craig - thank you for the superb review! Really thrilled to hear Elina has been the best move in tech you have made!
karl s.
Hospitality, 1-10 employees
Used daily for 2+ years
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We have worked with other PMS products in our hotels the past - (some of them from name brands) - but Elina is so much better and at a very competitive price. Their "hands on" management style and excellent customer service is very reassuring for us as owners, and for our staff.
As owners we like to be able to monitor the business, day to day. Elina gives us lots of options to accomplish just that. Elina is reliable and the staff love the functionallity and efficiency. We have had the software in our hotel for 5 years now, and never experienced a problem.
Over the years we have requested that Elina added some features that we felt were missing, and this was promptly done and is now an integral part of the software. A good PMS is never "static", but needs to be in constant development in partnership with the users to keep up with the ever changing market.
EMMANUEL G.
Hospitality, 1-10 employees
Used daily for 1-2 years
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After trying some other Property Management Software we came across Elina. This is one of the best multi-Property management software on the market. It totally changed our lives and we were finally able to manage our own properties stress free. The software is easy to use, offers channel manager synchronisation along with the payment gateway and accounting software. Siggi & Jeff have been a great...
Work flow - offers a well designed booking engine connectivity with Channel Manager Elina Concierge Team - Great customer support and constantly adding new improvements Good value for money
None
Emmanuel - thanks for the superb review. Really pleased to hear Elina has made operations easier for your business. Highly appreciate it!
Anonymous Reviewer
Verified reviewer
Used daily for 2+ years
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This suite aims to offer you a comprehensive package, an all in one solution for your hotel needs. They offer a lot of features and if you consider how many they are and how costly they can be if you purchase them separately one by one, the price is not even bad. They make constant improvements and they keep everything in order. being an old time customer, however, over the years I have witnessed...
The software has its pros and cons as I have already said, you can get the pros without taking the cons onboard. What I find was really bad is customer service. I don't complain too often, but the last time I did - and I believe it was for a right reason - they eventually deleted the ticket itself and dropped it I am learning the hard way, that software developers really don't have any knowledge of...
Ricardo A.
Management Consulting, 1-10 employees
Used daily for 1-2 years
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To permit know rnakings and comments abput SW´s
Easy to use and operate. Great support to improve Sales Incomes and Operations. So friendly to set up and manage different type of properties (sizes, beds, prices, availabilities among others). Features as marketing tools, booking engine, distribution channels management and BI reports are really usefull to manage in the best way properties and their potential to generate profit and value to business.
Implementation of "local" on line payment platforms has to be faster in order to start operating with the entire operative platform and features from the beginning
Ricardo - thank you for your review. Pleased to hear Elina has become a great value to your business.
Anand P.
Hospitality, 1-10 employees
Used daily for 2+ years
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Too many to mention.
- this is a fully integrated software - PMS - linking to various different channel managers, payment gateways. - good booking engine - mostly everything is can be automated - very good support team - both through email and phone - support team know the industry well and provide not just technical support - but real value-add to your business
Nothing significant. On rare occasions response from support can be a bit delayed when they are busy.
Anand - thanks and it's a plasure working with you and the team at Club Living
Claire H.
Used weekly for 2+ years
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Siggi specifically is 5* and has been hugely valuable in helping us to get the most out of the system and properly structure our processes and procedures. The system integrates well with our website and provides a slick booking service to our customers (and I have heard this is being improved even further).
Making some changes can feel clunky and manual, but I have seen a glimpse of Elina 5 and it looks fantastic. There are pending changes to the customer portal too, which will be hugely valuable. There is often a cost attached to making needed changes, guess this is typical of most technology providers though.
Claire - thank you for your review. Glad to hear that Elina has become a valuable system to your business and its needs.
Reuben L.
Hospitality, 1-10 employees
Used daily for 1-2 years
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A booking engine solution that cut out the need to constantly update OTA websites. An easy to navigate platform that empowers the user to take full control of their bookings.
Elina certainly saves time when it comes to updating rates and availability. There are many features that give you full control of your bookings and the platform is easy to navigate. There are many tutorial videos that are very informative. The support team is very helpful and always there to lend a helping hand.
No cons were added to this review
Thank you Reuben for reviewing elina
Fabrizio B.
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We run a B&B on the island of Paros, in Greece and we have been working with Vestibule Solutions since the inception of "Elina". Elina is an advanced, comprehensive and flexible tool we use to manage the whole 360 degrees of our business. The system is very user friendly and works alongside us from the moment a customer makes a booking to the moment they check out. Elina is not only an administrative tool but we can also manage our marketing strategies, our finance back-office and a lot more. Furthermore, we believe that another strong value add is related to the excellent "concierge" service we can rely on: competence, efficiency and customer orientation. I strongly recommend Elina
No pros were added to this review
No cons were added to this review
Fabrizio - thank you for the review. Pleased to hear you can rely on Elina for your busniess.
Baiju N.
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Mondo Hospitality team is pleased to work with the Elina team. Elina has streamlined the guest bookings and eased our check-in / check-out process. Coupled with a third party booking engine, we have been able to integrate Elina with our OTA partners for a real time bookings update. The Elina team provide excellent support, any issues / concerns are either addressed immediately or are taken up for consideration (in case we are asking for any reporting structure changes etc.). Overall, an excellent partner to have on board.
No pros were added to this review
No cons were added to this review
Baiju - thanks for your kind review. Glad to hear the positive feedback on Elina and how it has helped your business overall.
Russell L.
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Elina works very well with our STAAH channel management software via an API (Application Programming Interface). Hotels can benefit from a great PMS system whilst being confident in the knowledge all the rates and availability will be uploaded with speed into our channel manger and then on to all the online travel agents. The staff are always friendly and quick to respond to requests and the price is very affordable. Be sure to check them out when looking for a new PMS.
No pros were added to this review
No cons were added to this review
Russell - thank you for the review. Pleased to hear your positive experience with Elina and the team!
Ann S.
Hospitality,
Used daily for less than 6 months
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Decision to go back to previous Channel minder/front desk operator
Liked the support staff....but they were often out of their depth. They tried hard with their training but it was not transparent and very convoluted.
Did not suit a small business using multiple OTAs. Double bookings were a frequent feature, pricing was difficult to change, inputting bookings manually took 8 steps .....lost a lot of business as staff entirely diverted to problem solving