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Escapia

Vacation rental software and guest management system

(5)

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Escapia Reviews

Overall rating

4.5

/5

146

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.01/10

Reviews by rating

Pros and cons

Escapia made setup super easy and has always provided great support while keeping the cost affordable. They continue to release new features and products annually to assist property managers.
We enjoy the self paced online tutorials for training new staff members. We are glad they have streamlined the Glad to Have you product directly into Escapia.
The reservations section is very good, distribution partners, and support is great to communicate with. Trust the software and never reporting for reservations.
It experiences glitches or stops working almost daily. We continuously receive a screen for "server error" or just a grey spinning wheel, that prevents your from doing anything.
Sales representative clueless about the poor performance of the software. System crashes while trainer is demonstrating the software - "hmm, that shouldn't be happening.
Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited.
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146 reviews

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