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eviivo vs ResNexus Comparison

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Overview

Category Leaders

eviivo Suite is an award-winning booking & property management platform. Its ground-breaking technology provides independent...

Category Leaders

See why ResNexus is a top-rated property management software! TRUSTED BY THOUSANDS OF PROPERTIES! https://resnexus.com/comparisons/ ResNexus...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

383

5

4

3

2

1

216

80

24

19

44

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

388

5

4

3

2

1

323

52

7

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with, including the finance/payment teams - great humans.
I found the set up mostly intuitive, helped by the excellent webinar provided. Thr big help was the friendly and prompt support, this really helped reassure me that this was a quality platform.
I believe that we have a great presence on the internet with Eviivo, and as the world transitions back from the Covid-19 issues that we can have another great season.

Pros

The ResNexus team is very responsive and accessible. They are always improving their services to give the best product and support to their clients.
The reporting is a fantastic help to our business - keeping us on track and informed - granting some peace of mind during COVID-19.
The ease of use, the customer service to switch us from our old PMS was great, the daily use of is very easy and the continuing updating and listening to hoteliers of what we need is top notch.

Cons

The program doesn't ask for "City" or "State" of guests so we have no idea where they are from. This has been a problem during the Covid-19 crisis.
We still have not recovered that loss. We will never recover the bookings that were lost during the time we were being shown as sold out.
I'm in risk of having my Expedia.com account suspended because of Eviivo. When there is a problem Eviivo simply doesn't answer you.

Cons

I then phone the platform and it always turns out it was not there fault. Then I phoned resnexus back and eventually they are forced to admit they are making the mistake.
There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment.
I cannot think of anything that I am unhappy with right now.
  • Vendor responds to reviews
  • Last review8 days ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features106
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Auto Update
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Extended Stay
  • Financial Analysis
  • Financial Management
  • For Hospitality Industry
  • For Vacation Rentals
  • Forecasting
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inbox Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kill Switch
  • Landing Pages/Web Forms
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Newsletter Management
  • Online Booking
  • Online Booking Tools
  • Online Payments
  • Online Reservations
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Price Optimization
  • Price/Margin Management
  • Promotions Management
  • Property Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recommendations
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Revenue Recognition
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Status Tracking
  • Survey Builder
  • Task Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Work Order Management
  • Yield Management
  • eCommerce Management
  • Total features144
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Auto Update
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Cash Flow Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Contact Management
  • Content Library
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Design Management
  • Discount Management
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Scheduling
  • Extended Stay
  • Financial Analysis
  • Financial Management
  • For Hospitality Industry
  • For Vacation Rentals
  • Forecasting
  • Forms Management
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inbox Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Kill Switch
  • Landing Pages/Web Forms
  • Lead Management
  • Lease Tracking
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Media Library
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Newsletter Management
  • Online Booking
  • Online Booking Tools
  • Online Payments
  • Online Reservations
  • Order Management
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Pre-built Templates
  • Preview Functionality
  • Price Optimization
  • Price/Margin Management
  • Promotions Management
  • Property Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recommendations
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Revenue Management
  • Revenue Recognition
  • Reviews Management
  • Room Booking
  • Room Inventory
  • SEO Management
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Self Service Portal
  • Shopping Cart
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Status Tracking
  • Survey Builder
  • Task Management
  • Template Management
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Visitor Tracking
  • Visual Analytics
  • WYSIWYG Editor
  • Website Analytics
  • Website Integration
  • Website Management
  • Website Publishing Options
  • Widgets
  • Work Order Management
  • Yield Management
  • eCommerce Management

Integrations

  • Total integrations8
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations3
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

TJ
AvatarImg

Todd J.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

eviivo logo

eviivo

Not a good product - try ResNexus if you want a cheaper price and a MUCH better product

Reviewed 8 months ago

We were forced to use them when our previous service was acquired. Why, why did I wait so long to switch. Just go with ResNexus and forget you even heard the name of Eviivo.

Pros

Collects CC charges without much of a hitch.

Cons

Horrible user interface for guests European lodging paradigm is difficult for most to understand Editing/updating a reservation is a chore and sometimes impossible Clunky, old software - get used to calling customer support Will charge you through the nose if you decide to switch

cl
AvatarImg

carolyn l.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ResNexus logo

ResNexus

Owner Hudson B&B

Reviewed 4 years ago

The best!

Pros

The system is user friendly and it was remarkably easy to transition from RezOvation to ResNexus. Tried Eviivo much to my dismay and Think, no comparison. What has been the best is [SENSITIVE CONTENT HIDDEN] and the technical and immediate assistance available at ResNexus. Best technical support ever.

Cons

There are no features that I dislike. It was relatively easy to integrate other booking platforms, i.e., booking.com and authorize to connect with InnPayment. The integration with bookings is flawless with NO double bookings or charging errors.

Vendor response

Carolyn, Thanks for your kind review. We're glad you found us and are happy to support you and your business.

PJ
AvatarImg

Polly J.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

ResNexus logo

ResNexus

Awesome product for small inn

Reviewed 4 years ago

Love my experience with ResNexus. I like how developers are always working to tweak the product and fine tune it. I have referred you to all that I know and convinced most of the b&b's in Galveston, TX to go with you when Eviivo purchased a product we all used then.

Pros

The flexibility ResNexus offers is amazing. You can set up a variety of reports or create your own. I like the way the booking engine looks and the ability to customize it. Also, throughout Covid-19, ResNexus offered webinars that helped put us at ease and provided ideas to reopen and keep going. They were pretty much my life-line during that time giving me hope and great ideas to keep my customers engaged and keep me busy.

Cons

I would like more flexibility with the calendar and wish that could be what I see when I login. More options with third party integration would be appreciated, as well, i.e. accounting integration with Quicken and credit card processing with Square. I wish your webinars would go back to being informative rather than pushing a third-party's product. And, I miss [SENSITIVE CONTENT HIDDEN].

Vendor response

Polly, Thanks for leaving us a review. We value the feedback of our customers and use it to grow.