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eviivo vs RezExpert Comparison

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Overview

Category Leaders

eviivo Suite is an award-winning booking & property management platform. Its ground-breaking technology provides independent...

Category Leaders

RezExpert is a web-based reservation and property management solution for Campgrounds, RV Resorts, Marinas, hotels and hostels...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

40

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59.95

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

382

5

4

3

2

1

216

80

24

19

43

  • Value for money
  • Ease of use
  • Features
  • Customer support
81%
would recommend this app

4.8

39

5

4

3

2

1

33

5

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

They Listen, they Care, They Help, They are friendly, and they are relatable - genuinely impressed with everyone I have spoken with, including the finance/payment teams - great humans.
I found the set up mostly intuitive, helped by the excellent webinar provided. Thr big help was the friendly and prompt support, this really helped reassure me that this was a quality platform.
I believe that we have a great presence on the internet with Eviivo, and as the world transitions back from the Covid-19 issues that we can have another great season.

Pros

It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.
The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.
It helps in maintaining customer profiles, managing room rates, and ensuring efficient hotel operations, leading to increased guest satisfaction and overall revenue growth.

Cons

The program doesn't ask for "City" or "State" of guests so we have no idea where they are from. This has been a problem during the Covid-19 crisis.
We still have not recovered that loss. We will never recover the bookings that were lost during the time we were being shown as sold out.
I'm in risk of having my Expedia.com account suspended because of Eviivo. When there is a problem Eviivo simply doesn't answer you.

Cons

The inability to modify a site type without losing the history on the screen. E., changing a site from regular to premium or 30amp to 50 amp using the same site.
I don't find any aspect of RezExpert to be erroneous.
It would cut out time with the booking as it is timely over the phone when making the reservation.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features100
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budget Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Check-in/Check-out
  • Client Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Extended Stay
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • For Hostel/Dorm Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Order Management
  • Owner Statements
  • Package Creation
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Pricing Management
  • Private Rooms
  • Promotions Management
  • Property Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rent Collection
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Availability Schedule
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Supplier Management
  • Task Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Vendor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features136
  • API
  • Access Controls/Permissions
  • Accounting
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Bed Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Budget Management
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Central Reservation System
  • Channel Analytics
  • Channel Management
  • Check-in/Check-out
  • Client Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management
  • Dorms
  • Drag & Drop
  • Dynamic Pricing
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Extended Stay
  • Facility Management
  • Facility Scheduling
  • Family Memberships
  • For Hostel/Dorm Managers
  • For Vacation Rentals
  • Front Desk Management
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Guest Experience Management
  • Historical Reporting
  • Housekeeping Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Itinerary Creation
  • Kill Switch
  • Lead Management
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Channel Sync
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Online Booking
  • Online Reservations
  • Order Management
  • Owner Statements
  • Package Creation
  • Partner Management
  • Partner Portal
  • Payment Processing
  • Performance Metrics
  • Permit Management
  • Point of Sale (POS)
  • Price Optimization
  • Price/Margin Management
  • Pricing Management
  • Private Rooms
  • Promotions Management
  • Property Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Updates
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rent Collection
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reputation Management
  • Reservations Management
  • Resource Management
  • Restriction Management
  • Revenue Management
  • Reviews Management
  • Room Availability Schedule
  • Room Booking
  • Room Inventory
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Self Check-In/Check-Out
  • Self Service Portal
  • Single Property
  • Site Maps
  • Site Reservation Management
  • Social Media Integration
  • Spa/Activity Management
  • Supplier Management
  • Task Management
  • Template Management
  • Tenant Portal
  • Third Party Booking
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Utility Billing
  • Vendor Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations8
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net
  • Total integrations1
  • Beyond
  • Breezeway
  • Duve
  • Google Analytics 360
  • Guesty
  • Mailchimp
  • Meta for Business
  • Operto Teams
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • RemoteLock
  • ResortCleaning
  • Revinate
  • SiteMinder
  • Stripe
  • Vrbo
  • Xero
  • Zapier
  • authorize.net