eviivo Features

eviivo

Booking & channel management for hospitality properties

4.67/5 (15 reviews)

eviivo Feature Summary

  • Booking notes
  • Guest management
  • Rate management
  • Multi-property
  • Booking management
  • Automatic confirmations
  • Registration management
  • Guest registration forms management
  • Compliance management
  • Content management
  • Promotions management
  • Website management
  • Website integration
  • Calendar management
  • Color-coded diary
  • Task management
  • Personalized messages
  • Mobile-responsive
  • Template management
  • Customizable templates
  • Electronic payments
  • Channel management
  • Financial management
  • Commission management
  • Credit card processing
  • Discount management
  • Assignment management
  • Activity management
  • Marketplace
  • Third party booking
  • Payment processing
  • Ad hoc reporting
  • Invoice management
  • Billing & invoicing
  • Policy management
  • Guest database

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (33 other apps)
Activity Dashboard (27 other apps)
Automatic Notifications (26 other apps)
Availability Management (28 other apps)
Billing & Invoicing (25 other apps)
Billing Rate Management (22 other apps)
Booking Management (49 other apps)
Calendar Management (45 other apps)
Channel Management (39 other apps)
Credit Card Processing (36 other apps)
Customizable Templates (23 other apps)
Electronic Payments (30 other apps)
Email Templates (24 other apps)
Invoice Management (30 other apps)
Online Booking Integration (37 other apps)
Price Management (27 other apps)
Reporting & Statistics (30 other apps)
Reservations Management (37 other apps)
Room Booking (37 other apps)
Third Party Integration (35 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


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Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


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eviivo Feature Reviews

14 reviewers had the following to say about eviivo's features:

Thierry Sponne

Eviivo allows us to enjoy the benefits of a large group while being a small establishment.

2018-06-21

Pros

The real time management of the planning and this whatever the origin of the reservation. The presence on many sites without having to intervene.

Cons

I do not use the billing tool because we had one before joining Eviivo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria Tagg

In general, very good.

2018-06-22

Pros

having a master calendar which links into the booking channels I need without the risk of double bookings

Cons

find it very difficult to change room prices and get confused by daily rates, evergreen etc. would like to find it easy in order to be much more flexible but afraid to change very often in case it all goes wrong

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Barbara Martin

Does everything I need in a booking system.

2018-06-21

Able to see all booking from all channels. Ease of payment.

Pros

I like being able to make promo codes for marketing purposes, I like being able to use my MOTO System for taking payments.

Cons

I don't like the booking showing up as an alert after you have received and taken payment from another card ok.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Forrest

generally easy to use, can be a bit cumbersome trying to fine tune things but good customer support.

2018-06-21

Easy to use diary, guest database, channel manager.

Pros

Ability to see all bookings in one diary is the best.

Cons

Downtime - if the system is down (as it was earlier this month for almost 24 hours) then there is no way to see checkouts / checkins / how much is owing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Franziska Beranek

Generally good and easy to work with, generally happy

2018-06-24

Pros

Good overview (dairy), easy to make bookings, easy access to guest registrations, last software releases really improved

Cons

Some things are are hard to find (like changing minimum/maximum stays), searching quite a while for things you don't need every day, some overviews are confusing (like since Airbnb is involved, I have a base rate and and Airbnb rate); the App definitely needs improvement, not using it anymore

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Michelle Hudson

Overall the software works well for my business

2018-06-29

Pros

The ability to pre authorise payment, alter cancellation periods, and no double bookings from OTA's.

Cons

when using contact "us form" I have had no reply I asked question if my entries into the Eviivo award had been received but have not had a reply.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee Seel

Up to date real time bookings

2018-06-21

One stop shop

Pros

Simple to operate and keep all my bookings in one place never had a double booking with eviivo.

Cons

Sadly its a shame that there is an ongoing monthly charge even if no bookings have come through but this has been evened out with no charges on direct online bookings

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
lynne mccabe

I love Eviivo changed my life!!

2018-03-01

ALL MENTIONED IN REVIEW

Pros

I can do quick extractable data in spreadsheets and integration with all booking sites.

Cons

support out of hours not great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
chris wickham

Mostly good - complexity of rate calendars not explained well

2018-06-21

Pros

Ability to add notes. Payment status clear and payment processing on time and accurate.

Cons

No replies to some email questions gets frustrating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kim Munro

Eviivo makes my life easier... very intuitive software.. eviivo is a joy to work with

2018-06-21

Pros

Diary is quick easy way to manage multiple OTAs Startup help with training and website development was great Online help chat very helpful and quick Reports to see how business is doing are very useful Promos very easy to setup and pushed out instantly

Cons

The monthly invoice from eviivo is a little difficult to read and reconcile Having to login every few minutes... would like option to stay logged in or for a longer period of timeu

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anthony Burlison

Without this software we would still be in the last century

2018-06-21

Reaching a global audience

Pros

The software links me to every booking site that advertise on our behalf.

Cons

Currently the only downside to this product is the live chat which can take a little too long as the staff are dealing with more than one person.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hazel Goldman

Not just a software. Eviivo is a great team , ready to help,just what my small Guest House needs.

2018-06-25

Pros

Easy to use and great reports available.

Cons

I am probably not using all the software to its maximum for my business; but this is my fault not theirs. I need to invest a little more time in using the software which will save me time in the longer run.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gordon Chalmers

make working with eviivo very simple

2018-06-21

ease of use

Pros

The software is easy to understand and to normally a non user very simple to use.

Cons

It would of great assistance if we could highlight on the daily diary , bank holidays, public holidays, christmas and new year ho

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jjill Dunn

EVIIVO is fast, efficient and user friendly. Customer support is excellent. Highly recommended.

2018-07-03

Pros

Any problems, customer support is easy to contact either by phone or via the virtual helpdesk which really does work and is quick!

Cons

We are not very technical, but have found anything we are not sure about, there is always someone on hand to assist you. So really there are no cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more