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All-in-one online hotel management software
eZee Absolute Reviews - Page 11
283 reviews
Recommended
Balaprakash A.
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Though i liked the produce, Customer service is very very poor. 1. Live chat - Not responding quickly 2. They are wasting our time and not resolving our issues. As of now I had 3 such experience.
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Hello Balaprakash, Thank you for sharing the feedback with us it helps to keep our team on toe. We deeply regret that you had to face delay in getting the response and answer to your query. We studied the case in detail to find out that you were connected with out live chat support executive who was communicating with the QA department about your query, which ultimately resulted in the delay of response. However, we understand that Mr. Hardik from our cloud deployment team contacted you in week of 20th Feb 2016 and answered to all queries you had with eZee system and we are sure now everything is working at par. We would also request in future if you have any queries regarding cloud products, you can directly email us at cm@ezeetechnosys.com Regards, Team eZee
Rohit S.
Used daily for less than 6 months
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worth it, value for money, great sales team was so helpful & most of all great support team. Satisfied overall
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Hi Rohit. Thanks for appreciating our teams and taking your precious time to rate us.
Marco G.
Hospitality, 1-10 employees
Used monthly for 6-12 months
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It provides great flexibility as far as room configuration/rates/availability User support is usually quick to reply to emails
The user interface is poor. The menus and options are not intuitive, making it hard to navigate. If I don't use it for over a month I always need to check my notes to know how to get to the right page.
Hi, Thank you so much for your feedback. We promise to impart our best services. Also, we will surely consider implementing your suggestions. Meanwhile, please send us your valuable suggestions at cm@ezeetechnossys.com. Regards, Team eZee.
Dennis H.
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With a software like Ezee Absolute you don't have to worry about your room. It's all very clean and easy to see at a glance. Connect it to the channel manager and you won't ever have a double booking from the OTA's. Connect it to Burrp (POS), and sending the bills from the restaurant to the room bill is a breeze.
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Hi Dennis, Can't thank you enough for the amazing review you gave us. Its clients like you that make us want to dig deeper and offer you the best there is. Regards, Team eZee
Arni S.
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Pros: Really easy to use; any employee can learn and use the basics of it within a couple of hours. Safe and controlled. Even though there is no need to use the customer support often, they are there to offer professional help 24/7 within minutes.
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Hi, Thank you so much for your feedback. It gives us immense pleasure to see that you are having a great time using eZee Absolute. We promise you to deliver the best services. Keep spreading the word around :) Regards, Team eZee
Bijesh T.
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very easy in communicating the sold out and occupancy details with our Travel agents. Staff is much dedicated to solve all the problems (if any) of the customer @ any time. Good job by the entire team.
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Hi Bijesh, Reviews like this are so energizing, it helps us put more effort in our service to our clients. We are very happy to know that you like our services and products. On behalf of the entire team, thank you so much for your kind words. Regards, Team eZee
Shree dhar B.
Hospitality, 1-10 employees
Used other for less than 6 months
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still have to work on commitments given to customer still lots things have to improve dont think everything is money give best services in less amount of money still have to work for making software easy
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Hello Shree Dhar, Thank you for your feedback. Customer satisfaction is the most important for team eZee. Please mail us at cm@ezeetechnosys so that we can make sure that all your difficulties are addressed rightly. Also, we update our software frequently to make them as user-friendly as possible. In case, you have any question regarding the software, you can reach out to our 24x7x365 live support. Regards, Team eZee
Anat P.
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Friendly use but difficult on configuration
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Hi Anat, We are glad that you found our product friendly. I am assuming that you found the configuration difficult since you may not have been thorough with the on boarding and training. We would like to know more about the difficulty faced by you. Kindly write to us at cm@ezeetechnosys.com so that we can take necessary steps to satisfy our valuable clients. Regards, Team eZee!
Molly C.
Hospitality, 51-200 employees
Used weekly for less than 6 months
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staff is so efficiency and helpful. for example Krunal
with the training video and live support
the changes session can combine : Update Log & Audit trail
Hello Molly, Thank you for praising Krunal and the entire support team. We're glad that eZee Absolute is working very well for you. Also, we would surely work on your suggestion regarding the training sessions. If you have any suggestions regarding the our software or our services, please keep them coming at cm@ezeetechnosys.com. Regards, Team eZee
Katerina C.
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Our experience of working with the system exeeded our expectations, we enjoy every minute working with this professional and customer oriented company!
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Hey Katerina, We appreciate you taking time out to review us. Our team strives to offer an efficient and personalised service and we are glad you are happy with it. If you ever need anything, we are here for you. Regards, Team eZee
Vasnshul C.
Retail, 1,001-5,000 employees
Used weekly for less than 6 months
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Multiple features Ease of usage Dashboards
Old looking frontend Less graphics and tutorials
Hi Vasnshul, Thank you for your feedback. We're glad to know that our hotel software is simplifying your work. Regarding your cons, be rest assured that we're constantly working on improving your experience by upgrading our solutions. We will surely look into your suggestions. You can send any more of your suggestions to cm@ezeetechnosys.com. Regards, Team eZee.
KK N.
Hospitality, 11-50 employees
Used weekly for less than 6 months
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Ease of use, features and functions, team support especially representatives are great.
Some times the Absolute online system loading slowly.
Hello KK, It is advisable to use eZee Absolute with updated internet browser and stable internet connection. Besides, we would surely take the important measures from our end. If you face any difficulty, contact our 24x7x365 live support or speak with your account manager. Regards, Team eZee
Julian S.
Used weekly for less than 6 months
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It has quite a bit of features, also the support team is timely, friendly, and patient even with minor issues.
The interface can be pretty counter-intuitive. And sometimes there are round-about ways to get what you need done.
Hi Julian. Thanks for appreciating our support team, we have passed on your regards to them and they are excited as well to hear from you. Regarding the cons, we are sorry to hear that you are facing some difficulties with the interface and found it somewhat difficult to use. We kindly request you to reach us on our 24x7 support or write to us at cm@ezeetechnosys.com with further details on this. We will like to work with you to resolve all your concerns. Also, let us know if you will like to get more free training for yourself and your team. Thank you. Best Regards, Team eZee.
Girish N.
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I found it very easy to understand and functions very fast.It is very easy to train new joined and make them feel like to work at comfort.
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Hi Girish, Our software is created to make our client¿s work more productive and effortless. Thank you for your feedback. Keep writing to us! Regards, Team eZee
Mohammad N.
1-10 employees
Used other for less than 6 months
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Excellent product
Easy to use, features are very helpful, I recommend this software for all hotels, thank you for the Ezee team
Nothing, I use the trial version, and it meets our business needs, I recommend this software for all, try it and then judge
Hi, Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We promise you to keep imparting our best services. Keep spreading the word around. Regards, Team eZee
sli n.
Food & Beverages, 11-50 employees
Used daily for less than 6 months
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cloud based access anywhere. mobile access
declining inventory on allocating the room list
Hello Sli, Please contact our 24x7x365 live support for your problem. They are the best people to give you the right solution or you can even speak with your account manager about the same. Regards, Team eZee
urvashi s.
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pros easy to use. manages all the channel partners efficiently.
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Hello Urvashi, We are glad to receive your review and to know that the software is helpful in managing all the online sales channels efficiently. Thank you so much for your kind words. Regards, Team eZee
Helen S.
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Day by day ... it gives me the feeling that every day there is something new to discover.... The team is ready 24/7 to help and solve all the issues ...
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Hi, Thank you so much for this amazing feedback. Keep spreading the word around :) Regards, Team eZee
Ali A.
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eZee Absolute is a great Cloud PMS , easy to use, easy to implement, we are using it for 4 years now and we are very satisfied with it
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Hello Ali, thank you for your review. We assure to continue imaprting you best solutions and services furthur. Regards, Team eZee
Yashpal r.
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The software is good and systemised
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Dear Mr. Rathee, Thank you for your compliment and we glad that we are able to fulfill your requirements. It is truly our pleasure to serve you, if you ever need any assistance please don't hesitate to contact us. Regards eZee Technosys
Dharamvir S.
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Its My first time eZee Absolute experience for Demo its very simply with all feature Thanks to all eZee Team for nice behavior & co-operative .
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Hi, Thank you so much for this amazing feedback. Keep spreading the word around :) Regards, Team eZee
HIRAL V.
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Love that I can access it remotely
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Hello Hiral, Thank you for writing the review for us. Yes, the feature of remote access was added for convenience of our valuable clients. We are glad that you enjoyed our services. Keep writing to us! Regards, Team eZee
BOTELLA E.
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Ezee Absolute is a great product. Have a multiple possibility for manage a Hospitality and gain time about that.
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Hi, Thank you so much for your feedback.Keep spreading the word around :) Regards, Team eZee.
NANIBABU G.
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the team support was excellent....especially 24X7 TEAM SOLVED MY PROBLEMS ALL THE TIME . GOOD JOB KEEP IT UP
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Hi, Thank you so much for your review. We promise you to keep imparting our best services. Regards, Team eZee
Sophara S.
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I am first time for part of my career to deals with a good PMS software with eZee. Thank you so much.
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Hi Sophara, Thanks for the appreciation. Keep sharing your experience with us. :) Regards, Team eZee!
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