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All-in-one online hotel management software
Recommended
Pragna D.
Used daily for 2+ years
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There are lot many things that we love in EZee absolute few of those are like in built reports for revenue and reservations
No cons were added to this review
Hi Pragna. Thanks for sharing the feedback. Regards, Team eZee.
Harjit K.
Hospitality, self-employed
Used daily for 6-12 months
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We are happy with the software
The customer service and technical support is the best feature of this company.
I am not an experienced user and am not even using all the features. I cannot think of any flaws.
Hi Harjit, Thank you for this amazing feedback. We assure you that we'll keep up to our promise forever, and keep providing you the best service. Regards, Team eZee.
Ridwaan K.
Used daily for 6-12 months
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I enjoy the eReservations aspect of the system and the ability it gives my clients to book online and in advance. Full training was provided as well as live support which helped us to get the systems fully operational in a very short time span.
So far I have not found any aspects of the system that I do not like, it has been easy to use and implement.
Hi Ridwaan, Delighted to know that you are enjoying using our software. Thank you for a positive review. Best Regards, Team eZee.
murtaza h.
Used daily for 6-12 months
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easy to operate and we add rates and inventory is very easy and also see all the privours booking is easy
all other features like setting , revenue are useless and we not use a single to it so please remove it .
Hi Murtaza. Thanks for taking time to rate us. All features we provide adds some value and are explored by different users overseas. You should reach your dedicated account manager on cm@ezeetechnosys.com so that he/she can explain you how important these features are and how they can help you. Regards, Team eZee.
Sonu C.
Used daily for 1-2 years
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The people who work on ezee they takes action very which is very good. also the support staff is very helpful.
Hi Sonu, Thanks for admiring us! We have passed your regards to Krunal, and he felt much inspired by your words. Clients like you inspire us to do more. Write to us at cm@ezeetechnosys.com for anything you might need. Regards, Team eZee.
Sameera A.
Used daily for less than 6 months
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We migrated from Ezee front desk to Ezee absolute and huge differences have been seen. I can access it from any machine apart from my physical machine because it in cloud based.
Full support from Ezee in many sources like skype, youtube, whatsapp and from the system anytime. Full credits go to our rep from Ezee for the good and Satisfying support that she has been providing.
Sometimes it is slow to load and redirect to another page. We would appreciate if the system would work even faster.
Hi Sameera. We are excited to see your review here. Thanks for taking time to rate us. Regarding the cons, since its cloud based solution it is dependent upto many extent on the internet speed. Regarding redirect to another page we have not known any such issues. If you face it again the please reach us on live support or to your dedicated account manager so that we can look into it and fix it. Best Regards, Team eZee.
Sergey L.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
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Localization of eA for Russian market.
Functionality, big list of reports, marketing features.
Complicated settings, it's hard to understand how some features work, complicated foreign language settings.
Hello Sergey, It is quite easy to get along with the settings in eZee Absolute. You can follow our tutorial videos on YouTube or speak with our 24x7x365 live support. You can even contact your account manager for a detailed software training. Regards, Team eZee
Pramod N.
Used daily for 6-12 months
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Ezee absolute is cloud base front desk management is all best feature is dirct booking receive in absolute.
its room lock and show booking status & guest database inventory report sale report and also good guest review .
Hello Pramod, Thank you for your review. We are glad that you find eZee Absolute easy to use and that you are able to manage your operations better. In case you get stuck somewhere, you can contact our support team anytime around the clock. Regards, Team eZee
Parvez B.
Hospitality, 11-50 employees
Used daily for 6-12 months
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I have been using different software before using E-zee and I am happy and Found myself out of every headache since i used E-zee . I can say that Ezee is, User friendly, Excellent and Complete in every manner.
Detailed reports of every thing and Any time.
Nothing, its is just complete.
Hi, Thank you so much for this great feedback. It is an absolute delight to serve customers like you. We promise you to keep imparting our best services. Keep spreading the word around. Regards, Team eZee
Md Anwar H.
Hospitality, 201-500 employees
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It's quite good but recommended software. Easy use and handy feature PMS system for hotel and resorts.
I like very much about this software Graphical User Interface. Very easy and user friendly feature and handy
For low budget property this is the best PMS system to take where you can get the lots of integration
Hi Md Anwar, Thank you for your feedback. We're glad that you find eZee Absolute user-friendly and a perfect fit for your hotel. Thank you for your recommendation. Keep spreading the word around. :) Cheers, Team eZee.
Halima A.
Medical Practice, 501-1,000 employees
Used daily for 6-12 months
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I would choose another channel manager because they update the software and change it like 360 degrees form night to day all the time
Many features for all the hotel admin Connect with almost the most OTAs on the market Have a 24/7 support
If one of the rates is not ok because of any reason like an OTA discount everthing get wrong Not so user friendly for the hoteliers Many features that are for the same use Not a pretty interface One of the most expensive channel manager The support team is on India so the english is really confuse sometimes
Hi Halima. Thanks for the review. We have rolled out only one major update in past few months and that was a complete revamp. Most hotels loved the new version, while the old version is still available for those who prefer. We are sorry that you have faced issues in updating prices, in that case our support team and your Account Manager in particular would have helped in resolving the issues. Also, we are sorry to hear that you have faced issues in communicating with our support team. Please write to us at cm@ezeetechnosys.com or reach us on our 24x7 live support if there is anything we can be of further help. Regards, Team eZee.
Yaroslav V.
Hospitality, 11-50 employees
Used daily for less than 6 months
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increased the occupancy rate and decreased the overbookings
Highly customizable according to business needs, excellent technical and informational support. The possibility to switch between the properties. The mobile application is very helpful
Takes some time to select the features you need and to learn how to use them all. Lack of the option to block or assign the room directly from mobile app
Hi Yaroslav. We are delighted to see your review here. Regarding the cons, like most PMS softwares, our PMS also has a learning curve and to overcome we offer unlimited training for free. We even make short DIY youtube tutorial videos for the same. We appreciate your your feedback on the mobile app and we are working on the app to include the comprehensive hotel operations like the ones you have suggested and even more. Do stay tuned to the app updates. Regards, Team eZee.
Leslie C.
Used daily for less than 6 months
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Most of it a quite useful, managing the rates and inventory all at once. Frontdesk, centric are easy to use, checking reports and monitoring our daily operation easily.
some features are not to our requirement - such as getting individual report of each room unit. That plays an important role in our business - vacation rental management, where we report to each individual owners of the property units. Managing some changes of settings would be great if all properties can be done at once.
Hi Leslie, it's great to see your review here. We'll share your appreciation with Parth. We've noted your suggestions and passed to the concerned team. We'll definitely do our best to cover each aspect of your vacation rental management in our solutions soon. Keep sharing your feedback at cm@ezeetechnosys.com. Regards, Team eZee.
Indhu M.
Hospitality, 1-10 employees
Used daily for less than 6 months
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Its hepled us with a lot of back office stuff. Good apps for financial records and accounting eg.recons.
Very informative. Good back and front office apps. Can be accessed from mobile and remotely. Good record keeping apps
Not user friendly. There are too many clicks to get into an app. Some functions are duplicated. The user end is very complicating
Hi Indhu. Thanks for taking time to rate us. We have tried to make our products extremely user friendly for our users. While some may require to perform certain operations in a definite way, some may prefer to do it without much ado. That may be the reason of you facing too many clicks to get in the app. However, we are constantly working to come up with the easiest way to perform operations. if you have a way of getting things done quickly with fewer clicks; we welcome your suggestions at cm@ezeetechnosys.com. Regards, Team eZee.
sukanya k.
Hospitality, 11-50 employees
Used daily for 1-2 years
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Thank for you helpful. When we have a problem, ,it easy for tell to your staff by live support. It easy to used.
No pros were added to this review
No cons were added to this review
Hi Sukanya, We are glad that you are finding our solutions easy to use and eventually getting benefited by it. Do keep sharing your experience. It helps us to analyze our efforts in an objective way. Regards, Team eZee
Margret K.
Used daily for less than 6 months
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How user friendly it is. The fact that it is Cloud based and I can work from wherever I want in the world. Grate customer report.
There are a few things I would like to see improved: The possibility that it's possible to search for a voucher number When making a group booking I would like the reservation card to open directly, it is time consuming to have to search for the reservation again to finalize the booking each time you make a reservation. That it is possible to have a group name and then name for each individual of the group at the same time
Hi Margrét, thank you for your feedback. We regret the inconvenience caused. We suggest that you get in touch with your account manager, as they will be able to guide you with the best possible solution for your cons. Regards, Team eZee.
Jayesh J.
Hospitality, 11-50 employees
Used daily for 6-12 months
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Best for management n accounting
Booking management it was very simple to use and can be done by anyone
The night audit, which can be made little more simple
Hi Jayesh, Thank you for your feedback. We're glad that you're finding our solutions simple to use. We'll surely pass your suggestions to our team. We look forward to serve you with even better solutions and services further. Regards, Team eZee.
Oliver I.
Hospitality, 51-200 employees
Used daily for 1-2 years
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User friendly and very comprehensive, easy to integrate and connect and easy to train
No cons were added to this review
Hi Oliver, Thank you for this great feedback. Keep spreading the word around :) Regards, Team eZee
Gabriela A.
Used daily for less than 6 months
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I like they have chat support and helped me today was awesome. It has many useful functions And good analytics which is super important for revenue management tasks. Having basic metrics as soon as you log in, on the dashboard is great.
I have to say is not super user-friendly because with other systems you normally can do everything intuitively on your own.
Hi Gabriela, Firstly we would like to apologise for the inconvenience caused. Our efforts are constant in making our products more and more user-friendly for you. You'll surely see some transformations from time to time. However, we insist you take a full-fledged training of eZee Absolute so that you get along well with the software. If anything else, please get in touch with your account manager, who'll be the best assistance in this case. Regards, Team eZee
Semugaza A.
Used daily for 6-12 months
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I can manage all the Rates/Inventory and the Bookings from one place, like Expedia and Booking.com from one portal.
Nothing as of now, because I am still learning the software but this eZee Centrix is works much better then other Channel Managers..
Hi Semugaza, it's great to see your feedback here. In case you're stuck somewhere, our 24x7 live support team is always there at your beck and call. Regards, Team eZee.
VISHAL K.
Hospitality, 1-10 employees
Used daily for 6-12 months
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NA
We would like to thanks Ezze absolute for making task easy .
While using software we have never face any problem .
Hello Vishal, Thank you for your feedback. We are glad that eZee Absolute is working very well for you. We promise to provide you with our best services. If you have any suggestion regarding our solutions or services, please send them to us on cm@ezeetechnosys.com. Regards, Team eZee
surendran N.
Hospitality, 51-200 employees
Used daily for 1-2 years
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Very easy to use and best services from care team.
Till not get any issues from ezee solutions
Hello Surendran, Thank you for your feedback. We assure to keep imparting our best services. Regards, Team eZee
Sushil B.
Hospitality, 11-50 employees
Used daily for 6-12 months
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It is very user friendly and highly recommended.
some times slow and cookies issue and printing
Hi Nilesh, Thank you so much for an amzing feedback. We keep working on enhancing our software for better user experience. It would be great if you can write about the issue in detail on cm@ezeetechnosys.com Our team will keep them in consideration for future updates. Regards, Team eZee
Hariprasad C.
Hospitality, 51-200 employees
Used daily for 6-12 months
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Ease of Use, True value for Money, best Customer support anytime.
Good Customer support,Quality product,Easy to use,these are best features to love eZee ,I have tried many POS and Channel Manger , Ezee is really recommendable for anyone
No cons were added to this review
Thank you Hariprasad for your amazing words and recommendation.We take pride in simplicity of our solutions. Stay in touch and say hello to us at cm@ezeetechnosys.com. Best regards, Team eZee.
Bhushan P.
Hospitality, 1-10 employees
Used daily for 6-12 months
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It is very user friendly and easy to train new staff members.
Nothing. The software works flawless. There are some bugs at times but they are fixed within no time.
Hi Bhushan, Thanks a lot for such great words. It feels great to know that you're finding eZee Absolute so user-friendly. We promise you to provide you with the best services even further. Cheers, Team eZee.