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eZee Absolute

All-in-one online hotel management software

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eZee Absolute Reviews - Page 9

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307 reviews

Recommended

KK
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Kathryn K.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It is great for our business that we have a fully hosted system and can access it from anywhere!

Reviewed 6 years ago
Pros

It is a great advantage that we can integrate all our processes and it allows us flexibility in running our business remotely. I enjoy the competitive advantage that the hosted solution gives us.

Cons

I would liked to have started the process with reporting and worked backwards as I may have worked differently. It has taken a bit more time to achieve the seamless reporting I need as there are many reports.

Vendor response

Hi Kathryn, It is so kind of you to write about us. Talking about your cons, the duration of getting your hands down easily on software differs from person to person as well as the way in which you adopt the software. If you still are stuck somewhere, then you can contact our support team or get a full-fledged product training. Regards, Team eZee.

KM
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Kerry M.

Hospitality, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Brilliant customer service

Reviewed 5 years ago
Pros

The customer service and ease of use. We have been dealing with [SENSITIVE CONTENT HIDDEN] most of the time and his customer service is the best I have ever come across. Nothing is too much trouble. [SENSITIVE CONTENT HIDDEN] has also helped us on the live chat and also [SENSITIVE CONTENT HIDDEN].

Cons

Nothing comes to mind. Perhaps the fact that we have not yet been able to connect the system with our restaurant software but [SENSITIVE CONTENT HIDDEN] is still trying to correct this.

Vendor response

Hello Kerry, Thanks for praising our support representatives and the entire team. We will surely try our best to connect eZee Absolute with your restaurant manager. We promise to impart you our best services. Regards, Team eZee