eZee Centrix Features List

eZee Centrix

Online hotel channel manager

4.65/5 (153 reviews)

eZee Centrix Feature Summary

  • Channel analytics
  • Reseller management
  • Rate management
  • Yield management
  • PCI DSS compliance
  • Channel management
  • Multi-channel management
  • Distribution site management
  • Automatic room rate updates
  • Stop sale management
  • Foreign currency rate updates
  • Booking management
  • Discount management
  • Multi-currency
  • Multi-language
  • Email tracking
  • Automated email scheduling
  • Mobile friendly templates
  • Competition monitoring
  • Reporting & statistics
  • Visitor statistics
  • Guest statistics
  • Calendar management

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (32 other apps)
Activity Dashboard (26 other apps)
Automatic Notifications (26 other apps)
Availability Management (27 other apps)
Billing & Invoicing (25 other apps)
Billing Rate Management (21 other apps)
Booking Management (48 other apps)
Calendar Management (44 other apps)
Channel Management (38 other apps)
Credit Card Processing (34 other apps)
Customizable Templates (23 other apps)
Electronic Payments (29 other apps)
Email Templates (24 other apps)
Invoice Management (29 other apps)
Online Booking Integration (37 other apps)
Price Management (25 other apps)
Reporting & Statistics (29 other apps)
Reservations Management (37 other apps)
Room Booking (37 other apps)
Third Party Integration (34 other apps)

Mobile apps

iOS App


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eZee Centrix Feature Reviews

25 reviewers had the following to say about eZee Centrix's features:

Anonymous
A verified reviewer

good cloud product for hotel

2018-05-15

Pros

one platform we are using OTA Management & Hotel Web Site booking engine management.

Cons

in starting some difficult for using, but if know about this software features , we are using simple way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hello,
We are happy to hear from you and are glad that you are satisfied with the working of the software.
We would like to assure that our support team is always on their toes to help you at any moment you need us.
Regards, Team eZee.

Read more
Amit Sharma

Till date my GDS not working kindly check..

2017-05-24

Easy management of OTA

Pros

easy to use , have functionality that can update the rates for entire month at once also the room availability.

Cons

GdS integration not happened till date after lot manali follow ups, sometimes inventory goes in the negative.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hey Amit, thanks for writing to us. We analysed your concerns and got to know that your GDS connection is already live, just some updates are remaining on your part to complete it. You can get in touch with your account manager at eZee and she¿ll guide you further. And for negative inventory, is it possible for you to tell us the calendar date when you faced it? Please connect with us at cm@ezeetechnosys.com and we can take care of all your queries.

Read more
SHASHANK SINGHAL

Value for money

2018-02-06

better inventory management

Pros

It helps maintain your OTA bookings easily.

Cons

Its complicated to update rates, as well as the support i recieve in case of any problem is not upto mark.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Shashank. Thanks for taking time to review us. We have recently launched new features in centrix including quick updates. I hope with this you are no more finding it complicated. We are sorry to hear that you had faced issues in getting quick support. You can always write to us at cm@ezeetechnosys.com if you face similar issues or reach out to your dedicated account manager. We hope to offer you much better support on our 24x7 live support. Regards, Team eZee.

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pranav maniar

Experience as far as very good

2018-02-09

Pros

good for normal operations it has plenty of features but there is still a large room for improvement the good user interface support from the technical team is good while implementation and thereafter.

Cons

ease to use the software can be improved dashboards and presentations of information can better you should incorporate shortcut keys so we can switch to various reports etc easily some advanced features or modules like club management etc are missing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Pranav. Thanks for taking time to review us. We are glad to know that you have found our system to be feature-rich, user-friendly and support helpful. Regarding the cons, we have recently released an update that enables quick rate and inventory updates. We keep improving our products and roll-out updates frequently. We have passed on your feedback to our development team and they will consider your suggestions. Thanks, and please keep sharing your suggestions on product improvements at cm@ezeetechnosys.com Regards, Team eZee.

Read more
Essau Pwelle

The Support team from eZee Centrix are top to their expertise and can count on them...

2018-01-17

managing Inventory , Rates Parity, and Auditing Management

Pros

The easiest way to use it even for training some one for PMS's since our hotel started to run, we became the user of the eZee and it has been working very well and easy to adopt to it.

Cons

It is a new products in the market, but there is a room for improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Essau. We are glad to have you onboard for over 2 years. We constantly strive to improve ourselves, you should write to us on cm@ezeetechnosys.com if you have suggestions on the same or reach us on our 24x7x365 live support. Thanks, Team eZee.

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Edwin Fernandes

Mostly used this software to update inventory and Stop Sell.

2016-02-16

'Booking Source Wise Reservation Statistics' Report doesn't produce any data.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Edwin,

Thank you for the review, we appreciate you taking the time out to do this for us.

We looked into your query and realized that you are not able to view 'Booking Source Wise Reservation Statistics' report because this report is only available when you have activated the booking source option in the booking engine. If you wish to view this report, please contact us on cm@ezeetechnosys.com and we guide you through the configuration process

Regards,
Team eZee

Read more
HIRAK ROY

Working with eZee for about 6 months.

2018-05-07

There analytics and booking engine statistics helped us a lot to understand our customer search and our worldwide recognition among the customers.

Pros

The first thing that I love about eZee is there 24/7 support which helps me at 2 am in the night also. 2nd their channel manager and booking engine page UI is excellent and the analytics, data and booking engine statistics are also very good.

Cons

PMS is not at all about ease of making a reservation. The booking engine widget can be better, they charge a huge amount for integrating something new with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Hirak. Thanks for rating us. Regarding the cons, we are sorry to hear that you did not find our PMS user-friendly. Like every PMS software it has a learning curve and to overcome that, we offer free unlimited training. You can always take benefits of the same. To be able to send SMS, you need to connect with your account manager and get the integration with the SMS provider. We support many SMS providers which are optimally priced, and our preferred partner MSG91 offers free 5000 SMS when you signup with our reference. Have a suggestion? Please email us at cm@ezeetechnosys.com. Regards, Team eZee.

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Ferry Susanta

Great Service, the account manager are very friendly, quick respon . Big Thanks for Parth pol :)

2018-05-15

I gained the trust of the owner and really helped to raise the occupancy of the hotel.

Pros

Innalityc Report is very informatic report with this report i can easy to Analyse progress and Booking performace

Cons

Yield Manajemen : help me to manage the best rate to each OTA .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Ferry, we're extremely happy to see your review here. Parth is pleased to see that you're happy with the assistance he provided. We're sure that eZee Centrix will benefit you much more with time with happier guests and increased revenue. If you have any queries, Parth and our 24x7 live support is always ready to help. Regards, Team eZee.

Read more
EUGENE BOTELLA

It is an a good software for manage Inventory (i win time)

2016-01-30

In my case, Chanel Manager and eZee Reservation is a same think.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Dear Eugene,

Thank you for taking the time to review us and giving such a positive feedback.
Just to let you know, the Channel manager and Reservation are 2 different solutions, there are few features designated for channel manager and some only for the booking engine. However, for your ease of use we offer single access panel for eZee Reservation & eZee Centrix so that you don't have to juggle between multiple login panels.

Furthermore, regarding the different inventory management for booking engine and OTA, we do offer that service. You can simply drop us an email to cm@ezeetechnosys.com and our support team will take care of your query.

Regards,
Team eZee

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Kaviyarasu Venkatesan

This software saves time instead of updating my inventory sperately on each ota dashboard

2018-05-30

Easy to acces my booking and helps to improve my bussiness

Pros

The way of updating bulk updates which is mostly helpful and saves my time instead of updating it each and everything separately

Cons

Reports and statistics helps me to improve my bussiness very well and the recent bookings and pending rooms were listed out in my dashboard

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Kaviyarasu, Glad to see your review here. In case you're stuck somewhere, our support team is always at your service. Regards, Team eZee.

Read more
Pragna Desai

Very user friendly

2018-01-23

Pros

The most I like about this software is yield set up functionality which is very useful tool for revenue management

Cons

The new version of eZee centrix doesn't look very mobile friendly if there is an iOS/ Android app it will make it easier for urgent close out and rate updates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Pragna. Thanks for the ratings. Regarding the cons, we already have a mobile app available for both Android and iOS. Please visit our website http://www.ezeecentrix.com/ for the same. Also, you can reach us on our 24x7 live support with your mobile device details so that we can fix the issue for you. Regards, Team eZee.

Read more
Nilesh Bhansari

The on-boarding process was really quick & easy

2018-05-03

can manage my rates & availability across channels easily.

Pros

The process was quick & easy.

Cons

The pricing needs to revised considering the small hotels which wants to use the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Nilesh. Thanks for rating us. Regarding cons, we do have tiered pricing on the basis of room slabs and the number of rooms you've got. If you have any confusion on this regards, please contact our sales team. Regards, Team eZee.

Read more
Amit Jaisinghani

Easy and Practical!!

2018-05-23

Pros

Enough features and reports help you adjust rates and maximise your return and also helps focus on the channels which give you max bookings

Cons

I have to change the availability for 10 days at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Amit, Glad to hear on how eZee Centrix is helping you out in your hotel business. We do have the facility of hotel distribution for longer periods. To know more about it, you can contact your account manager. He'll be able to guide you aptly. Best Regards, Team eZee

Read more
Daniel Fridriksson

Extremely easy to use software.

2018-05-25

Pros

Ezee Centrix simplifies the process of updating and maintaining the most competitive rates. It also helps inventory management and gives you a great overview of you property.

Cons

It is hard to find any cons about this software, as whatever you have an issue with, Ezee is quick to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hello Daniel,
Thank you for the review.
We are glad that you are finding eZee Centrix helpful and it's simplifying your inventory distribution. In case you have some query, do reach out to your account manager.
Regards,
Team eZee.

Read more
Margrét Kjaernested

My over all experience has been very positive so far

2018-05-25

Pros

The concept of being able to control all rates in the same place is excellent and leads to a more effective revenue management

Cons

That is cloud based (therefore it can be slow) however it is very handy that you're able to access it anywhere due to the fact it is cloud based.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Margrét, We are so happy to see your review here. We are trying to resolve your concerns regularly optimizing eZee Centrix. Since the performance of our solutions also depends on internet connectivity, we suggest you to contact your service provider as well for the speed issue. Meanwhile, our support team is always there to solve your queries if any. Regards, Team eZee.

Read more
Jun Woo Kim

Affordable & User Friendly

2015-03-23

All updates are recorded live and updated to travel booking channels right away.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sharyn Brinker

My experience with this software has been average, like all software is has its pros & cons.

2016-06-02

Secure Credit Card info Cons: Booking engine not flexible with setting up number of Adult and number of child.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Sharyan,

You are a valuable client and your views matter to us. Over the years, eZee has earned a reputation for providing seamless IT solutions for the hospitality industry. Under the supervision of industry experts, we create products that are user-friendly and eventually eradicate the complexities. In your case, it appears more like a training issue as the system is new for you. Your dedicated account manager will get in touch to discuss about the particular issue that is bothering you. Additionally, you can also contact us at cm@ezeeetechnosys.com.

Regards,
Team eZee!

Read more
Luis da Silva

A great Software system to mange Inventory.

2016-02-02

We would recommend to all Hotels who have online sales of room inventory !

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Dear Luis,

Thank you so much for such a encouraging words about us.
It is clients like you who make us want to work harder on providing an efficient and personalized service and we are glad you are happy with it.
If you ever need anything, we are here for you.

Regards,
Team eZee

Read more
Judy Khoo

Good for simple needs

2016-03-25

We sometimes gets two booking (and this messes up inventory) when an original booking is modified by a guest who wants to change their credit card information.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Dear Judy,
Thank you for the review.
Addressing your concern for bookings,you get notification for both new and modified bookings to easily identify the modification.Additionally,you receive the booking twice because the OTA itself sends as 2 new bookings.In case this issue prevails,please contact us and we can get in touch with the OTA to get it sorted.

To resolve the payment problem,please share the booking Id on 'cm@ezeetechnosys.com',so that we could look into the matter deeply.Besides, some hindrance with configuration settings may also cause this.Kindly provide us with some transaction so that we could make necessary configuration settings in your account.

Furthermore,our dedicated team of account managers handles mappings for our clients.If you require any communication with them, please share your views by sending us an e-mail on 'cm@ezeetechnosys.com' or easily schedule a Skype session for the same.

For any future assistance,contact us anytime.
Regards,
Team eZee

Read more
Jigar Thaker

Great

2018-05-14

Pros

The services this software provides like OTA management, demand forecasting, revenue details etc. with constant support from the staff.

Cons

We are using it past 5 months, we haven't faced anything that we didn't like. We hope our experience remains same.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Jigar, we're glad to see your review here. We assure you that your experience with us further will get better. If you've got any suggestions, you can always reach out to us at cm@ezeetechnosys.com. Regards, Team eZee

Read more
Naved Khan

Best Channel manager we have used till now.

2018-05-17

Pros

The bulk update feature is better than others

Cons

Ezee must also start a partnership with some of the payment gateways for easy configuration for booking engines. 4.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hello Naved, thank you for your kind words. To address your cons, we can definitely assure you that we're making the product more user-friendly for you with new features coming up everyday. We have ready integration of our booking engine with several payment gateways, which makes the booking process easier. Do share your requirements and queries with your dedicated account manager, and they'll provide you with the best solution. Keep sharing your feedback at cm@ezeetechnosys.com. Regards, Team eZee.

Read more
Ali Arham

there is 24/7 support for this software. it is easy to use and really user friendly. i recomend it

2018-05-25

it is easy for booking and intergrated with gaint OTAs. easy to maintain the hotel resevation. can handle accrual and cash basis transections.

Pros

the support team is always there to help. the software developers take the issues very seriously to cater for the users. lot of useful reports can be generated in seconds.

Cons

I would like to request for customirization of invoices and other documents that the company would raise through the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Ali, thank you for your feedback and appreciating our support and technical team. We have developed extremely generalized and user-friendly invoices, which are widely accepted in the industry. Do send your customization requests at cm@ezeetechnosys.com, and we'll see how we can provide you the best solution after we've performed a feasibity check. Regards, Team eZee.

Read more
kumar tk

It helps to improve our business. Easy to understand. can maintain all OTA'S in a single platform.

2018-05-22

Pros

The name is in itself( EZEE). Easy to use easy to understand.. we enjoy your products and services,.

Cons

not everything. it works smoothly, faces small errors, which related to booking engine. e.g generation of reservation requests.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Kumar, We admire your optimistic response to our software and the way you relate our company name. For reservation request and issues related to booking engine, we recommend you to contact your account manager who is on toes to help you right away. We regret the inconvenience caused. Best Regards, Team eZee.

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Antonios Minides

Excellent service really good product compare to the price

2018-06-01

Pros

Easy to bulk update seasonal rates. Excellent service by support team in case of need.

Cons

Could do better on the graphics and appearance of the booking system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Hi Antonios, thank you for review. We are glad to know that you're finding eZee Centrix perfect. Regarding your cons, our software comes with certain set of requirements. We suggest you to ask your customers to use Google Chrome, Microsoft Edge and Mozilla Firefox. In case you have any other query, please contact our support team who are available to help you 24/7/365. Regards, Team eZee.

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Arthur Buenaventura

Helpful

2018-04-14

Pros

easy to use and can access anytime.

Cons

reservations / booking can be seen in just 1 click.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from eZee Technosys


Thanks Arthur for your valuable feedback. Working with clients like you is always delighting. Do drop by and say hello sometimes at cm@ezeetechnosys.com. Warm regards from team eZee!

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