Frontdesk Anywhere Features List

Frontdesk Anywhere Reviews

Frontdesk Anywhere

Complete Cloud-based hotel management solution for hoteliers

4.32/5 (80 reviews)
2,485

Frontdesk Anywhere Feature Summary

  • Online booking engine
  • Advanced pricing strategies
  • Automated emails
  • Customizable availability calendar
  • Performance reporting
  • Scheduled reporting
  • Reputation dashboard
  • Customized operational checklists
  • Personalized profiles
  • Real-time housekeeping & maintenance updates
  • Retail point of sale (POS)
  • Facebook booking app
  • Integrated online distribution
  • Pricing recommendations
  • Group and corporate bookings
  • Targeted marketing campaigns
  • Pooled inventory
  • Dynamic pricing
  • Competitor price shopper
  • Multi-property management

Hospitality & Travel Feature Comparison

Most popular features of all Hospitality & Travel apps

API (32 other apps)
Activity Dashboard (25 other apps)
Automatic Notifications (25 other apps)
Availability Management (27 other apps)
Billing & Invoicing (24 other apps)
Billing Rate Management (21 other apps)
Booking Management (48 other apps)
Calendar Management (44 other apps)
Channel Management (38 other apps)
Credit Card Processing (34 other apps)
Customizable Templates (23 other apps)
Electronic Payments (29 other apps)
Email Templates (24 other apps)
Invoice Management (28 other apps)
Online Booking Integration (36 other apps)
Price Management (25 other apps)
Reporting & Statistics (28 other apps)
Reservations Management (37 other apps)
Room Booking (36 other apps)
Third Party Integration (34 other apps)

Competitor Feature Comparison

Frontdesk Anywhere Feature Reviews

25 reviewers had the following to say about Frontdesk Anywhere's features:

Andrea Speedie

FDA is an easy to use property management system.

2017-11-10

Pros

Clean user interface, cloud-based software (but an app for smartphone access would be appreciated) and outstanding customer service.

Cons

Lack of app for smartphone access, inability to stack yield management premiums and inability to drag-and-drop room assignments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nawal Saheed

Frontdesk have good easy to use functions. Good support from the support team. I like the training

2017-08-17

Pros

Have a good number of Management and other reports.

Cons

The price could be lower for smaller less than five room bed and breakfast properties.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Peiman Gheibi

Easy but complete software

2015-02-20

Pros

It does everything that our property needs including online booking and revenue management.

Cons

Well I like the product itself, but like any other software, they might have some issues during a year of working with their system. But the good thing is that they have at least one engineer working on these issues, and our issue lasted about a day or so. After that, it was resolved for ever.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Frontdesk Anywhere

If you are looking for a software that has all the features with low costs, you should consider Frontdesk Anywhere for sure. And to be honest, they are very nice to us on the phone and have done everything we have asked them so far.

Source: Software Advice
Helpful?   Yes   No
Read more
Scott Patrick

Best Overall Value

2011-06-03

After conducting a thorough review (including demostration periods) of more than a dozen hospitality management solutions, both web based as well as physically installed software, our organization concluded that Frontdesk Anywhere was, without a doubt, the best overall combination of useful feature richness, ease of set up & implementation and price.

Pros

Ease of staff monitoring Ease of data entry Real time room status updates between departments Ease of rate change and promotional integration

Cons

The only suggestion we would offer for future versions would be the integration of a seperate maintenance department module that would work side-by-side with the front desk and housekeeping portions of the platform.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Saisuporn Na Songkhla

Easy to use with great customer support team

2017-06-27

Easy to book and check room availability.

Pros

What I really like about this software is that it can be used anywhere, as it's a cloud based program. I also like that I can manage all of the OTAs from this software. Not only that this software is user friendly but also it's staffs in Thailand are super friendly. When there're some problems, the staffs are willing to help and solve the problems. They also keep on improving the software to serve customers needs.

Cons

Even though I'm satisfied with its booking function, when it comes to Point of Sale, Revenues and Report functions, they still have room for improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicki Hughes

Has great potential

2017-02-24

Lodging Statistics Report doesn't even load.

Pros

User friendly, customer service is friendly and quick to respond, I can integrate it with all of the OTA's and manage rates from one site.

Cons

The Work Order, Lodging Statistics Report and Trial Balance Report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Frontdesk Anywhere

It has great potential! If a few of these glitches could be fixed it would be amazing! Sounds like if you are a new customer you would be getting a great version of the product...I want that as an existing customer.

Source: Capterra
Helpful?   Yes   No
Read more
Maryam Samandari

Perfect

2013-05-21

The cloud based system is ideal, as we move our reservation desks a lot.Options such as color coded reservation types (group, wedding etc) have let us easily prepare for the arriving party.

Pros

-friendly, knowledgeable staff -easy to use software -specialized reports, catered to that specific property

Cons

FDA is more than happy to cater to the customer, and if there's a report that is not originally offered on the system, they will build one out especially for you.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Doris Cheng

User friendly.

2017-10-17

Easy to use

Pros

Use of different colors for different status of the bookings.

Cons

Not able to scroll horizontally so it is hard to see bookings more than a month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daryl Keizerweerd

I work with ease 24/7 after using Frontdesk

2017-04-19

I would recommend this software for all business owners on the move and who would like to boost their business activities.

Pros

The cloud version makes it possible for me to manage my business on the go. The interface has such a easy layout, everything is at your fingertips.

Cons

More API integrations Needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda Gonzalez

Good and Practical System, Especially for Small Hotels

2016-11-16

This system served our 28 room property great.

Pros

Ease of use

Cons

Multi-property use could be better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
saengchan somwang

quick action on ticket issue.

2017-07-05

Pros

available in anywhere, anytime its cloud PMS , able to adjustment or modification of customer detail, can manage hotel in a real-time

Cons

payment method too complicated to handle would be good if payment and invoice are in the same function and also payment transfer bill hard to make payment .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Shradha Patel

failed attempt

2016-06-03

Pros

Whoever made the product does have an understanding of user interface. My staff, of varying computer knowledge, was able to pick it up very easily.

Cons

Failed credit card transactions for no reason and then I went to our back up manual credit card machine and it went through (both dependent on same ethernet connection).

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

3/10

Recommendations to others considering Frontdesk Anywhere

Functionality is very poor, the product needs to be more robust in its features and synchronization with standard hotel industry operations.

Source: Software Advice
Helpful?   Yes   No
Read more
Graeme Nicholls

Using FDA for 3 different buildings

2016-03-18

Slow to show available rooms when switching reservations around.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Frontdesk Anywhere


Hi Graham,

Thanks for your review. We appreciate your insight into the system and the patience you have shown when it has not performed to your full expectations. Your insights are actively helping us improve.

Kind Regards,
John

Read more
Kimberly Eiffert

Lots of great features

2018-03-12

Pros

This makes booking rooms and taking reservations so easy for me and my staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Cynthia Brier

Really like the overall user friendly ability of the software and the Support Team is the best!!!

2017-11-17

Easy Accessibility and Dependability.

Pros

What I like most about the software is the user friendly options that provide a wide range of categories to choose from to print reports, update guest information, etc. and learning the program with a great Support Team makes all the difference and easier to learn.

Cons

What I like least abouth the software is having to reboot it often in order to get updates on guest bookings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tikva Gluck

FrontDesk Software

2012-11-27

very good.

Pros

we use the FrontDesk software to manage our guest room booking. it is easy & not comlicated.

Cons

we do not have any cons

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Suzette Hodges

Frontdesk Anywhere - Makes My Day

2015-03-25

I appreciate the integration of reservations from my web site and from other booking agents into our system....this feature alone makes my day much easier; but, there are many features to Frontdesk that I appreciate.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Frontdesk Anywhere


Hello Suzette,

Thank you very much for the review and your positive endorsement of Frontdesk Anywhere.

It's a pleasure working with everyone at the Summer's Inn Ludington and we hope we can continue to do so for a very long time.

Kind Regards,
John

Read more
Sheila McChesney

been using the system for about six months. Front end user and administrator, setting up rates, etc

2015-07-24

some things could use more flexibility, like headings for reservation confirmations to be customized, for example.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Frontdesk Anywhere


Hello Sheila,

Thanks very much for your review. We're working hard to bring more flexibility to the system and you'll soon see more customizable options. We're glad to hear you've enjoy the first six months of using the system and hope that the next six will be even better.

Kind Regards,
John

Read more
Kamal Shah

Fantastic

2011-02-12

I would recommened this to any hospitality organization to make reservations, handle all Front Desk tasks and generate simple reporting.

Pros

* Very easy to use *Easy and visual interface * very easy to train staff *great reporting *perfect to use with Iphone/Ipad etc *provides a great mobile business model *support is amazing.

Cons

*Language options missing but I hear own its way * housekeeping module can be enhanced

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Hal Keasler

Hal Keasler Owner Sea View Inn at the Beach Manhattan Beach Ca.

2016-06-10

Promises,Promises,Promises that is all we receive. It is always going to be fixed by a certain date-- that date comes and goes and nothing gets done. They talk a good game but nothing gets accomplished.

Pros

Cloud based Pleasant Customer Service ---but unable to help.

Cons

Unable to locate guest reservations by email or phone#.Cannot send out Thank You letters with hotel photo.Unable to drop & drag a reservation from 1 room to another if guest decides to stay longer and that room is requested.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

2/10

Recommendations to others considering Frontdesk Anywhere

Get some people who can help you do the basic software improvements you NEED

Source: Capterra
Helpful?   Yes   No
Read more
Nicki Hughes

Tons of Potential

2015-04-07

T Do not like that you cannot see your check outs from the reservation screen.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Frontdesk Anywhere


Hi Nicki,

Thank you for your feedback. It is appreciated!

I've followed up with our development team to ensure they are investigating the discrepancies you've noticed in your historical reports. As for the other items you mentioned, we have been working on these issues and you will see these problems eradicated as well as many other enhancements including drag and drop as features in upcoming releases of Frontdesk Anywhere.

Thank you again for your feedback.

Kind Regards,
John

Read more
Robin Naughton

Super powerful property management system with a lovely front-end and great support & service.

2017-08-06

A ton. It's key to my business in every way.

Pros

The backend functionality is incredible and the product support is amazing. FDA truly cares about my business and has been such a responsive, key partner in all ways. It's been a true pleasure working with them.

Cons

The Booking Engine needs a little updating on showing available vs booked inventory so the guest has more insight into potential alternative dates that may work for them if their preferred date is unavailable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vanessa Fernandez

Meant for Independent hotels

2018-04-09

Pros

The software comes with a commission-free Internet booking engine

Cons

Based on the reviews it looks like others have had the same issues as me, customer service could be improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Kirt Christensen

All Star Property Management System

2015-04-02

They are available, always willing to help and they are committed to our success.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Frontdesk Anywhere


Hello Kirt,

Thank you so much for your kind words. We appreciate your business and are glad that we can make life easier for you.

All the best,
John

Read more
Maria Leskanic

Very Pleased

2015-03-24

Pros

The best part is the online booking/reservations that provide flawless organization of occupancy, checkouts, holds, etc.

Cons

Would like to have one hour of face to face to ask questions about all the wonderful things this software can do!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering Frontdesk Anywhere

Ask for a demonstration and look at the YouTube videos they provide which are so helpful for creating various website/ social media links.

Source: Software Advice
Helpful?   Yes   No
Read more