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Frontdesk Anywhere Reviews - Page 5
122 reviews
Recommended
Peiman G.
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It's very user-friendly, and I learned how to work with the system in about 45 minutes (with a live demo). It does everything that our property needs including online booking and revenue management.
Well I like the product itself, but like any other software, they might have some issues during a year of working with their system. But the good thing is that they have at least one engineer working on these issues, and our issue lasted about a day or so. After that, it was resolved for ever.
christian b.
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whilst technology is largely miles above my head ! This technology seems to be easy to use and gives tremendous opportunities to go along in an ever changing world Its simply a fantastic tool !
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Hi Christian, Thank you for the review. It has been a pleasure working with you and we wish you all the best for the rest of 2016. Best Regards, John
Daniel G.
Real Estate,
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My favorite feature is the calendar system. I like that I'm able to glance at the calendar and know exactly how many units are left to sell and if we're sold out. This is important as I frequently manage my business outside of my office. I also LOVE the reports. There's over 20 different reports, way more than you probably even need. Definitely a thorough system.
I like everything this program has to offer. Perhaps a mobile app would be nice.
Jeannette S.
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Love this program, recommend anyone looking for a new hotel program to give this one a try.
Very easy to use program, all staff loves this hotel program. the best customer service that we have expereinced. Redesigned program for our Military hotel.
Housekeeping report is the only con we see, it needs some tweaking.
Vernon M.
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If you are looking for an easy to use yet rich program, this is the one to get.
Very easy to use. Trained staff in just a couple of sittings. Has all of the features that an independent hotel needs. Easy to look at progress of hotel at home because it is web based.
Wish customer support was twenty four hours.
Laura D.
Hospitality,
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The software is easy to learn, and the layout is great.
Support has been a little sketchy. There are some issues that I'm hoping will be resolved with the new rollout. I can't wait for that. After that is in place, I will have a better idea of how much I like the product.
Justin W.
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First-Class customer service and support. Efficient setup and activation. Intuitive Graphical User Interface. Responsive and professional team. Great tools for Front Desk, Customer Service, Bookkeeping.
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Justin, Thanks so much for your kind words and positive review. We're grateful to work with you. Kind Regards, John
Patrick M.
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Great overall , has some quirks running a bit slow .We are looking forward to the new updated version !
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Hi Patrick, Thanks for your kind words. We appreciate having you as a customer and look forward to bringing the Adelaide on board with the updated version when it's available for migration. Regards, John
GJ N.
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We chose Frontdesk Anywhere over the competitors because it offers the best balance of cost, usability and features that our hotel needs. Recommended.
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Hi GJ Nichols, Thanks a lot for your positive review. We're delighted to hear that Frontdesk Anywhere is meeting all your needs and expectations. Kind Regards, John
Meg S.
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Max Braz is the best at customer service. He has walked us through patiently and has remained with us throughout the year. Max always returns calls and is available to discuss our needs. I really like this system.
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Hi Meg, Thanks a lot for your review. We really enjoy working with you. Regards, John
Federico D.
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It change my perspective of online front desk!
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Dear Federico, Thank you for your review. We are glad we have been able to change your perspective of using an online property management system. There's plenty of exciting new features to look forward to in the future too. Regards, John
Mark L.
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Setting up the hotel involved working with numerous systems that neeeded to integrate. What was not intuitive to use in Front Desk was quickly answered in depth by Johnny from support. The overall "package experience" of implementing this system was a breeze.
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Graham N.
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Good visuals, intuitive to use, support is always quick to help if we have issues. Overall I would recommend Frontdesk Anywhere to other hotels and hostels.
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Hey Graham, Thanks for the positive review. Best of luck to the Adelaide. Cheers, John
Andrea H.
Hospitality,
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The only positive thing I can say about this product is that I like the layout and it is easier to train front desk clerks the basics of checking guests in and out as compared to other PMS I have used in the past.
Poor customer service, no sense of urgency to critical issues that disrupt everyday practices, lacks in basic functionality, too many glitches
Wendy R.
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We would highly recommend Frontdesk Anywhere to any property, large or small.
Ease of use, ability to setup users for different admin functions. Reports are just what we are looking for
Haven't found any yet
Dan C.
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Max is very helpful. Support staff very helpful when issues arise
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Hey Dan, Thanks for your positive review. It is appreciated. I'll pass along your words to Max also. Regards, John
Tikva G.
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very good.
we use the FrontDesk software to manage our guest room booking. it is easy & not comlicated. We ar happy withn it.
we do not have any cons
Ana L.
Leisure, Travel & Tourism, 1-10 employees
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I only trial this software when I was looking for a PMS. I really enjoyed it's features and easy of use. Very complete. Unfortunately it didn't fullfill all my business needs
It wasn't flexible enough to my needs since I manage a Guesthouse and apartments
Cheryl G.
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Johnny Childress has been great to work with. He is very responsive with any help that we have needed.
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Eleni A.
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Fabulous to use and great support received to-date
Fast, efficient and many aspects to software
Price, price and price
Jenna D.
Hospitality,
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Customer Support (friendly and helpful) and product functionality (simple to navigate through the program).
There seems to be some holes in some of the reports. It would also be nice if FDA were able to capture payment information.
Melissa L.
Hospitality,
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I love how easy it is to use after some training with my rep!
I cannot set a reservation cut off time for on-line reservations.
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