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GuestSuites vs Firefly Reservations Comparison

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Overview

GuestSuites is a management & reservation system for hotels, motels, resorts, campgrounds and B&Bs with features for online...

Firefly Reservations is a cloud-based reservation management solution designed for RV parks and campgrounds. The software...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
Free
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(6)

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

(32)

5

4

3

2

1

20

12

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Firefly is a fantastic tool for what it was created for. SENSITIVE CONTENT HIDDEN] is very helpful in customizing the system to fit the needs of each business and is very efficient.
SENSITIVE CONTENT HIDDEN] is awesome and extremely responsive, I feel like we are along for the ride with him and the platform and I like being in the know of where his efforts are heading.
Firefly Reservations has been a big help with time management. The more you learn about the software, the better it works for you.

Cons

Not enoughreviews yet

Cons

My number one complaint is that Firefly does not integrate with Clover POS systems.
Any processes that I found difficult, I made suggestions and they have all happened! so Nothing.
Nothing about this software is difficult. You have to take it upon yourself to learn what's available.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features33
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Contact Database
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Document Generation
  • Email Management
  • Email Templates
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Interaction Tracking
  • Interactive Content
  • Inventory Tracking
  • Invoice Management
  • Mail Merge
  • Maintenance Scheduling
  • Multi-Location
  • Online Booking
  • Online Reservations
  • Payment Processing
  • Point of Sale (POS)
  • QuickBooks Integration
  • Rate Management
  • Ratings / Reviews
  • Recurring/Subscription Billing
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Sales Forecasting
  • Search/Filter
  • Self Service Portal
  • Site Maps
  • Site Reservation Management
  • Status Tracking
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Utility Billing
  • Website Integration
  • Total features49
  • Accounting
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Contact Database
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Document Generation
  • Email Management
  • Email Templates
  • Geographic Maps
  • Group Reservations
  • Guest Check-in/Check-out
  • Guest Communications
  • Historical Reporting
  • Interaction Tracking
  • Interactive Content
  • Inventory Tracking
  • Invoice Management
  • Mail Merge
  • Maintenance Scheduling
  • Multi-Location
  • Online Booking
  • Online Reservations
  • Payment Processing
  • Point of Sale (POS)
  • QuickBooks Integration
  • Rate Management
  • Ratings / Reviews
  • Recurring/Subscription Billing
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • Sales Forecasting
  • Search/Filter
  • Self Service Portal
  • Site Maps
  • Site Reservation Management
  • Status Tracking
  • Template Management
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Usage Tracking/Analytics
  • Utility Billing
  • Website Integration

Integrations

  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • Properly
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GuestSuites vs. Firefly Reservations

See how GuestSuites and Firefly Reservations stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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