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GuestSuites vs roomMaster Comparison

Overview

GuestSuites is a management & reservation system for hotels, motels, resorts, campgrounds and B&Bs with features for online...

roomMaster is an all-in-one hotel property management software for hotels of all sizes, with front desk management, reservations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1450
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$195/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(6)

5

4

3

2

1

5

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

(52)

5

4

3

2

1

31

11

5

4

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Not enoughreviews yet

Pros

I can say that the functionality of this software is at the top of the market. What sets them apart is the quality of the employees and the great service they supply.
Customer support is friendly, responsive and knowledgeable. Reporting is great - if the report you want does not exist you can pay to have it created.
Its the Best and would recommend to those that is less than 100 inventory. Most boutique and from backpacker to Luxury Hotels in Fiji uses Room Master.

Cons

Not enoughreviews yet

Cons

The support is awful and only try to make you pay as much as possible - Never any help with anything before they see the amount in account.
We specifically had to change software because their website booking module we used on our own website (we owned the software) was no longer being supported/continued.
They had a yearly contract for the customer service with a specific amount of calls for a set price. If you needed them more then you had to pay per instance called.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features22
  • ACH Payment Processing
  • Accounting Integration
  • Accounting Management
  • Attendance Management
  • Automatic Notifications
  • Availability Indicator
  • Barcode Scanning
  • Booking Management
  • Budgeting
  • Built-In Database
  • CRM Integration
  • Charting
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Document Generation
  • Drag & Drop Interface
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Price Management
  • QuickBooks Integration
  • Ratings & Reviews
  • Reservations Management
  • Room Booking
  • Sales Forecasting
  • Task Scheduling
  • Third Party Integration
  • Time Clock Integration
  • Website Integration
  • Total features23
  • ACH Payment Processing
  • Accounting Integration
  • Accounting Management
  • Attendance Management
  • Automatic Notifications
  • Availability Indicator
  • Barcode Scanning
  • Booking Management
  • Budgeting
  • Built-In Database
  • CRM Integration
  • Charting
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reporting
  • Document Generation
  • Drag & Drop Interface
  • Inventory Tracking
  • Invoice Management
  • Maintenance Scheduling
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • PCI DSS Compliance
  • POS
  • Price Management
  • QuickBooks Integration
  • Ratings & Reviews
  • Reservations Management
  • Room Booking
  • Sales Forecasting
  • Task Scheduling
  • Third Party Integration
  • Time Clock Integration
  • Website Integration

Integrations

  • Total integrations3
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero
  • Total integrations5
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Google Analytics
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • TRACK CRM
  • Whistle
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GuestSuites vs. roomMaster

See how GuestSuites and roomMaster stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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