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HelloShift vs CM.com Comparison

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Overview

Powering Your Digital Hotel: Guest Messaging & WebChat - Staff Collaboration - Housekeeping Management. HelloShift connects...

CM.com is a cloud-based conversational commerce platform, which enables businesses to implement payment solutions for stores...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

5

4

3

2

1

40

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This was introduce to us a while back and ever since we love it so much that we been using it now for over a year now. Totally awesome platform and they best part is that it is available on mobile.
For me, the best part is that it helps me get tasks done. I also love how there's an app -- I can always go on HelloShift when on the go.
Our hotel has been using HelloShift for a year, and the tool has been of great help. It makes easier the proper functions of the hotel and the communication.

Pros

Not enoughreviews yet

Cons

The only negative aspect of the program is that is hard to find previous information.
As to my knowledge there is no way to delete a comment made by mistake.
NOT MANY CONS, I WOULD SAY THAT SOEMTIMES STARING AT THE HOME PAGE CAN BE A BIT DULL.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features35
  • 2-Way Messaging
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Audience Targeting
  • Authentication
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Batch Communications
  • Behavioral Analytics
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Coupons
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Data Integration
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Event Ticketing
  • Event Tracking
  • Extended Stay
  • File Sharing
  • For Vacation Rentals
  • Front Desk Management
  • GDPR Compliance
  • Geotargeting
  • Group Messaging
  • Guest Experience Management
  • Housekeeping Management
  • Human Handover
  • Inbox Management
  • Inspection Management
  • Interactive Content
  • Inventory Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Location-Based Marketing
  • MMS
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Match & Merge
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Multi-User Collaboration
  • On-Demand Communications
  • One-to-One Messaging
  • Online Booking
  • Package Tracking
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Predictive Maintenance
  • Preventive Maintenance
  • Product Recommendations
  • Project Management
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Reporting
  • Real-time Conversations
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduled Messaging
  • Self Service Portal
  • Shortcodes
  • Single Property
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Vendor Management
  • Video Support
  • Virtual Assistant
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management
  • Total features111
  • 2-Way Messaging
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Audience Targeting
  • Authentication
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Batch Communications
  • Behavioral Analytics
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Attribution
  • Chat/Messaging
  • Chatbot
  • Communication Management
  • Contact Management
  • Content Management
  • Contextual Targeting
  • Coupons
  • Customer Database
  • Customer Profiles
  • Customer Segmentation
  • Customizable Fields
  • Customizable Templates
  • Data Integration
  • Document Storage
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Automation
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Management
  • Engagement Tracking
  • Event Ticketing
  • Event Tracking
  • Extended Stay
  • File Sharing
  • For Vacation Rentals
  • Front Desk Management
  • GDPR Compliance
  • Geotargeting
  • Group Messaging
  • Guest Experience Management
  • Housekeeping Management
  • Human Handover
  • Inbox Management
  • Inspection Management
  • Interactive Content
  • Inventory Management
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Distribution
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Location-Based Marketing
  • MMS
  • Maintenance Management
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Match & Merge
  • Message Personalization
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Signature Capture
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multi-Property
  • Multi-User Collaboration
  • On-Demand Communications
  • One-to-One Messaging
  • Online Booking
  • Package Tracking
  • Performance Metrics
  • Personalization
  • Polls/Voting
  • Predictive Maintenance
  • Preventive Maintenance
  • Product Recommendations
  • Project Management
  • Promotions Management
  • Purchasing & Receiving
  • Push Notifications
  • Real Time Reporting
  • Real-time Conversations
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing Managment
  • SMS Messaging
  • Sales Reports
  • Scheduled Messaging
  • Self Service Portal
  • Shortcodes
  • Single Property
  • Social Media Integration
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Progress Tracking
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Text-to-Win
  • Third Party Integrations
  • Vendor Management
  • Video Support
  • Virtual Assistant
  • Website Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier
  • Total integrations15
  • Authorize.net
  • Beyond Pricing
  • Braintree
  • Breezeway
  • Facebook
  • Google Analytics
  • Lightspeed Restaurant
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online
  • QuickBooks Online Advanced
  • ReviewPro
  • Revinate
  • SiteMinder
  • Stripe
  • Whistle
  • Wishbox
  • Xero
  • Zapier