HOP vs HotelFriend Comparison

Overview

HOP is a cloud-based property management solution for the hospitality industry, with a central reservation system, booking...

HotelFriend is an all-in-one operations management solution for hotels and vacation properties, with tools for managing bookings,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.0

(5)

5

4

3

2

1

3

1

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features17
  • API
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Configuration Management
  • Customer Experience Management
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Employee Portal
  • Event Calendar
  • Event Management
  • Filtered Views
  • Instant Messaging
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • POS Integration
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Real Time Data
  • Real Time Reporting
  • Revenue Management
  • Room Booking
  • SEO Management
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Visual Analytics
  • Website Integration
  • Total features36
  • API
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Campaign Management
  • Channel Management
  • Chat
  • Configuration Management
  • Customer Experience Management
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Employee Portal
  • Event Calendar
  • Event Management
  • Filtered Views
  • Instant Messaging
  • Invoice Management
  • Loyalty Program
  • Maintenance Scheduling
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking Integration
  • Order Confirmation
  • Order Processing
  • POS Integration
  • Performance Reports
  • Price Management
  • Prioritizing
  • Promotions Management
  • Real Time Data
  • Real Time Reporting
  • Revenue Management
  • Room Booking
  • SEO Management
  • Search Functionality
  • Status Tracking
  • Task Scheduling
  • Visual Analytics
  • Website Integration

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HOP vs. HotelFriend

See how HOP and HotelFriend stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.