HOP vs smartbnb Comparison

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Overview

Hop is a cloud-based property management solution for the hospitality industry, with a central reservation system, booking...

Smartbnb is the property management solution that centralizes all your properties in one convenient dashboard and automates...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£30.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$18.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5.0

(3)

5

4

3

2

1

3

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

(86)

5

4

3

2

1

74

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Pros

M so happy with this software, it's helping me a log, makes my life even better, now I can delivery better experience to my guests.
I would recommend it to all Airbnb hosts. I don't think I would be as successful or as organized had someone not recommended the software.
I love the price of Smartbnb as it's very affordable for anyone doing short term rentals. And the support has always been quick and amazing.

Cons

Cons

Lack of partner integrations. Should further stride to becoming a one stop shop for short term rentals.
I don't like that there are two dashboards. It is frustrating to click on metrics or other features and be toggled to an entirely different page where I have to login again.
Also it saves loads of time of our emploees with sending automatic templates, more to that, no one has to remember about sending them to each guest.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features24
  • API
  • Accounting Integration
  • Activity Dashboard
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Channel Management
  • Communication Management
  • Communications Calendar
  • Credit Card Integration
  • Data Synchronization
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Response Control
  • Event Calendar
  • Event Management
  • Help Desk Integration
  • Inbox Management
  • Lead Management
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Online Booking Integration
  • POS Integration
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • User Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • iCalendar Support
  • Total features30
  • API
  • Accounting Integration
  • Activity Dashboard
  • Auto-Responders
  • Automated Scheduling
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Channel Management
  • Communication Management
  • Communications Calendar
  • Credit Card Integration
  • Data Synchronization
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Response Control
  • Event Calendar
  • Event Management
  • Help Desk Integration
  • Inbox Management
  • Lead Management
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Online Booking Integration
  • POS Integration
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Reminders
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • User Management
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Website Integration
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations2
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

HOP vs. smartbnb

See how HOP and smartbnb stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.