Page 4 | Semper Reviews - Pros & Cons, Ratings & more

NightsBridge

RoomRaccoon

OPERA Cloud Property Management

Sage 300cloud

Semper is a complete hospitality solution with modules for property management, conference management, reservations, POS, and more. It helps manage all aspects of hotel operations, allowing managers to streamline business processes with intuitive and interactive dashboards.

Semper

Web-based

Windows

Reservations Manager

Overall, Semper is a great management tool. It is user friendly and even if there is something we do not understand, we can call Semper and we will immediately receive help.

PA & Social Media Person

System is user friendly, online support is efficient, top quality, helpful, patient and super friendly.

Front Office Duty Manager

What I like most about the software is that its easy to use ,straight forward and with a strong focus on substantial direct cost savings.

Duty Manager

Semper Reservations and Semper conferencing are the core software that runs our Hotel. We very reliant on it as it is user friendly, effective and affordable.

Reception Manager

Makes managing properties and rentals so much easier. Nice function for housekeeping and good integration with most booking websites.

General Manageress

Overall it has been a good experience with very little difficulties in user management. I would recommend the software to other resorts without hesitation.

Key Account Manager

Whenever I have had questions or needed assistance, their knowledgeable and friendly support staff have been prompt in their responses, ensuring that my concerns are addressed promptly.

Manager

Very organized and well managed and the service is very good. The system is quit user friendly.

All our problems have been solved. Sensitive content hidden] is always a great help and always has solutions even if it takes her a few days she always gets it done.

General Manager

Has been very pleasant, and both [sensitive content hidden] have been very helpful and quick at responding to our problems or enquiries when we have them.

The ease of use and entering stock process is very good.

Always great in all issues that may occur. Helps in all aspects of online bookings.

Owner

Integrates well with other programs, - accounting and other booking systems. The maintenance and development is excellent on the program.

Operations Manager

It is unnecessarily complicated on a lot of functions making it frustratingly unbearable at times.

Considering the features and functionality you get, Semper offers hands-down the best value for money in the hospitality channel management software space.

Commercial Manager

The reporting does not support easy revenue management and analysis. Semper channel manager only connects with limited otas, which is restrictive.

Operations manager

Terminology used not informative ie when looking for a report, it will be difficult to find.

GetMoreReviews

Pilot

Cloudbeds

Best service

Thank you for your positive feedback! We're delighted to hear you appreciate our support team. We're sorry to hear about the challenges with system speed and user-friendliness.  If you have specific suggestions or encounter issues, please reach out. Your input is valuable to us.

Amazing, [sensitive content hidden] is the best.

[sensitive content hidden] is amazing

Thank you for the amazing feedback! We're thrilled to hear you find our system easy to use, love the reports, and appreciate our friendly staff.

Makakatana Review

Thank you for your review! We're glad to hear that you use our system daily and find it quick and easy to use. We appreciate your feedback about the search function and will look into improving it for a better experience. 

Semper is Excellent

Thank you for your excellent review! We're thrilled to hear that our support. 
We appreciate your understanding about occasional bugs and assure you that we're committed to resolving them swiftly. If you ever have more feedback or need assistance, feel free to reach out. We love having you as part of our community!

It is a great program.  Thanx a mill to Bea who help us every time when we are struggling with something or needs help setting the program up correctly.  She is a star!!

Support

Thank you for your feedback! We appreciate your positive comments. 

If you want to change an invoice you'll need to cancel/credit it, this is to be in line with general accounting and audit practices. 

We're glad Bea has been a star in assisting you. If you have further questions or suggestions, feel free to reach out. Thanks a million for your support!

The Best Support Team

Thank you for your positive review! We're glad you appreciate the automated emailing of correspondence documents and the helpful and polite support team. We've noted your feedback about generating the Excel sheet for the daily sales report. If you have further comments or suggestions, feel free to share. We're here to assist you!

Simple to use

Thank you for your positive review! We're thrilled to hear that you find our system simple to use and user-friendly. If you ever have any feedback or suggestions in the future, feel free to share. We appreciate your support!

I find staff at your main Centre are all extremely willing to assist and guide me when I am stuck 

User friendly system


ChatGPT
Thank you for your positive feedback! We're glad you find our system user-friendly, effective, and easy to understand. We appreciate your comment about the support from our main center staff. If you have any specific areas you'd like assistance with, please feel free to reach out. We're here to help!

Good Product with outstanding Customer support

Customer Support Review

Thank you for your positive review! We're thrilled to hear that you find Semper's customer support outstanding. If you have any further comments or suggestions, feel free to reach out. We appreciate your support!

i have gained lots of experiences with features it comes with

Bea has been excellent. 

Thank you for your positive review! We're delighted to hear that you find the system easy to use and effective in tracking goods. We appreciate your recommendation and are glad to know that you have gained valuable experiences with the features. If you ever have more feedback or questions, feel free to reach out. We appreciate your support!

My Semper Overview

Thank you for your review! We're glad to hear that you find Semper effective in General, Accounting, Admin, and Setup. We appreciate your feedback on the need to contact us for changes and are pleased that our agents respond promptly. If you ever have more comments or need assistance, feel free to reach out. Your support is valued!

Good product and good after sales service

Thank you for your positive review! We're delighted to hear that you find our product good and appreciate the ease of installation, operation, and inventory management. It's great to know that you've had a positive experience with our customer support service. If you ever have further comments or suggestions, feel free to reach out. We're here to assist you and appreciate your support!

4 stars 

Thank you for your review and four-star rating! 

We value your input and appreciate your support!

The software is stable. Integrates well with other programs, - accounting and other booking systems. The maintenance and development is excellent on the program. The staff are friendly and willing to help and assist all the time. 

Semper Hospitality Software

We can't thank you enough for the kind words, Tom. Your review means a lot to us and lets us know we're on the right track.

Everything you need and More... and then some!

Thank you for the great review, Johan! Are you on the new Semper web system yet? This is a very modern system with a lot of new functions. Feel free to send us an email and we will contact you to to switch you over. 

Pre Semper we had a number of lost bookings as well as a serious problem with double bookings. With Semper being linked directly to our multi channel manager ( MyAllocator ), this problem has totally disappeared. 
The proiduct comes with 100's of reports so i can pull any stats i need for pipeline management, house maintenance etc. its all there. 

The ideal software for my business

Thank you so much for this great review, Leon. We really appreciate your support and we are so glad our system was able to sort out the issues you had before you implemented Semper. 

Semper Reservations and Semper conferencing are the core software that runs our Hotel. We very reliant on it as it is user friendly, effective and affordable

Effective Guest Experience

I believe that this is a great tool to reach multiple markets at once and there is still a lot to build on.

Semper is a great tool for hospitality

Hi Dean, 
Thanks so much for taking the time to review the Semper system. We are glad to hear you are getting exceptional support. 

Feel free to send us an email with your request to integrate with WhatsApp and we will gladly look at it. The Xero integration will save you a lot of time, so it will be worth every cent. You can also send us an email and we can see how we can accommodate your needs. 


Five Star Support

Thank you Tazz for the review. For web reservations, you can use it on a phone or tablet which for obvious reasons does not include all functions but enables new reservations as well as a live dashboard. in addition there are numerous apps for check-ins housekeeping, guest focussed etc.  if there is anything specific you would like please let us know.

umkulu

it works well and they have great partner support

Great Product!

Thanks for the review, Martin. We're happy to hear you are enjoying the software. 

Semper Review

Leanne, thank you for the great review! We're so happy you find value in the system. 

Feel free to send us an email with your suggestions on the guest search engine. We will be happy to look into it.

Good, but do feel we were promised features during sales meetings that either do not exist, does not work as advertised or and most importantly, is still in development and development is taking slower than we were told it would.

Good but still improving

not too bad but hope they can meet us( end users ) half way with other important features

Semper Reviews - Page 4

125 reviews

Best service

[sensitive content hidden] is amazing