Hostaway vs Booking Factory Comparison

Overview

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

Booking Factory is a web-based hotel management platform that enables independent hotels, serviced apartments, and B&Bs to...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$50.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.7

(11)

5

4

3

2

1

8

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Pros

Great system, nice staff (if we have problem customer service always prompt for help), best service, great price.
Very flexible and effective booking system at a great price- customer service is great.
It is easy to handle the reservations and a it has good channel administration. The calendar is intuitive and easy to administer.

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.

Cons

However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors.
You click on the program and nothing happens. I think it's the problem with the cloud storage of the program.
Sometimes need to do because of staff error. After creating booking have to reopen booking before entering payment.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features54
  • API
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Family Memberships
  • Inbox Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Travel Management
  • User Management
  • Visitor Management
  • Website Integration
  • Website Management
  • Total features19
  • API
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Family Memberships
  • Inbox Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Integration
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • Travel Management
  • User Management
  • Visitor Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hostaway vs. Booking Factory

See how Hostaway and Booking Factory stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.