Hostaway vs BrightSide Rental Management Comparison

Overview

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

BrightSide Rental Management is a cloud-based platform for vacation rental agencies and property management companies. It...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$80.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5.0

(18)

5

4

3

2

1

18

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Pros

I love the fact that we can customize it for the way we need it to work best for the front desk and our guests.
And the value is solid--we're a small rental business and feel fortunate to have found such an affordable software solution.
Making reservations is very easy and there are so many different options for running reports. They have also integrated with many other booking sites that has been great for our business.

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.

Cons

They are quick to respond to any issue I have ever had, which was typically and error on my end.
Inability to differentiate between discount periods.
To be honest I can't think of anything that stands out. Most of the problems in the software are operator error.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features54
  • API
  • Accounting Management
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Inbox Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Secure Login
  • Task Management
  • Template Management
  • Third Party Integration
  • Time Clock
  • Transaction History
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management
  • Total features20
  • API
  • Accounting Management
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Integration
  • Credit Card Processing
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Employee Management
  • Inbox Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • Maintenance Scheduling
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Secure Login
  • Task Management
  • Template Management
  • Third Party Integration
  • Time Clock
  • Transaction History
  • User Management
  • Vendor Management
  • Website Integration
  • Website Management
  • Work Order Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations5
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hostaway vs. BrightSide Rental Management

See how Hostaway and BrightSide Rental Management stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.