Hostaway vs eviivo Comparison

Overview

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property websites,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

5

4

3

2

1

60

26

14

14

31

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Pros

The interface with the credit card payments, rate management, reporting and diary are pretty impressive. I cannot stress enough how wonderful their customer service is.
I am very happy with Eviivo. With the support I have received, I feel like I can really just about do anything well into my 80's.
It is much more useful and easier to use than what I was using before. The customer service people have always been helpful and very informative every time I call.

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.

Cons

The worst experience I had with a channel manager. My advice is work with Eviivo if you want to loose money.
M in risk of having my Expedia.com account suspended because of Eviivo. When there is a problem Eviivo simply doesn't answer you.
Over or double bookings due to their technical glitches - that are left unresolved, ruining my client-channel relationships. Customer support - aggressive and unprofessional.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features54
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Ad hoc Reporting
  • Administrative Reporting
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compliance Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Financial Management
  • Forms Management
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Policy Management
  • Price Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Total features31
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Management
  • Ad hoc Reporting
  • Administrative Reporting
  • Assignment Management
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Compliance Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Discount Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Financial Management
  • Forms Management
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Policy Management
  • Price Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Registration Management
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations1
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hostaway vs. eviivo

See how Hostaway and eviivo stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.