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Hostaway vs Newbook Comparison
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Overview
Hostaway is the leading all-in-one vacation rental software for professional property managers who want to get more bookings...
We’re Newbook, your all-in-one solution for connected hospitality management! Our features include Property Management Software,...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
Starting from
No pricing info
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
150
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Pros
Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.
It feels like someone is and has continually improved the program to for the users benefit. Support at time of switching was incredible and is still great.
This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.
Declan F.
Marketing & Operations Manager
Cons
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
Response time can be delayed due to timezone challenges.
Cons
Regret being too old to fully understand and use system to it's capacity.
Support very poor , very complex to use , do not provide connection to lot of websites.
After spending a LOT of time choosing and two awful experiences prior to Newbook -It's been a dream.
Key features
- Total features136
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Boat Maintenance
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Channel Analytics
- Channel Management
- Class Scheduling
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Contact Management
- Content Management
- Contract/License Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Dorms
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Expense Tracking
- Extended Stay
- Facility Management
- Faculty/Staff Management
- Financial Analysis
- Financial Management
- For Campgrounds
- For Hospitality Industry
- For Summer Camps
- For Vacation Rentals
- Forms Management
- Front Desk Management
- GDS/OTA Integration
- Geographic Maps
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Tracking
- Historical Reporting
- Housekeeping Management
- Inbox Management
- Incentive Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Kill Switch
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marina Management
- Marketing Automation
- Marketing Management
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Reservations
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Parent Portal
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Permit Management
- Pipeline Management
- Point of Sale (POS)
- Price Optimization
- Price/Margin Management
- Private Rooms
- Program Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Referral Management
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Reservations Management
- Resource Management
- Restriction Management
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Short/Long Term Rental
- Single Property
- Site Maps
- Site Reservation Management
- Social Media Integration
- Spa/Activity Management
- Storage Management
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Screening
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Utility Billing
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
- Total features141
- API
- Access Controls/Permissions
- Accounting
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Attendance Management
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Boat Maintenance
- Booking Management
- Booking Notes
- Built-in Accounting
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Catering Management
- Channel Analytics
- Channel Management
- Class Scheduling
- Client Portal
- Collaboration Tools
- Commission Management
- Communication Management
- Contact Management
- Content Management
- Contract/License Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Discount Management
- Document Management
- Dorms
- Drag & Drop
- Dynamic Pricing
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Employee Management
- Event Calendar
- Event Management
- Event Scheduling
- Expense Tracking
- Extended Stay
- Facility Management
- Faculty/Staff Management
- Financial Analysis
- Financial Management
- For Campgrounds
- For Hospitality Industry
- For Summer Camps
- For Vacation Rentals
- Forms Management
- Front Desk Management
- GDS/OTA Integration
- Geographic Maps
- Group Reservations
- Guest Check-in/Check-out
- Guest Communications
- Guest Experience Management
- Guest Tracking
- Historical Reporting
- Housekeeping Management
- Inbox Management
- Incentive Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Kill Switch
- Lead Management
- Listing Management
- Loyalty Program
- Maintenance Management
- Maintenance Scheduling
- Marina Management
- Marketing Automation
- Marketing Management
- Mobile Access
- Mobile App
- Multi-Channel Campaigns
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Channel Sync
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Property
- Occupancy Management
- Online Booking
- Online Forms
- Online Payments
- Online Registration
- Online Reservations
- Opportunity Management
- Order Management
- Owner Portal
- Owner Statements
- Parent Portal
- Partner Management
- Partner Portal
- Payment Processing
- Performance Metrics
- Permit Management
- Pipeline Management
- Point of Sale (POS)
- Price Optimization
- Price/Margin Management
- Private Rooms
- Program Management
- Promotions Management
- Property Database
- Property Management
- Rate Management
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Updates
- Referral Management
- Registration Management
- Reminders
- Rental Management
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Reservations Management
- Resource Management
- Restriction Management
- Revenue Management
- Reviews Management
- Role-Based Permissions
- Room Booking
- Room Inventory
- SMS Messaging
- Sales Reports
- Scheduling
- Search/Filter
- Self Service Portal
- Short/Long Term Rental
- Single Property
- Site Maps
- Site Reservation Management
- Social Media Integration
- Spa/Activity Management
- Storage Management
- Task Management
- Tax Management
- Template Management
- Tenant Portal
- Tenant Screening
- Third Party Booking
- Third-Party Integrations
- Transaction History
- User Management
- Utility Billing
- Website Integration
- Website Management
- Work Order Management
- Workflow Management
Integrations
- Total integrations62
- Beyond
- Breezeway
- Duve
- Google Analytics 360
- Guesty
- Hostfully Property Management Platform
- Mailchimp
- Operto Teams
- PayPal
- PriceLabs
- QuickBooks Online Advanced
- RemoteLock
- ResortCleaning
- Revinate
- SiteMinder
- Stripe
- Vrbo
- Xero
- Zapier
- authorize.net
- Total integrations25
- Beyond
- Breezeway
- Duve
- Google Analytics 360
- Guesty
- Hostfully Property Management Platform
- Mailchimp
- Operto Teams
- PayPal
- PriceLabs
- QuickBooks Online Advanced
- RemoteLock
- ResortCleaning
- Revinate
- SiteMinder
- Stripe
- Vrbo
- Xero
- Zapier
- authorize.net
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