Hostaway vs Softinn Comparison

Overview

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

Cloud-based PMS for BnB management company. Quick setup. Start using in one hour. Support profit-sharing and expenses-sharing...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$59.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.4

(16)

5

4

3

2

1

8

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Pros

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.

Cons

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features54
  • API
  • Access Control
  • Activity Dashboard
  • Administrative Reporting
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Distribution Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Fraud Detection
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integration
  • To-Do List
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support
  • Total features35
  • API
  • Access Control
  • Activity Dashboard
  • Administrative Reporting
  • Automated Billing
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Barcode Generation
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Synchronization
  • Data Visualization
  • Distribution Management
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Email Templates
  • Fraud Detection
  • Inbox Management
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multiple User Accounts
  • Online Booking Integration
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Receiving
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Tagging
  • Task Management
  • Template Management
  • Third Party Integration
  • To-Do List
  • Transaction History
  • User Management
  • Website Integration
  • Website Management
  • Widgets
  • iCalendar Support

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrationsN/A
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hostaway vs. Softinn

See how Hostaway and Softinn stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.