Hostaway vs Zentail Comparison

Overview

Hostaway is a channel management solution for vacation rental properties which automatically syncs rates, availability, and...

Zentail is a commerce operations management (COM) platform for Amazon sellers who want to accelerate growth and reduce their...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(51)

5

4

3

2

1

33

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
90%
would recommend this app

4.9

(16)

5

4

3

2

1

15

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Good all in one package, easy integration with Airbnb, good layout, each unit calendar is good, the same basis as Airbnb.
Integrates with a number of good channels for STRs and they have very responsive customer service.
International user friendly. I am able to give my clients a few choices so that can decide what is best for their budget.

Pros

If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success.
I am very impressed not only with the ease of use but the ease of getting up and running.
The success dashboard is a great tool to help manage products on all the websites. The Analytics tool is great to see what products are hot and what are not, what is making money and what is not.

Cons

TRIED CANCELLING ACCOUNT MULTIPLE TIMES HAD TO DISPUTE CHARGES. Interface confusing terrible customer support saw no value tried to cancel multiple times.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
Not accurate "earnings section" lack of precise currency exchange and missing externals fee like cleanings.

Cons

I know there's a lot more Zentail can do that I haven't even touched yet (I'll leave these to their respective departments).
We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features.
There is essentially no way with my business that employees won't be more efficient when creating data over our current process.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features54
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Categorization
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Forecasting
  • Inbox Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Product Catalog
  • Product Catalog Integration
  • Product Data Management
  • Purchase Order Management
  • Purchasing Management
  • RFID Scanning
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Shipping Labels
  • Stock Management
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Warehouse Management
  • Website Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management
  • Total features53
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Administrative Reporting
  • Automatic Notifications
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Billing Rate Management
  • Booking Management
  • Calendar Management
  • Calendar Sync with Google
  • Categorization
  • Channel Management
  • Client Management
  • Client Portal
  • Commission Calculations
  • Commission Management
  • Communication Management
  • Content Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Electronic Payments
  • Email Integration
  • Email Invitations & Reminders
  • Email Templates
  • Forecasting
  • Inbox Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple User Accounts
  • Online Booking Integration
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • PCI DSS Compliance
  • Partner Portal
  • Price Management
  • Product Catalog
  • Product Catalog Integration
  • Product Data Management
  • Purchase Order Management
  • Purchasing Management
  • RFID Scanning
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Recurring Tasks
  • Reporting & Statistics
  • Reservations Management
  • Revenue Management
  • Room Booking
  • SMS Integration
  • Sales Analytics
  • Sales Orders
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Shipping Labels
  • Stock Management
  • Task Management
  • Template Management
  • Third Party Integration
  • Transaction History
  • User Management
  • Warehouse Management
  • Website Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Integrations

  • Total integrations6
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero
  • Total integrations10
  • Authorize.net
  • Beyond Pricing
  • BookingSync
  • Breezeway
  • Facebook
  • Gmail
  • Google Analytics
  • Guesty
  • Mailchimp
  • PayPal
  • PriceLabs
  • QuickBooks Online Advanced
  • Rentals United
  • SiteMinder
  • Streamline
  • Stripe
  • TRACK
  • VRWorks
  • Wishbox
  • Xero

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hostaway vs. Zentail

See how Hostaway and Zentail stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.