Hostfully Guidebooks Reviews - Page 3

This software is as simple as it gets. It allows us to say what we need to say to each guest, ONE time. With a busy business, Hosfully guidebooks cuts explaining to a small fraction "Have you read our guide book?"

The cost is a bit expensive for small businesses, especially when you have so many

Hello Alanna & Deveny, Thank you for your review! We're glad to hear that you find Hostfully simple to use and effective for communicating with guests. It's great to know that our guidebooks save you time by reducing the need to repeatedly explain things to your guests. We understand that the cost can be a bit high for small businesses, and we appreciate your feedback on this. Thank you for choosing Hostfully and for sharing your positive experience!

With multiple listings Hostfully is truly a life saver! Being able to put all the information about your Short Term Rental in a Hostfully guide book has been a huge time saver. I get very few questions from guest about things inside our listing, or where to go to eat, activities, etc.

Not much negative that I can speak of really.

Hello Chris, Thank you for your wonderful review! We're thrilled to hear that Hostfully has been an invaluable resource for you, especially with multiple listings. It's fantastic to know that our guidebooks have saved you time and reduced the number of questions from guests about your listings and local activities. We appreciate your positive feedback and are glad to hear you don't have much negative to speak of. Thank you for choosing Hostfully!

Very easy to populate and set up. Our guests love its simplicity to use.

Nothing.... We find it does what we need it to and that is good enough for us.

Hello Campbell, Thank you for your excellent review! We're thrilled to hear that you found our electronic guest book easy to populate and set up, and that your guests love its simplicity. It's great to know that it meets all your needs. Thank you for choosing Hostfully based on its functionality!

Hostfully Guidebooks allows me to present relevant information to my guests in a professional-looking, easy-to-use format.

I have Guidebooks for multiple properties. Hostfully does not allow me to create an easy, recognizable name for each Guidebook. Instead, Hostfully names each Guidebook with a series of cryptic letters that make it hard to distinguish one Guidebook from another.

Hello Erin, Thank you for your review! We're glad to hear that Hostfully Guidebooks helps you present relevant information to your guests in a professional and easy-to-use format. We appreciate your feedback regarding the naming convention for multiple guidebooks and understand the need for easily recognizable names. We'll take this into consideration for future improvements. Thank you for choosing Hostfully for its ease of use for both you and your guests!

So easy to use, easy to navigate as a guest as well as the creator.

Nothing, the software does everything I wanted it to do!

Thanks a lot for the awesome review, Hannah! We're happy to know you find the Guidebook easy to use and hit the mark for you. Thank you for being a loyal Hostfully user. :)

Easy to use Self explanatory User friendly Useful and great for guests Nicely designed

There's nothing I do not like except I'm not sure how secure it is.

Hello Tahirah, Thank you for your review! We're delighted to hear that you find Hostfully easy to use, self-explanatory, user-friendly, and great for guests. It's wonderful to know that you appreciate the design and the convenience of having everything in one place, with the ability to send a link to guests or print out needed portions. We understand your concern about security and are continually working to ensure the highest standards. Thank you for choosing Hostfully!

The ease of use for guests and the clean format of the app

The lack of an app and only web based version for so long

Hello Garrett, Thank you for your great review! We're delighted to hear that you appreciate the ease of use for guests and the clean format of our platform. We understand the desire for an app, and we're pleased to let you know that we now have an app with many of the same features as the desktop site. Thank you for choosing Hostfully and sharing your thoughts!

Great source to provide vacation home information for guests

Filling out all the information and not knowing exactly what I was doing.

Thank you for your review, Karen! We're thrilled to hear that Hostfully has made your life easier and has been a great source for providing vacation home information to your guests. We understand that filling out all the information might have been confusing, and we apologize for any inconvenience caused. It's great to know that the ease of use and mobile accessibility have been beneficial for your guests. We're glad you love our product! :)

It helps our team communicate and work together. It elevates our guest experience.

No significant cons to the product. Overall happy with the experience.

Hello Juan Miguel, Thank you for your review! We're delighted to hear that Hostfully helps your team communicate and work together, while also elevating your guest experience. We're glad to know you're overall happy with the product and have no significant cons to report. Thank you for choosing Hostfully!

- Very easy to set up, coming with a bunch of recommendations right out of the box.- FREE for just one property, so great for small investors just starting.- Allows me to generate a QR Code to post in the unit for a clean, professional look.

- Reordering of recommendations could be easier. Gets a bit cumbersome with a lot of recommendations.

Hello Doug, Thank you for your great review! We're delighted to hear that you find Hostfully very easy to set up, appreciate the built-in recommendations, and find it perfect for small investors with its free option for one property. It's wonderful to know that the QR code feature adds a clean, professional look to your unit. We appreciate your feedback about the reordering of recommendations and will work on making this process smoother. Thank you for choosing Hostfully!

Easy to set up and easy for guests to access

There is nothing not to like! It’s fabulous!

Hello Sarah, Thank you for your fabulous review! We're delighted to hear that you found our guidebooks easy to set up and access for your guests. It's wonderful to know that transitioning to digital guidebooks during COVID was the best decision for you, making everything look far more sleek and professional. We're glad you chose Hostfully, especially enjoying the benefit of it being free! Thank you for choosing Hostfully!

I appreciate that this is available for basic use for free. I have never need upgraded features. But if I ever do, I’d want to go with Hostfully because it’s just so intuitively built for the user - it doesn’t suck up my time trying to figure out how to design anything.

Nothing. I wouldn’t like to have to pay for it. Most of our communication and agreements and all payments happen on vacation rental sites like AirBnb or VRBO. Hostfully, as I use it, is a “nice to have”.

Hello Erin, Thank you for your review! We're delighted to hear that you find Hostfully very good and user-friendly. It's great to know that the basic free features meet your needs and that the intuitive design saves you time. We appreciate your feedback and understand your preference for the free version, especially since most of your communication and transactions happen on platforms like Airbnb or VRBO. Thank you for choosing Hostfully as a "nice to have" tool!

We work within this software daily and find it very user friendly and easy to maneuver. The support team is very responsive and always available for questions and concerns.

The links are not secure so we can't input sensitive information

Hello Hope, Thank you for your review! We're pleased to hear that you find Hostfully user-friendly and easy to maneuver, and that our support team is responsive and always available for your questions and concerns. We appreciate your feedback regarding the security of the links and understand the need for secure input of sensitive information. It's great to know that tracking guest engagement with the links and information has been beneficial for you. Thank you for choosing Hostfully!

Easy to set up/maintain and easy for guests to access.

I don't like the sponsored ads because they're not always close by and are therefore irrelevant. I don't like the 'Ground Transportation' box because this is not appropriate wording in the UK market.

Thank you for your positive feedback about Hostfully Guidebooks, Paula! We're thrilled to hear that you find them easy to set up and maintain, and that your guests find them accessible. We appreciate your input regarding the sponsored ads, we'll take your feedback into consideration for the future improvements. It's fantastic to hear that the guidebook provides your guests with loads of useful information and helps reduce the number of guest questions you have to answer. Thank you for using Hostfully Guidebooks!

Love the ease of use and built in suggestions.

Sometimes older guests don't understand how to use them.

Hello Morgan, Thank you for your review! We're delighted to hear that you love the ease of use and built-in suggestions of our online guidebook. We appreciate your feedback about older guests sometimes having difficulty using them, and we'll look into ways to make it more user-friendly for all age groups. We're glad to know you love the guides and find the setup easy. It's wonderful that you'll continue using them. Thank you for choosing Hostfully, especially based on a recommendation from an acquaintance.

Lots of great features!! For someone looking at a completed guidebook, it would be very helpful.

Extremely complex and challenging to get all the details put in properly on the paid version while waiting for emails to get a response. Would be real nice to have phone support or screen shots to assist. The videos are helpful for the overall site but NOT for specific fine details or when glitches arise.

Hello Dan, Thank you for your feedback! We're glad to hear that you find Hostfully's features great and believe a completed guidebook will be very helpful. We understand your frustration with the complexity and challenges of setting up all the details properly on the paid version. Your suggestion for phone support or more detailed screenshots is valuable, and we'll consider this for future improvements. While our videos are helpful for the overall site, we recognize the need for more specific guidance. Thank you for choosing Hostfully based on a recommendation, and we appreciate your patience as you get started.

Easy to setup, easy to use, allows you to collect email addresses from guests.

Hostfully is a great tool overall with no real downsides that I can think of.

Hello James, Thank you for your fantastic review! We're thrilled to hear that you find Hostfully easy to set up and use, and that it's been effective in collecting email addresses from guests. It's great to know you consider it a valuable tool with no real downsides. Thank you for choosing Hostfully and for sharing your positive experience!

This guidebook is a great way to show my guests everything they need to know about my property, as well as my recommendations for things to do nearby. I like the way they can see a map of all my recommendations in relation to where they're staying, and also that it looks good when printed as well.

I created my guidebook when it was a free feature, and now it costs money. Of course, I would have like it to remain free :)

Hello Melissa, Thank you for your review! We're delighted to hear that you find our guidebook a great way to show your guests everything they need to know about your property and nearby recommendations. It's great to know that you appreciate the map feature and how good it looks when printed. We understand your concern about the guidebook feature now costing money, and we appreciate your feedback. Thank you for choosing Hostfully!

These are so easy to put together and so necessary for my business. Every guest receives one before and during checkin at one of my Airbnb Locations.

It is a little tricky to navigate when putting it together.

Thank you for your great feedback, Haley! We're glad to hear that you find Hostfully's guidebooks easy to put together and essential for your business. We understand that navigating the platform while putting the guidebook together can be a bit tricky, and we apologize for any inconvenience caused. We're constantly working to improve the user experience and make the process smoother. Thank you for choosing Hostfully.

I find that the Hostfully Guidebook is a very useful tool to use, and also that there is a segmented map for the guests to filter what they want to find. It is so easy to update the guide

I have no negatives to report. My website designer did all the connection work for me

Hello, Thank you for your review! We're thrilled to hear that you find the Hostfully Guidebook a very useful tool, particularly with its segmented map for guests to filter what they want to find. It's great to know that updating the guide is easy for you. We appreciate your positive feedback and are glad to hear you have no negatives to report, thanks to the help of your website designer. We're also pleased that the guidebook has been effective in answering many guest questions, reducing the need for them to call for information. Thank you for choosing Hostfully based on Boostly's recommendation!

Love that we can personalise the information.

The categories are a bit clunky and very prescriptive.

Hello Belinda, Thank you for your review! We're glad to hear that you love the personalization options for your information. It's great to know that you find the software easy and straightforward to use. We appreciate your feedback on the categories being a bit clunky and prescriptive. We're always looking for ways to improve and will take your suggestion about further customization into consideration. Thank you for choosing Hostfully!

So easy to use and set up for multiple properties

Knowing my guests have used it and so have a house manual online

Hello Simon, Thank you for your review! We're thrilled to hear that you find our guidebooks easy to use and set up for multiple properties. It's wonderful to know that your guests are using the online house manual. We appreciate your feedback and are glad you find the platform great and easy to use. Thank you for choosing Hostfully!

Often people use to reach out about my favorite local restaurants and bars but now I can send them a complete guide book digitally before they arrive so they can plan out their vacation accordingly.

I've had no issues since I have started using Hostfully.

Hello Jeremiah, Thank you for your review! We're thrilled to hear that Hostfully has been the best solution for you, allowing you to provide guests with a complete digital guidebook before they arrive. It's great to know this has helped them plan their vacations and added a unique service that few others offer. We're glad you've had no issues since starting with Hostfully and that it's been a big help so far. Thank you for choosing Hostfully over tablets, as our web-based solution eliminates hardware issues.