App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Hostfully Guidebooks Logo

Guidebook platform for vacation rental businesses

Hostfully Guidebooks Reviews - Page 5

Filter reviews by

Overall rating


Company size


Industry


Time used


121 reviews

Recommended

RR
AvatarImg

Renata R.

Hospitality, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Basic license good

Reviewed a year ago
Pros

Easy to implement and to use Something everyone should start with

Cons

The full potential is with your pmsLess features integrated with other pms

Vendor response

Thank you for your review, Renata! We're glad to hear that you found it easy to implement and use our product, and we appreciate your suggestion that it's a good starting point for everyone. We understand that integrating our features with other property management systems would unlock the full potential, and we're actively exploring such possibilities. We appreciate you choosing Hostfully Guidebooks. Thank you again for your support!

AB
AvatarImg

Andrea B.

Real Estate, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Great guidebook

Reviewed 2 years ago

Overall a very good experience

Pros

The guidebook helps my guest by answering questions they may have about the area. It captures emails (my favorite part)

Cons

A little challenging at first … had to get help

Vendor response

Thank you for taking the time to leave such an awesome review, Andrea! I'm glad to hear that you found the guidebook helpful for your guests and that you enjoy our email capture feature. we apologize that you found it a little challenging at first, but we happy to know that you were able to get help from our customer support team and had a positive experience overall. Thank you again for your feedback! :)

AR
AvatarImg

Amin R.

Hospitality, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Love Hostfully Guidebooks

Reviewed a year ago

Hostfully solves to important business problems: provides all the important information about the vacation rental and the surrounding area, and allows us to collect emails for future marketing.

Pros

It's super easy to implement and even easier to deploy.

Cons

Sometimes it's hard to find the pages one is looking for due to naming conventions. Also not sure how the themes work.

Vendor response

Thank you for loving Hostfully Guidebooks, Amin! We appreciate you enjoyed the ease of implementation and deployment. We apologize for any difficulties you've had in understanding the themes. Our goal is to provide a user-friendly experience. We're glad that Hostfully has helped solve important business problems by providing information and enabling future marketing. Thank you for choosing us!

MP
AvatarImg

Marina P.

Hospitality, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product

Reviewed 8 months ago
Pros

My guests love the Guidebbok and hve been using it for information about the house and activities in the area

Cons

A little clunky to edit, though I got a great help

Vendor response

Hello Marina, Thank you for your review! We're delighted to hear that your guests love the Guidebook and find it useful for information about the house and local activities. We appreciate your feedback about the editing process being a bit clunky and are glad to know you received great help. We're always working on improvements to make our platform more user-friendly. Thank you for choosing Hostfully!

RP
AvatarImg

Ross P.

Real Estate, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Solid Resource

Reviewed a year ago
Pros

This is a great way to share information with STR guests.

Cons

It's optimized for AirBNB. I'd love to see alternative presentations for other platforms.

Vendor response

Hello Ross, Thank you for your review! We're glad to hear that you find Hostfully a solid resource for sharing information with short-term rental guests. We appreciate your feedback about optimization for Airbnb and understand the desire for alternative presentations for other platforms. We'll take this into consideration for future improvements. Thank you for choosing Hostfully!

LF
AvatarImg

Lois F.

Real Estate, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

All info in one place

Reviewed 5 years ago
Pros

I like that you can easily send the link to incoming guests and it has all the info they should need in one easy to find place.

Cons

It took a little bit to understand how to use/edit the platform

Vendor response

Hello Lois, Thank you for your review! We're pleased to hear that you like being able to send the link to incoming guests with all the information they need in one easy-to-find place. We appreciate your feedback about the initial learning curve for using and editing the platform and will work on making it more intuitive. Thank you for choosing Hostfully!

EF
AvatarImg

Erika F.

Hospitality, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Guidebook for your Vacation Rental

Reviewed a year ago
Pros

Easy plug and play system with customization options!

Cons

We do not receive a notification when our guests review it.

Vendor response

Hello Erika, Thank you for your review! We're delighted to hear that you find the guidebook an easy plug-and-play system with great customization options for your vacation rental. We appreciate your feedback about not receiving notifications when guests review it and will look into this to enhance the user experience. Thank you for choosing Hostfully!

JC
AvatarImg

Julieanna C.

Marketing and Advertising, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Hostfully Helps

Reviewed 5 years ago

I use this software for my Airbnb guests. It is so easy to send them the link to my house manual. Have really appreciated the upgrades within the past year.

Pros

Love the way it is organized. It makes it so easy for my guests to find what they are looking for rather than having to scroll through a long document.

Cons

Lack of space for more visual content such as videos and photos.

Vendor response

Hello Julieanna, Thank you for your review! We're glad to hear that you love the organization of our platform, making it easy for your guests to find what they're looking for without scrolling through long documents. We appreciate your feedback regarding the lack of space for more visual content such as videos and photos, and we'll consider this for future improvements. It's great to know that you find it easy to send the link to your house manual to your Airbnb guests and that you have appreciated the upgrades over the past year. Thank you for choosing Hostfully!

AL
AvatarImg

Andy L.

Leisure, Travel & Tourism, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for my (very) small business

Reviewed a year ago
Pros

I like the easy mobile phone integration

Cons

Some of the 'recommended/sponsored' businesses are way out of my area

Vendor response

Thank you for your feedback, Andy! We're glad to hear that our mobile phone integration is working well for your small business. We appreciate your input regarding the recommended/sponsored businesses and will take it into consideration for future improvements. If you have any further suggestions, please feel free to let us know.

HL
AvatarImg

Hedda L.

Hospitality, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

STREAMLINES AND PROFESSIONALISES THE GUIDEBOOK EXPERIENCE

Reviewed 5 years ago

Love it!

Pros

Love the ease of use and the outcome of this software

Cons

I have no complaint and no comparison...

Vendor response

Hello Hedda, Thank you for your review! We're thrilled to hear that you love the ease of use and the professional outcome of our software. It's wonderful to know you have no complaints or comparisons. Thank you for choosing Hostfully and for your enthusiastic feedback!

HD
AvatarImg

Harro D.

Hospitality, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and helpfull for my guests

Reviewed a year ago

Positive

Pros

The easy way of setting the system up and to update

Cons

Some areas restricted due to using the free option

Vendor response

Hello Harro, Thank you for your review! We're glad to hear that you find Hostfully easy to set up and update, and that it has been helpful for your guests. We appreciate your feedback regarding the restrictions of the free option and will keep it in mind as we continue to improve our services. Thank you for choosing Hostfully!

SA
AvatarImg

Steve A.

Leisure, Travel & Tourism, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Hostfully Guidebooks review

Reviewed a year ago

Very good product

Pros

Easy to use and to navigate. Guidebook is organized well.

Cons

When printing, the guidebook does not show up very well. I had to redo pages for my printed guidebook. Some of the images and copy were too small.

Vendor response

Hello Steve, Thank you for your review! We're glad to hear that you find Hostfully guidebooks easy to use and well-organized. We appreciate your feedback about the printing issues and will work on improving the print layout so that images and text are clearer. Thank you for choosing Hostfully, and for your constructive feedback.

AvatarImg

Verified reviewer

Real Estate, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy and convenient

Reviewed 5 years ago
Pros

Makes updating recommendations and house info much simpler when hosting remotely. Web-based. No app download required for guests.

Cons

Pop-up windows in each slide cannot be closed by clicking outside the pop-up. Back button must be pressed. Not a huge deal, but slightly clunky.

Vendor response

Hello, Thank you for your review! We're glad to hear that Hostfully makes updating recommendations and house information much simpler, especially when hosting remotely. We appreciate the convenience of our web-based platform that doesn't require an app download for guests. We appreciate your feedback about the pop-up windows and will consider making this more user-friendly in future updates. Thank you for choosing Hostfully!

PB
AvatarImg

Pat B.

Hospitality, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Quick, easy, reliable

Reviewed 5 years ago

We have a standard and constantly evolving guide book, properly structured, and easy to get to clients

Pros

It forces one into a structured mode yet has plenty of flexibility. It’s easy toco scantly update as we learn what our clients needs are.

Cons

Not natural for beginners when first using the software

Vendor response

Hello Pat, Thank you for your review! We're pleased to hear that you find Hostfully quick, easy, and reliable. It's great to know that our platform helps create a structured yet flexible guidebook, which you can easily update based on your clients' needs. We appreciate your feedback about the initial learning curve for beginners and will work on making the software more intuitive. Thank you for choosing Hostfully!

MP
AvatarImg

Michel P.

Hospitality, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Guidebooks

Reviewed 5 years ago

Guests receive booklet when they book so they able to read it at leisure prior to there arrival - also user friendly for guests

Pros

User friendly software and covers everything we need for our guests.

Cons

There is nothing that comes to mind on the negative side of this software

Vendor response

Hello Michel, Thank you for your review! We're delighted to hear that you find our guidebooks user-friendly and comprehensive for your guests' needs. It's wonderful to know that your guests appreciate receiving the booklet when they book, allowing them to read it at their leisure before arrival. We appreciate your positive feedback and are glad to hear there are no negatives to mention. Thank you for choosing Hostfully!

CC
AvatarImg

Charles C.

Hospitality, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Vacation rental

Reviewed a year ago

Great

Pros

The ease of putting a guidebook together.

Cons

There is nothing I didn’t like, I really like the product.

Vendor response

Hello Charles, Thank you for your review! We're thrilled to hear that you found it easy to put a guidebook together and that you really like the product. Your positive feedback means a lot to us. Thank you for choosing Hostfully for our customer service!

EK
AvatarImg

Elena K.

Leisure, Travel & Tourism, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Add-in feature, must have it!

Reviewed a year ago

Very good experience so far, great product which can assist in decreasing the time needed with guests by a lot, and also gives the opportunity to every guest to discover things in his own time and pace during his vacation without feeling pressured.

Pros

Easy to use, great appearance, saves time from guest communication, smart automation with the implementation of technology for the business

Cons

I haven't found anything negative so far

Vendor response

We're thrilled to hear about your positive experience with our add-in feature! Your feedback is greatly appreciated, Elena. We are happy to hear you did not found anything negative on the system. Thank you for choosing Hostfully!

FM
AvatarImg

Fraser M.

Hospitality, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Essential Guidebook

Reviewed 5 years ago
Pros

A wonderful addition to our self catering website. Intuitive, easy to navigate and loved by our guests. Couldn't do without it now.

Cons

Software is easier now to navigate than before.

Vendor response

Hello Fraser, Thank you for your review! We're delighted to hear that our guidebook has been a wonderful addition to your self-catering website and is loved by your guests. It's great to know that you find it intuitive and easy to navigate. We're pleased that the software navigation has improved and become easier to use. Thank you for choosing Hostfully!

SA
AvatarImg

Sara A.

Hospitality, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

You get what you pay for

Reviewed a year ago

Its neutral, It works as it is supposed to.

Pros

It is easy to use, easy to integrate, but you may look into some other tools to make it better design wise.

Cons

Its quite complicated to use at first. You might need to explore the options a bit first before making it for real

Vendor response

Thank you for your review, Sara. We're glad to hear that our platform is easy to use and integrate. We understand that there might be a learning curve when using our platform initially, and we apologize for any complications you experienced. We're pleased to hear that our platform works as intended and fulfills its purpose. Thank you for your support and choosing us.

OV
AvatarImg

Olga V.

Hospitality, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Professional

Reviewed 5 years ago
Pros

The software is very intuitive. Easy to create and share a guide book

Cons

I liked everything . The software is easy to access se

Vendor response

Hello Olga, Thank you for your review! We're thrilled to hear that you find our software intuitive and easy to use for creating and sharing guidebooks. It's wonderful to know that you liked everything about the platform and find it easy to access. Thank you for choosing Hostfully based on a recommendation!

TF
AvatarImg

Tom F.

Hospitality, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Resource

Reviewed 5 years ago

Very Satisfied

Pros

Very well designed and comprehensive package

Cons

There’s very little to complain about to date

Vendor response

Hello Tom, Thank you for your review! We're delighted to hear that you find Hostfully to be a well-designed and comprehensive package. It's great to know that you've had a positive experience with very little to complain about. Thank you for choosing Hostfully!